Eric Liebe Email & Phone Number

Seattle, Wa, Us

Delivered power and space back to constrained regional data centers to allow networks to scale while managing and developing a team of Network and Cable Decommissioning engineers and techs.• Ensured non-impactful and timely removal of existing fiber optic and copper inside plant areas, as required.• Collaborated with internal stakeholders to define plans and processes to achieve required capacity and network requirements via decommissioning efforts.• Partnered with peer leaders to create and perpetuate a true lifecycle approach to standardizing and maintaining positions inventory and internal cabling throughout the data center environments.• Identified and responded to risks and high-priority issues and led high-profile and visibility projects as required to enable new capacity and services.• Drove new product introduction activities to improve infrastructure quality, reducing cost and installation time, while obsessing over reducing inherent risk and legacy constraints in existing facilities.• Engaged with onsite personnel and contractors at AWS data centers in North and South America to review and coordinate decommissioning process strategies.

Seattle, Wa, Us

Manage Expedia’s data centers in Chicago, Chandler, Phoenix, Dublin, and Amsterdam Manager for the Expedia Group Global Datacenter footprint spanning multiple countries, comprised of tens of thousands of assets. Responsible for the build, install, maintenance and lifecycle management for all racks, infrastructure, physical compute, and connectivity for the end to end enterprise. Also performed responsibilities of Scrum Master for the Team. Work with our Product Owners and Technical Product Managers daily in our agile scrum environment. Ran daily stand-up meetings to meet our sprint objectives and timelines. Meet regularly with Directors and Sr Directors for future growth as well as team improvement. Present regularly to Directors and Sr Directors our team's operational review and efficiency. Work with them to find areas of improvement as well as present opportunities to improve our platform

Seattle, Wa, Us

Oversee daily operations of 35,000 sqft primary data center and 25,000 sqft disaster recovery data center. Supervise team of 24 FTE's by directing work assignments, goal setting and conducting performance reviews. Manage regular communications with Data Center Services organization and vendors to ensure current and upcoming activity visibility as well as issue escalation/resolution.Participate in the development, implementation, sustainment, and optimization of a Data Center Services offering that will provide high quality, cost effective services that contribute to achieving corporate and divisional business goals and objectives. Key participant in the development of data center policies and procedures, ensuring consistency and compliance. Ensure service level agreements are met for all Data Center Services. Coordinate with data center provider to ensure that the environmental systems (HVAC, generators, UPS and fire protection) are implemented and maintained in a manner allowing for 99.999% or greater data center availability. Maintain ongoing communication with cross-departmental peers to insure desired services being provided are reliable and of high quality. Assist in the development and execution of disaster recovery plans and procedures. Enforce change management policy for all production systems within the data center.Perform internal audits of team's processes and compliance. Perform facility access audits and produce quarterly SOX compliancy reports. Support budget development and adherence.

Seattle, Wa, Us

Primarily responsible for the delivery of physical and virtual compute resources for all teams inside Expedia while developing improved reporting, streamlined process, and advancing automation. Manage team of 15 Direct Reports. Responsible for all major Expedia VMware environments including 15 domains across 36 vCenters holding 15,000 Virtual servers. The team supports all operational aspects of these environments. Also build all new vCenters and ESXi hosts. All virtual hardware on Cisco UCS. Team maintains our UCS hardware alerts and failures working with data center support. Use UCS central to manage our UCS environment and FI domains.Building new servers from beginning to end. Helped automate major processes within building new servers to save 30 minutes per server and delivered 7,500 physical servers in one year as well as 6,500 virtual.

Seattle, Wa, Us

Ensured daily changes and projects were completed thoroughly and accuratelyManaged incident ticket queue to meet all service level agreementsImplemented critical quality assurance to ensure successful daily operationsCoordinated project hand-offs between customers and local data center teamFulfilled projected time lines for data center projects in accordance with customer expectationsManaged customer escalations and other high priority requestsAllocated servers and server hardware to meet specificationsProvisioned power, rack space, and switch ports for projectsReserved IP addresses in multiple network ranges to meet project requirementsInstalled and rack servers and switches in datacenterPatched Ethernet and/or Fiber cables from servers to patch panels and switchesRepaired and upgraded server hardware as needed including CPUs, memory, hard drives, RAID controllers and PCI-E NICsDeployed Microsoft Operating Systems to servers using Windows and Altiris imagingConfigured server name, Domain, NICs, NIC teaming, and RAID storage arrays for serversConfigured switch ports on Cisco switches into Virtual LANsResolved hardware and network connectivity issues on servers

Data Center Technician contractor for an outsourced Data Center Services team responsible for providing 24x7 technical support to Expedia, Inc.

Managed local area network of 85 workstations and 7 servers Responsible for LAN and WAN and Telco for two locations in the Phoenix area. Windows Server Administration, IBM DB2 Data Base Administration, Custom Crystal Reports. Researched, purchased, tested and implemented new software. Planned and Implemented company disaster recovery plan Trained employees on new software as well as upgrades to existing software. Brokered deal with cellular provider to offer free Blackberry phones and Bluetooth headsets to 160 company employees while saving the company nearly $40,000 per year. Implemented mobile dispatching system for drivers that included real time GPS and engine ECM data to dispatchers. Planned and implemented an enterprise wide Imaging and FAX solution using Goldfax, Outlook, and Microdea Synergize to go virtually paperless and work towards our Green Initiative. Authored all company IT Policies and Procedures as well as wireless agreements. Implemented Satellite Tracking for Duncan and Son Lines Logistics assets such as Ocean containers and Chassis

Managed all aspects of starting and operating a dry cleaning business.• Interviewed, hired, and trained over 20 new employees. Screened new employees for attention to detail, customer service skills, and reliability, ensuring high degree of customer satisfaction on returned items. • Designed and integrated all computer software. Developed new procedures for accounting and inventory that caused a 20% reduction in time.• Developed and implemented marketing strategy that resulted in increased sales in excess of $150,000 in the second year of business.• Managed staff of 10 employees including plant and retail staff. Maintained high employee retention and decreased time and resources spent hiring.• Assured compliance with state and federal regulation regarding disposal and handling of hazardous materials.• Maintained all legal documentation for business as well as licensing and permits.

London, Gb

Ensured stability of servers that run the Arizona Lottery.• Passed thorough background clearance to gain security clearance to Arizona State Lottery computer control room.• Backed up server on nightly basis making physical copies of database for storage. • Tested software for Quality Assurance including script writing for testing. Maintained perfect system operations for duration of employment. • Managed Arizona State Lottery customer acceptance testing and system setup. Documented all flaws in software, assuring stable system operations.• Authored operation and policy manual used by all control room staff. Used for all routine operations in control room and received positive feedback from management.• Collaborated with federal auditors on bi-weekly audits of winning numbers. Assuring compliance with federal lottery regulations.• Configured IP protocols during implementation of satellite technology for retail customers.

Bachelor Of Science, Information Technology

Education record