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Highly motivated professional with extensive management, sales, operations, HR, and customer service experience. Driven by high level problem solving and the ability to create sustainable mechanisms. Always willing to take on new challenges.
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Site LeaderAmazon Apr 2024 - PresentSeattle, Wa, Us -
Senior Human Resources ManagerAmazon Apr 2023 - Apr 2024Seattle, Wa, UsThe most Senior HR leader at an Amazon Inbound Cross-Dock site, employing 3500+ associates. Directly responsible for mitigating employee relation concerns, labor plan forecasting, and driving engagement related metrics. Indirectly responsible for building morale and culture. Trusted to lead attrition and budget strategy meetings at the network level. -
Assistant General ManagerAmazon Mar 2022 - Apr 2023Seattle, Wa, UsResponsible for 700K SQFT site with 3000+ hourly associates and 75+ exempt managers. Direct supervision of Inbound, Outbound, and Quality functions, with dotted line reports in Safety, HR, IT, Finance, Maintenance & Procurement. Led re-branding of site to foster culture of inclusion, highlighting our many affinity groups.Partnered with Finance to create a streamlined Labor Planning process for Admin roles that is now utilized across the IXD network. This mechanism has led to an average of $20.2k saved/month/building. Created Teach Series campaign and other internal performance review mechanisms that led to YoY increase of 24% in site-level promotions. -
Interim Director, Process Engineering (Tssl)Amazon Jan 2022 - Mar 2022Seattle, Wa, UsTrusted to lead the PE team as interim director, directly supporting the TSSL Senior Regional Director and 30 sites. Created cost cadences for the network to effectively manage performance and led the team through a successful organizational restructure to better align with customer needs. As a result of the changes made, TSSL achieved savings of $34.6MM through productivity improvements. -
Senior Regional Process EngineerAmazon Mar 2021 - Jan 2022Seattle, Wa, UsResponsible for driving process stabilization, standardization, and continuous improvement across the NACF Fulfillment Network. Facilitated the review process for Covid Unwind/Return to Normal for all of operations (130 proposals). Accomplished through close partnership with WHS and operations directors. Led Kaizen event at CSG1 focused on Amazon Robotics productivity improvements that led to a 21% increase in performance. -
Senior Operations ManagerAmazon Sep 2019 - Mar 2021Seattle, Wa, Us[May 2020 - March 2021] Responsible for leading the entire Outbound department from Pick to Ship for Amazon PHX6 (shipping upwards of 3MM units/week). Scope includes managing cost/productivity, risk/safety, and quality standards while leading an org of 1,875 employees (13 salaried managers and 1,862 hourly associates). [Sept 2019 - May 2020] Night shift operations leader at Amazon PHX6 as well as the ICQA/quality Senior Ops. Directly responsible for 955 employees (24 salaried managers and 931 hourly associates). -
Process EngineerAmazon Mar 2019 - Sep 2019Seattle, Wa, UsResponsible for launching Process Engineering (PE) at Amazon PHX6. Successfully orchestrated daily and weekly cadence for the PE role while establishing vision for the site of reducing variation and climbing towards best in class performance.Identified and managed cost variation with input level management driven through partnership with GM. Partnered with best in class sites from to analyze, align, and implement best practices. This strategy translated to significant performance improvement and YoY cost savings. -
Operations ManagerAmazon Feb 2018 - Mar 2019Seattle, Wa, UsResponsible for leading the ICQA (Inventory Control Quality Assurance) department in an effort to maintain accurate inventory reporting at Amazon PHX6 in compliance with SOX accounting standards (18 MM units). Trusted to examine historical (and projected) volume forecasts to determine staffing strategy each week. This process takes into consideration lean operation techniques, past performance, and site level goals to achieve optimal output.Directly supervised 4 salaried managers and 150 hourly associates. Created various network level process improvements that resulted in increased productivity YoY. -
Area ManagerAmazon Jan 2016 - Feb 2018Seattle, Wa, UsDemonstrated ability to deliver best in class results while managing upwards of 200 hourly associates. This was achieved by consistently focusing on safety, quality, customer experience and productivity of the AFE [Amazon Fulfillment Engine] (Sep 2016 - Feb 2018) pack department as well as the Outbound Pick (Jan 2016 - Sep 2016) department.Partnered with other Area Mangers and Ops Managers to balance labor ensuring that all operations within the Fulfillment Center are running an efficient shift. -
Studio ManagerCoveredge Jul 2012 - Jan 2016Las Vegas, Nv, UsTrusted to run Phoenix Television Studio while communicating with high profile guests and preparing for nationally (and internationally) televised interviews. Responsible for operating camera equipment and transmitting video feeds to major TV networks (Fox, CNN, ESPN, MSNBC, etc.). Accountable for company social media accounts and taking guest bookings while coordinating schedules among all seven CoverEDGE studios nationwide. -
Executive Team Leader - Sales FloorTarget Jun 2015 - Nov 2015Minneapolis, Mn, UsTrained as an ETL during the Target Executive Team Lead Internship Program. This included management, customer service, sales and supply chain experience while operating directly on the sales floor of a Target branch responsible for $42MM in annual sales. -
Director Of Business DevelopmentSlapiton May 2014 - May 2015SlapItOn, LLC was created by Mike Vanderjagt and other professional athletes as a direct competitor of FatHead. I was selected from over 100 competing students from ASU’s W.P. Carey Entrepreneurship School to help orchestrate the start up. Through this experience I was responsible for communicating with various businesses and high-level executives on a daily basis to organize potential partnerships. Additionally, I was trusted to run the day-to-day operations including managing our design team and printer partners while ensuring quality control. Other highlights include creating a successful business plan and pro forma statement that secured valuable angel investors.
Eric Langerman Skills
Eric Langerman Education Details
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Arizona State UniversityDigital Culture: Technological Entrepreneurship -
Arizona State UniversityKnowledge Entrepreneurship And Innovation Certificate
Frequently Asked Questions about Eric Langerman
What company does Eric Langerman work for?
Eric Langerman works for Amazon
What is Eric Langerman's role at the current company?
Eric Langerman's current role is Site Leader at Amazon | Former Sr HR Manager.
What is Eric Langerman's email address?
Eric Langerman's email address is er****@****get.com
What is Eric Langerman's direct phone number?
Eric Langerman's direct phone number is +160276*****
What schools did Eric Langerman attend?
Eric Langerman attended Arizona State University, Arizona State University.
What are some of Eric Langerman's interests?
Eric Langerman has interest in New Technologies, Problem Solving And Playing Basketball, Some Of My Interests Include.
What skills is Eric Langerman known for?
Eric Langerman has skills like Leadership, Social Media, Microsoft Office, Customer Service, Event Planning, Time Management, Microsoft Word, Public Speaking, Teamwork, Social Networking, Social Media Marketing, Adobe Creative Suite.
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