Eric Levêque Email & Phone Number

Ducos, Martinique, Martinique

Local Business development requiers new organisations

Responsible for after-sales and service P&L, Manage local service organisation including people management, business development, logistic and spare part management.Responsible for local ISO 9001 and ISO 14001 certificationsManage service contracts and customer satisfaction, deploy international corporate strategies.

Co-founder of DEXX NetworkAdvising French SME on its business development, high-tech field, chemical systems,Trained at IRCE (Business take over / consolidation), Learned Web 2.0 tools, MOOC, Developed service-transition action plans for various technical companies ,Elaborated and presented business service growth proposal at Philips Lighting in Netherlands,Followed Outplacement program, Right Management, Aix-en-Provence

France And Italy

CS Field South Europe Business unit (BU) manager Director of ASML France SARL and ASML Italy Srl, Company official representative toward governmental agencies (tax authorities, work inspection, work medecine), company representative toward local unions, works council, EHS committees,Customer support representative at key accounts STMicroelectronics, Micron ItalyManaged Customers' escalations, prevent, diagnose, solve production stoppages or production specifications deviations (yield issues) due to ASML equipments.Program, change manager: Implementation of new products, processes and strategies to switch BU financial objectives and results from cost-center to profit-center.Financial project manager: New service tariff implementation, New service level agreements SLA contract negotiated,engaged ASML France in French government R&D subsidies (SOLID project part of Nano2012 European, High technology project), every quarter built, negotiated, implemented rolling financial forecast RFFProgram manager: New Product Introduction (NPI), NXT technology platform and holistic lithography introduction at STMicroelectronics, support team defined, team selected and trained and system delivery preparedInstallation and production ramp-up at various customers' sites of ASML photolithography equipments Implementation of manufacturing enhancement options (Productivity Enhancement Packages PEP).Organisation manager:managed France and Italy reorganizationsmove French headquarters, close and or resize offices.Implementation of new org charts, promoted new local managers and new technical supportsPeople managerAccomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Rousset France

ASML CSF, Customer Support Field, France Business unit (BU) manager Director of ASML France SARL, Became Company official representative toward governmental agencies (tax authorities, work inspection, work medecine), company representative toward local unions, works council, EHS committees,Customer support representative at major customer account STMicroelectronics, Atmel, LFoundryManaged Customers' escalations, prevent, diagnose, solve production stoppages or production specifications deviations (yield issues) due to ASML equipments.Program, change manager: Defined processes and strategies to switch BU financial objectives and results from a cost-center to a profit-center position,Run works council consultation meeting, union meeting to explain and manage operational changes,Run employees meeting to explain and manage operational changes,Financial project manager: New service tariff implementation, New service level agreements SLA contract negotiated,every quarter built, negotiated, implemented rolling financial forecast RFF.Internal cost structure improved .Technical project manager: Installation and production ramp-up at various customers' sites of ASML photolithography and metrology equipments Implementation of manufacturing enhancement options (productivity enhancement packages PEP).Organisational project manager:managed France reorganizationImplementation of new org charts, promoted new local managers and new technical supportsTeam and people managerAccomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Rousset

Managed ASML Rousset office and businessManaged projects: ASML pieces of equipment introduction and ramp-up at various customers' sitesManaged Customers' escalations (prevent/solve production stoppages or production specifications deviations (yield issues) due to ASML piece of equipments)

Start ASML Rousset environment by recruiting local ASML crew, setting up the officeManaged projects: ASML pieces of equipment introduction and ramp-up at various customers' sitesManaged Customers' escalations (prevent/solve production stoppages or production specifications deviations (yield issues) due to ASML piece of equipments)

On call engineer in charge of maintaining, diagnosing issues, repairing PAS 2500/5000 lithography platforms at all south europe manufacturing fabsOn site engineer installing, maintaining, diagnosing issues, repairing on PAS steppers and PAS scannersMaintain, diagnose, troubleshoot, repair, solve, problem solving

Software company startup specialized in digital image processingSoftware programs created in a R&D environment, developed special software applications for forensic science ( image processing)Using windows 3.1 platform and C and C++ for windows ,Pattern recognition, program, programming

Bruel & Kjaer, Danish company, specialist in sound and vibration measurements equipments and medical echography equipments.Field service engineer for medical equipment (ultra sound scanner, gas monitoring). Doctors' sites, clinics and hospitals on site activities.Electronic engineer doing repair activities in laboratory (repair and calibrate sound and vibration measurement systems, FFT analyzers),Metrology and advance signal processing trainingsMaintain, diagnose, troubleshoot, repair, solve, problem solving

Electronic maintenance work done in shift on air force strategic base for hertzian communication.Military certificate

Master Of Business Administration (Mba), Leading People, Business And Innovation, Executive Mba And Master 2 In Management

Activities and Societies: IAE Aix, Ensam Paris, Paris Telecom, IGS ParisIAE Aix Graduate School of Management.

Asml Professional Leadership Program Plp

Activities and Societies: ASMLProfessional Leadership program

Bac+5, Industrial Software