Eric Lo Email & Phone Number
@enercare.ca
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Who is Eric Lo? Overview
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Eric Lo is listed as IT Platform Support III at Enercare Inc., based in Markham, Ontario, Canada. AeroLeads shows a work email signal at enercare.ca and a matched LinkedIn profile for Eric Lo.
Eric Lo previously worked as Service Desk at Camh and Rollout Technician at Adp. Eric Lo holds Diploma, Computer Science Co-Op from Sheridan College.
Email format at Enercare Inc.
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AeroLeads found 1 current-domain work email signal for Eric Lo. Compare company email patterns before reaching out.
About Eric Lo
PERSONAL SKILLS* Take ownership of tasks until they are finished.* Work well under pressure as a team member or independently without supervision.* Proven ability to solve emergency timing issues and meet deadlines.* Ability to analyze and evaluate information and take appropriate actions quickly.* Results oriented, focused on accomplishments and make things happen.ACCOMPLISHMENTSOver 9 years in IT and 7 years desktop support experience with over 90% success rate to resolve incident, change and task tickets as received in a timely and accurate manner. Specialties: Desktop Support, PC Deployment, Asset Management
Listed skills include Technical Support, Vpn, Bmc Remedy, Troubleshooting, and 24 others.
Eric Lo's current company
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Eric Lo work experience
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It Platform Support Iii
*Configure and manage desktop OS images, SCCM packages, multi-functional printers. *Implementing software packaging request, testing, and publishing. *Maintain computers and users, groups memberships and GPOs in Active Directory. *Provide IT services regarding to software, desktop & laptop hardware break & fix for 1000 users onsite and all offices in Ontario. *Resolve incident, change and task tickets as received in a timely and accurate manner. *Provide root cause analysis of P1 & P2 tickets and solutions to unresolved cases for the team. *Troubleshoot PC hardware and printer problems and perform laptops / mobile hardware repairs. *Configure, deliver and deploy Lenovo ThinkPad laptops for new hires. *Deploy and support BlackBerry (BES), iPhone and Samsung phones (MobileIron). *Maintain equipment inventory in AD and Remedy. *Maintain IT equipment inventory, asset management and purchase hardware from vendors as requested.
Service Desk
* Provided first level phone and email support for 1000 local / remote users in ITIL call center supporting Windows 2000/XP, MS Office 2000/2003, Outlook/Exchange, remote access, web applications issues. * Provided remote support using Active Directory/System Management Server remote tools, VNC. * Maintained support call log, call escalation and user profiles using HEAT call-logging software.
Rollout Technician
* Performed 300 XP roll out, install and configure ADP, Lotus Notes, Host On-Demand applications. * Transferred the Ghost images and migrated the users¡¦ data to new IBM ThinkCentre PCs. * Provided first level desktop hardware and applications support and inventory check (Remedy).
Pc Deployment Technician
* Deployed IBM T42 / Dell PC rollout to join the Windows 2000 network and performed desktop data migration, configured BIOS, Windows XP, MS Office / Lotus Notes, Outlook, AS/400 session software.
Eric Lo education
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Sheridan College
Frequently asked questions about Eric Lo
Quick answers generated from the profile data available on this page.
What company does Eric Lo work for?
Eric Lo works for Enercare Inc..
What is Eric Lo's role at Enercare Inc.?
Eric Lo is listed as IT Platform Support III at Enercare Inc..
What is Eric Lo's email address?
AeroLeads has found 1 work email signal at @enercare.ca for Eric Lo at Enercare Inc..
Where is Eric Lo based?
Eric Lo is based in Markham, Ontario, Canada while working with Enercare Inc..
What companies has Eric Lo worked for?
Eric Lo has worked for Enercare Inc., Camh, Adp, and Toronto Auto Auction / Johnsondiversey / Td Canada Trust.
How can I contact Eric Lo?
You can use AeroLeads to view verified contact signals for Eric Lo at Enercare Inc., including work email, phone, and LinkedIn data when available.
What schools did Eric Lo attend?
Eric Lo holds Diploma, Computer Science Co-Op from Sheridan College.
What skills is Eric Lo known for?
Eric Lo is listed with skills including Technical Support, Vpn, Bmc Remedy, Troubleshooting, Windows 7, System Deployment, Windows Xp, and Vendor Management.
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