Eric Laufmann Email & Phone Number

Greater Minneapolis-St. Paul Area

St Paul, Minnesota, United States

Lead and partner with all aspects & departments for the district’s largest retail branch and distribution center warehouse over 105K SF and over $7M of Inventory.  Within 2 months eliminated all work-related safety incidents. Led successful negotiations, contract revisions and won key organizational concessions in a new 3-year teamsters contract, inventory management, sales, distribution, vehicle delivery fleet and union drivers as well as warehouse associates.

Minneapolis, Minnesota, United States

Founded eLeader's Choice Consulting to help other business owners and leaders through consulting and mentoring. My deep experience in talent development, leadership development, succession planning, performance management, all H.R. processes, talent management, adult learning, operations, engineering, operations improvement and as a thought leader and strong collaborator across business strategy and leadership are an ideal match for this opportunity to engage and drive organizational success.

Maple Grove, Minnesota, United States

Led Operational Improvement Initiatives, Safety and Compliance Champion, Customer Service and Quality KPIs.

Atlanta, Georgia, United States

Delivered comprehensive talent management, Training, Safety/Compliance and leadership to develop, prepare, facilitate, and present learning sessions with UPS management team members from around the world for 35K employees, advancing their knowledge and skill in professionalism, performance, inappropriate behavior identification and elimination while broadly reviewing company policies for application. Professionally and meaningfully engaged with management via individual web training sessions of 25-30, employees across the US and internationally, spanning cross-functional teams in all time zones. Attained ELI certification as a Professionalism and Performance Facilitator and Producer, for in-person and online training. Pivotal role in advancing organizational objectives to complete company-wide training of 35K diverse Full-time employees and more than 41K part-time managers worldwide.

St Paul, Minnesota, United States

Congressional awareness and liaison with US House of Representatives, presenting and discussing issues on a national and regional level to enhance political-corporate relations, sustainability, corporate philanthropy and DEI initiatives while networking within the community.

Greater Minneapolis-St. Paul Area

Provided leadership and development of management team across districts and business units in the district, which spans six states, including talent evaluation and identification of high-potential employees. Delivered talent management and career development for more than 6K managers, providing talent search and identification, training and professional development, mentoring, skills evaluation, gap analysis, in-person and online as trainer, facilitator, and producer. Strategically coordinated, designed, and led district talent review/succession planning meetings, functional planning meetings, and host annual three-day talent review, collaborating with district staff to develop and implement formal candidates profile creation. Conduct yearly talent evaluations, gap analysis, training and mentoring, development plan creation for all members of the management team, reviewing development plan creation and implementation quarterly for career applicability as well as execution opportunity.  Advanced district-wide employee relations, diversity efforts and BRGs (Business Resource Groups) as primary mentor/sponsor, planning and hosting talent spotlights, career expos, and secondary education job fairs.  Drove performance and operations excellence through 3/6/12 month status review updates, continual evaluation of progress and continual strength and gap identification – identify, recruit/develop diverse candidates for rotation and promotion opportunities.  Develop, Update, Review and Manage Job Models and Organizational Design for Positions across all corporate functions.

Minneapolis, Minnesota

Directed onboarding, learning, training and professional development of management and hourly employees as well as compliance for all Hub facilities and local sorts in MN, ND, SD, and NE.  Organized, managed, developed, and implemented training protocols across multiple operations in four states. Ensured compliance with all federal and state regulatory agencies as well as corporate policies and procedures. Optimized audit results of quarterly and annual Corporate Hub Assessments. Enhance onboarding and employee relations programs, Reduced turnover by 33% across the hub operations in MN. Improved Corporate Hub Assessment scores by 40%. Achieved the #1 Corporate Hub Assessment score organization-wide.

Omaha, Nebraska, United States

Concurrently provided strategy management for Northern Plains District and Orion implementation while managing and coordinating special projects for Maple Grove Operational Consolidation. Optimized Orion software implementation and operational enhancements throughout UPS Northern Plains District, conducting field tests and analyses. Drove organizational objectives by testing and instituting a new mileage reduction analytics tool while directing and managing a cohesive, high-performance team of five managers.  Achieved an 8% average mileage reduction in one year, successfully implementing analytics tool for 200 drivers in two operationsManaged all facets of safety & compliance, service, employee relations, operating plans, budget and staffing planning & leading production for a team of more than 400 partners processing more than 80K packages daily while delivering training and professional development.  Slashed turnover rate by 35% while improving employee morale and engagement by 100% over the previous year. Reduced safety exceptions from 25 incidents during the eight previous months to a single incident in more than 16 months from August 2010 to December 2011, retraining more than 300 employees on safety philosophy, methods and expectations.  Exceeded monthly cost plan 12 out of 16 months through positive employee relations, people/safety focus, production, cost, and process improvements, implementing cost controls in conjunction with safety initiatives. Transformed a previously underperforming operation with poor safety and productivity levels while leading, loading, and dispatching more than 250 on-road service providers.

Omaha, Nebraska, United States

Safety/Compliance, Performance, Leadership Development, Coaching, Mentoring, Quality, Service, ROI Projects, Operations Improvement, Budget Analysis and Creation, Annual/Semi/Quarterly planning, Business Review Meetings, Improvement Plans, Union Negotiations, Grievance Hearing and Resolution, Employee Relations, Work Measurement, Staffing Plans, Hiring Plans, Buildings and Facilities Management, Vehicle Allocation and Distribution, Hiring, Interviewing, Onboarding, Retention, Training, Organizational Change, Efficiency Analysis, Change Management, Project Management, Employee Relations, Diversity/Equity/Inclusion, Auditing, Employee Engagement, Safety Committee Chair, Employee Recognition, Recruiting