Eric Duncan work email
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Eric Duncan personal email
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Diligent professional, skilled in risk analysis, customer service, project management, budgeting, mobility, data analysis, marketing, training, team building, crisis management and leadership. Applies logical strategies, with attention to detail, in order to attain desired results.
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Chief Technology OfficerRealbricksDetroit, Mi, Us -
Executive Business StrategistRocket MortgageDetroit, Mi, Us -
Senior Product Owner, Knowledge And Data InsightsRocket Mortgage May 2024 - PresentDetroit, Michigan, United States
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Senior Product Owner, Integrated Marketing, MartechRocket Mortgage Sep 2023 - May 2024Detroit, Michigan, United StatesMaking it easier for people to navigate life's most complex moments by applying marketing technologies to personalize communication strategies with Rocket Companies related to email and sms for both servicing and integrated marketing efforts.
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Senior Product Owner, Journey AnalyticsRocket Central Oct 2022 - Oct 2023Detroit, Michigan, United StatesWorking with a dynamic team of data scientists, analysts and engineers to leverage data that unlocks insights into our clients' journeys to create great experiences that give clients the reason to do business with the Rocket family of companies -
Senior Product Owner, Marketing OptimizationRocket Central Dec 2021 - Oct 2022Detroit Metropolitan AreaMy teams leverage data to understand trends in consumer behavior in order to deliver insights needed to optimize marketing efforts. These insights lead to incremental revenue gains for Rocket's Family of Companies, impacting $5B in revenue generation. I work to align product visions and priorities within the Lean/Agile environment, driving value to stakeholders. I regularly engage with stakeholders to ensure that product development is aligned with business vision and goals.
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Product Owner, Deal Structuring ToolsFord Credit Oct 2020 - Dec 2021Dearborn, Michigan, United StatesLead development of Deal Structuring Tools that allow dealers to self-service, using AI/ML based solutions. Primary duties are to work with research and UX teams to understand customer needs, establish KPIs for success metrics, collaborate with architects and developers to understand technical complexities in order to prioritize features, balance business and technical requirements in order to satisfy customer needs, act as main point of contact for product, work together with other PO's to seamlessly further organization's mission, manage stakeholder engagement and ensure quality of product by organizing robust testing methodologies. -
Business AnalystFord Credit Oct 2018 - Oct 2020Dearborn, MichiganLeverages an in-depth knowledge of business processes to support the development and launch of system applications. Acts as SME to provide Best in Class support to internal application teams, external customers and RouteOne's development and support teams. Manages all aspects of eContract and EPM enhancement projects including corrective actions to resolve system and application performance issues, defects, outages, code mapping and integration.
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Dealer Services AnalystFord Credit Nov 2017 - Oct 2018Franklin, TnAnalyzes, investigates and decisions consumer credit applications, while supporting internal and external sales objectives, while working with 3000 dealerships. Directly approved nearly $200 million in applications for underwriting.
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Dealer Credit AnalystFord Credit Feb 2017 - Oct 2017Nashville, TennesseeSupports Ford Credit's value proposition by delivering best in class risk analysis.Analyzes data to ensure accurate management of risks. Responsible for mitigating risks affecting to $300 million loan portfolio.Effects decisions through an understanding of risk exposure, risk mitigation and the importance of internal/external relationships.Objectively identifies issues, problems and created solutions that minimized risk exposure.Monitors key performance metrics to anticipate and understand associated risks to ensure effective business performance.
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Customer ServiceFord Credit Jul 2016 - Feb 2017Franklin, TennesseeDrove best in class customer service through authentic contact, maximizing opportunities to make a difference.Reduced delinquencies and prevented losses by implementing empathetic, problem solving skills.Increased profits through the support of financial products and company initiatives.Improved customer retention as evidenced by increase Customer Satisfaction and Dealer Satisfaction rates as measured by JD Powers and Associates.
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ConsultantAlpha Paraprofessional Services Jan 2010 - May 2016Greater Detroit AreaProviding discrete professional services with honesty, integrity and truth as guiding principles. Assists principals in mitigating the effects of negative incidents; designing processes and strategies to manage events quickly in order to realize the best outcome.
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Emergency Program Project ManagerScion Management Solutions Oct 2012 - Dec 2014Tallahassee, Florida AreaResponsible for leading teams during post-disaster events. Assists States, municipalities, hospitals and large non-profits in their disaster recovery efforts, restoring them to pre-disaster condition. Establishes protocols and implements strategies to interconnect and deploy teams of specialized professionals to disaster sites in order to maximize the value of FEMA benefits. Assisted communities in New Orleans, New York and Florida.
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President, U.S. DivisionMillennium Consulting Group Dec 2010 - Jan 2012At Millennium Consulting Group we understand the importance of e-learning as an interactive training method aimed at increasing learning efficiencies. Our e-learning platform uses text, sound and visuals in a method that engages the senses to maximize the learning experience. Our cutting edge solutions range from authoring content, creating blended training experiences, providing LMS solutions to converting content so that it is SCORM compliant. -
MemberAlpha Legal Services 2009 - 2010Paralegal specializing in Litigation Support, legal research and legal writing.
Eric Duncan Skills
Eric Duncan Education Details
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Blackstone Career Institute 2004Paralegal/Legal Assistant -
Real Estate TrainingReal Estate
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Accounting / Finance -
U Of D Jesuit High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Eric Duncan
What company does Eric Duncan work for?
Eric Duncan works for Realbricks
What is Eric Duncan's role at the current company?
Eric Duncan's current role is Chief Technology Officer.
What is Eric Duncan's email address?
Eric Duncan's email address is el****@****ail.com
What schools did Eric Duncan attend?
Eric Duncan attended Wayne State University, Wayne State University, Wayne State University, Blackstone Career Institute 2004, Real Estate Training, Florida Agricultural And Mechanical University, U Of D Jesuit High School.
What are some of Eric Duncan's interests?
Eric Duncan has interest in Social Services, Cooking, Economic Empowerment, Civil Rights And Social Action, Clean Energy, Public Speaking, Chess, Reading, Poverty Alleviation, Disaster And Humanitarian Relief.
What skills is Eric Duncan known for?
Eric Duncan has skills like Legal Research, Legal Writing, Litigation Support, Legal Assistance, Training, Public Speaking, Civil Litigation, Criminal Law, Contract Negotiation, Legal Documents, Litigation, Bankruptcy.
Not the Eric Duncan you were looking for?
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Eric Duncan
Knoxville, Tn4dogwoodoutreach.org, stokeselec.com, newhorizons.com, elavon.com7 +186552XXXXX
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Eric Duncan
Trenton, Nj2rogergreen.com, biovid.com4 +160935XXXXX
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4washreit.com, hotmail.com, udr.com, writ.com1 (202) 7XXXXXXX
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Eric Duncan
Technology And Business Strategist • Enterprise Solutions ArchitectLexington County, Sc3gmail.com, vc3.com, synergipartners.com -
Eric Duncan
Indianapolis, In
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