Eric Lai Email & Phone Number

New York, Ny, Us

Led teams to deliver strategic recommendations and impact across Investment Banking, Payments, and Markets in collaboration with senior executives. Select projects include:- Payments: Global sales operating model- Payments: Digital channels strategy (e.g., portals, Mobile, H2H, API, ERP/TMS)- Payments: Partnership opportunity in Canada- Treasury Services: Product expansion- Markets: Fixed income electronification trends and competitive landscape - Markets/Banking: Data and digital opportunities for Loans lifecycle (e.g., origination, settlement, secondary trading) - Investment Banking: Client executives interview program- Banking: Main Street Lending - Reporting functionality for new Fed facility- Healthcare: Employee benefits pilot- JPM Leadership Offsites: Payments innovation, Blockchain opportunities, Private capital, M&A - 2020 Investor Day: CIB section

Us

Led 2-5 member teams to deliver projects in collaboration with senior clients/executives. Experience serving global companies across multiple industries on digital/technology strategySelect client engagements include:- Launched pricing tools to increase profitability of hardware and services for a global tech company- Created data analytics strategy for Fortune 50 company. Identified value of key use cases, critical steps to establish right organization, future state tech platform, and preferred partners- Developed $85M+ data center investment strategy for large health insurer to support growth- Led client teams to achieve $450M+ in cost reduction from vendor negotiations and org restructuring for a global tech company- Defined new product development process that would decrease time to market and lower costs for a global life insurer- Implemented Agile software development process improvements and training for a financial services company

Us

- Identified strategic cross-selling and staff augmentation opportunities with an alliance partner for a global technology company by collaborating with offering managers and senior leaders. This alliance has since been announced publicly- Created regional roadmap for finance and HR consolidation to achieve 15% cost savings

Dublin, Ireland, Ie

- Managed the growth of the DuraForce high pressure open circuit and closed circuit hydraulic pumps and motors- Develop a distributor conversion program

Dublin, Ireland, Ie

- Led cross-functional team of manufacturing, engineering, supply chain, sales, finance, and legal to lower costs - Conceived go to market strategy and launched new product- Developed business case for manufacturing expansion in Brazil

Dublin, Ireland, Ie

Lead/manage custom system solution projects for the Hydraulics Operations in Oil/Gas, Civil/Renewable, and Primary Metal markets.

Dublin, Ireland, Ie

Supervised 35+ employees in production of relays, power distribution units, and RCCB at Eaton's Sarasota Aerospace facility

Dublin, Ireland, Ie

Identified and developed international suppliers to expand the reach of Eaton's supply base while lowering cost, improving quality, and decreasing lead time

Dublin, Ireland, Ie

Developed and deployed a systematic approach to prioritize, evaluate, and improve key business and manufacturing processes based on business requirements across Hydraulics division.Supported the development of Eaton's next generation product development, portfolio management, and program management processes.

Charlotte, North Carolina, Us

Developed a web tool to allocate internal R&D funding in a systematic process that would allow for more fact based decision making and optimize spending

Detroit, Michigan, Us

Initiated quality control checks at plant to reduce the warranty costs for the Hummer's electrically controlled suspension systems

Master Of Business Administration (Mba)

Master Of Science (M.S.), Engineering Management

B.S., Electrical Engineering

Education record