Eric Liwanag Email & Phone Number

Chicago, Il, Us

Redmond, Washington, Us

• In charge of helping customers achieve more with Microsoft 365; manage a $XXm book of business, and steward to all areas of Microsoft’s Enterprise Business Solutions• Guide customers on Microsoft’s philosophy around various areas of the business and demonstrate the ability to help them achieve more with our platform• Introduce strategic partners for various customer engagements to help drive value to cloud transformation• Lead V-Team on complex cycles of customer anniversary and renewal periods, spanning many areas of the business and multimillion-dollar budgets • Deliver long term vision and value of partnering with Microsoft in key areas of the business, including executive, marketing, finance, HR, and others• Growth of business per year since 2018: 15%+• Build customer goodwill of Microsoft as our brand ambassador through constant communication, monthly business reviews, and mutual engagement plans for customer success• Manage and maintain a CRM Pipeline of at least 3X opportunities against quota; keep regular cadence with my team, partners, and customers on deal activity and timing to close using BANT methodology among others

San Jose, Ca - California, Us

Territory Manager helping unleash the power of cloud video for F1000 customers in Southern CA (Los Angeles, Orange County, San Diego).• Managed 40 strategic accounts in both a hunting and farming role• Organized Account Team, delegated individual efforts, and planned tactical approaches when demonstrating the benefits of cloud-based video• Demonstrated value from CxO down to end-user experiences; consulted on mutually gainful opportunities with our partners and ultimately our customers• Managed complex and large sales cycles involving multiple lines of business; set expectations with customers, identified milestones for decision-making, and reached milestones in agreed-upon timeframes

San Jose, Ca - California, Us

I spearheaded efforts to onboard and launch AT&T as our marquee business partner and reseller.• Lead onboarding of AT&T as our largest partner, which included building sales programs, AT&T-Centric value proposition for video with Mobility and Wireline, and marketing efforts within their 15,000+ Sales and Technology consultants• Created channel program training curriculum, sales enablement strategy, and managed CQL (Channel Qualified Leads) generation activities. Was responsible for creating over 100 CQLs per quarter• Develop deep partner relationships and “co-sell” motions in order to increase sale attach and customer exposure of solutions• Lead on boarding of AT&T as our marquee partner. Grew Partner business from $0 to $4MM in first year while building pipeline of over $12MM• Held QBRs with key accounts to measure success of deployments, maximize hard and soft-dollar ROI, and align my team’s charter with my customer’s digital transformation goals

San Jose, Ca - California, Us

I had the privilege of managing our National Partners in addition to being the lead sales executive for all of APAC.* Lead onboarding and business planning with select strategic channel partners with national and global footprints* Recruited and developed new partners with mutual business strategies to the Blue Jeans value proposition* Managed APAC Business remotely; responsible for achieving direct and channel sales quota in-territory* Coached, developed, and mentored international partners to create meaningful and impactful opportunities; aided the sales process when applicable and necessary to close business* Major Markets I was responsible for include North America, Australia, Singapore, Japan, Hong Kong, South Korea, and India

Austin, Tx, Us

Midwest Territory Account Manager for Channel Business Partners of Lifesize Communications• Manage reseller and DMR partners in the Midwest region of Americas (IL, WI, IA, MN), drive sales through reseller partners with innovative business problem-solving and strategic planning. Lead and manage sales cycle as necessary from prospect to purchase order• Develop, maintain, and strengthen relationships between Lifesize and partners in my region; provide partner expectations and ensure all partners are successful positioning Lifesize solutions• Evangelize Lifesize with all reseller partners through education, strategic account mapping, and competitive analyses• Track partner opportunities and pipeline to provide accurate forecasting of quarterly sales; required to provide best case/worst case/most likely estimates on a quarterly basis. - Quota of over $2 million per quarter• Work with distribution partners and other resources to recruit new resellers in my territory• Schedule QBR meetings with focus accounts to identify pain points and grow business thereafter

Vernon Hills, Il, Us

• Responsible for the growth of $100+ million dollar Unified Communications Practice; subject matter expert in VOIP, Mobility, Telemedicine, and Web Conferencing• Manage multi-million dollar sales pipeline to keep track of opportunity statuses and formulate plans for further customer penetration• Consult with customers ranging from administrative to C-Level on their unified communications strategy both over the phone and in-person• Educate inside sales teams on UC Solutions, including product portfolio and development of opportunity-mining skills• Work with vendor and distribution partners as well as internal sales resources to maximize the growth of the UC Practice

Vernon Hills, Il, Us

• Managed the $35+ million dollar BlackBerry product line within all CDW Corporate and CDW Government (Healthcare, SLED, DOD, and Civilian) Sales Channels; support and educate over 2,500 Account Managers on positioning and selling the BlackBerry Solution- Exceeded software and support sales goals by 20% or more for all three years- Won Gold Partner of the Year in 2009- Achieved over 40% growth in 2009 through sales and marketing-driven campaigns• Worked closely with wireless partners and marketing departments to develop the brand into “more than a device,” and position the Mobility Team as a complete solutions provider/systems integrator• Consulted corporate and government customers across various levels on the BlackBerry Solution via on-site visits, email and live-meeting conference calls• Educated nation-wide customers on the entire Mobility Practice offering through live vertical-specific training summits and Web-based meetings• Created Mobility brand awareness through numerous marketing initiatives, including outside events, café days, and incentive programs

Vernon Hills, Il, Us

• Developed and managed relationships with over 200 corporate customers to gain loyalty with CDW for all of their Information Technology projects• Received daily average of over 60 inbound calls, while placing an average of 50 outbound for customers ranging from end user to enterprise clients• Identified customer issues or pain points and recommended solutions from CDW’s product portfolio• Optimized and closed sales through consultative cross-selling and add-on recommendations• Provided a seamless customer experience• Understood customer’s needs in both short and long-term sales cycles

Overland Park, Kansas, Us

• Managed 11 sales associates in the largest and highest volume retail store of the Upper Midwest region• Supervised the sales teams in achieving and exceeding daily sales goals and monthly quotas of wireless solutions and data products, as well as maintained an individual sales quota• Acquired new customer activations and retained existing customers through phone and accessory sales