Eric Stern Email and Phone Number
Director Information Technology at
@
International Society for Pharmacoeconomics and Outcomes Research (ISPOR)
Pennsylvania, United States
Eric Stern's Location
Bucks County, Pennsylvania, United States, United States
Eric Stern's Contact Details
Eric Stern work email
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Eric Stern personal email
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Eric Stern phone numbers
About Eric Stern
Personable, Analytical, and Cost-Conscious Senior-Level IT Executive with over 15 years progressive experience and expertise in organizational design, complex analysis, systems integration and administration, training, and programming. Data-driven and solutions-focused leader with proficiency in supporting global growth in various industries through infrastructure evaluation and planning, developing and mentoring strong IT teams, and communicating complex information to executive and professional audiences. Increased sales by $50 million after relocating IT infrastructure to a more efficiently planned facility, paired with identification and implementation of streamlined vendor management technologies. Decreased shipping time from point of purchase to receipt by 60% after automating warehouse order fulfillment process.SPECIALTIES• Process optimization• Business development• Data management • Global strategies• Creative solutions• Leading diverse teams
Eric Stern Work Experience Details
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Director Information TechnologyInternational Society For Pharmacoeconomics And Outcomes Research (Ispor)Pennsylvania, United States -
Director Of Information TechnologyInternational Society For Pharmacoeconomics And Outcomes Research (Ispor) Jun 2017 - PresentDirectly responsible for the implementation of ISPOR’s Strategic Information Technology plan including CRM, Website, Accounting systems and Infrastructure. Manages IT operations and capital spend budgets. Responsible for managing day to day support of all ISPOR IT systems.• Managed and Implemented ISPOR’s Accounting and Customer Relationship Management (CRM) systems.• Worked with team in developing of new company website and directly managed al of the website’s integrations with external systems.• Spearheaded the move from on premise email system to Office 365• Developed IT Policy and Procedures and Disaster Recovery Plan
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Director Of OperationsCal Automotive Feb 2016 - Jan 2017Created and implemented all information technology, accounting and administrative processes and procedures. Insured uninterrupted day to day operations of all automotive loan and lease accounting, funding, underwriting, collections, customer service and re-marketing technology and operational processes. Managed the firm’s lending and lease accounting and administration technology, database management and industry related compliance.• Implemented Advanced Lease Accounting and Contract Management systems integrating with DealerTrack, RouteOne, Experian and Trans Union credit.• Managed projects including the development of company website and customer payment portal.• Developed automated daily reporting system as well as automating the receiving and delivery of daily payment files from the various funding banks and other essential operating procedures.
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Information Technology ManagerNational Label Company Inc Aug 2013 - Dec 2015Lafayette Hill, Pa, UsSupported 400 employees in resolving complex daily challenges. Evaluated new software systems for more efficient operation at United States and Singapore manufacturing facilities. Directed the cost allocation of a $2.5 million budget to facilitate implementation of new software. Managed vendor relationships, resolve technology related problems, supervision and maintenance of current ERP/MRP system.• Spearheaded the formation of an internal steering committee comprised of a cross-section of employees ranging from Customer Service, Sales, Finance and IT to Quality Assurance and Pre-Press Operations to determine how new software changes would best meet business practice need. Steering committee was also responsible for developing new security policies as well as providing insights during vendor selection process of new ERP/MRP and accounting software.• Played instrumental role in launching systems operating in newly opened Singapore facility; leveraged the capabilities of existing software to meet current manufacturing challenges.• Upgraded employee workstations and successfully migrated POP3 hosted email to Microsoft Office 365 in under one month. Use of Microsoft 365 has increased employee satisfaction and efficiency by 25% through globally collaborative working abilities. -
Vice President - Senior Technology OfficerHopewell Valley Community Bank Oct 2011 - Aug 2013Directed all operational aspects of Information Technology department including communication across branches’ 100 employees, network systems administration, core systems monitoring, and vendor management. Generated and maintained budget of $1 million to support IT operations of 12 local bank branches handling over $400 million in deposits. Hired, trained, supervised, and mentored team of 3 employees. • Managed all phases of core systems online banking and bill payment systems implementation. Reduced overdrafts and increased deposit growth by 10% by allowing customers a digital banking option.• Analyzed weak segments of security audit – generated a remediation action plan to strengthen deficient areas. Presented findings and management plan to board of directors to ensure more solid security systems would be in place for the opening of two new branch locations.• Discovered deficiencies in security audit that required an update of current IT policies and procedures including disaster recovery planning. New disaster recovery plan allowed for 100% of customers to access banking systems across 50% of branch locations during Superstorm Sandy. -
Information Technology Consulting, PrinicpalSavelloni And Stern Sep 2009 - Sep 2011UsHelped small and mid-sized businesses achieve business goals. Sample Client Projects• Rajysan, Inc. (DBA MMD Equipment) – In 6 months-time: redesigned current windows network, developed SQL databases and reporting mechanisms to help monitor business practices and data migration from legacy ERP system to new SaaS ERP system.• Mitsui, Inc. (USA) – created data repository to store historical data from Mitsui’s asset sale to Rajysan.• Continental Bank (Financial Services) – migrated Accounts Receivable and Customer data from Mitsui’s system to Quickbooks during A/R purchase of MMD liquidated assets. -
Vice President - Information TechnologyRowman & Littlefield Jul 2008 - Aug 2009Supervised and mentored a team of 20 staff members making up the Information Technologies Group. Managed a $2 million budget to achieve success in implementing new ERP (IBS BookMaster) operating on IBM iSeries server. Collaborated with Finance, Customer Service, Distribution, Editorial, Sales and Marketing departments to develop short term and long term strategic technology plans including redesign of current websites and development of XML data feeds for high-impact vendors such as Amazon.com. Worked with vendors to implement and deploy new technology based systems that met requirements of all relevant departments. • Hired to ensure that BookMaster implementation was rolled out on the pre-determined timeline set forth by previous team. Completed full system deployment on tight 3-month timeline.• Directed full cycle conversion of customer service, order entry, order fulfillment and warehouse management and distribution systems. Upgraded technologies and developed an online reporting system that allowed enhanced customer experience by offering insight into order history and sales.• Redesigned and developed technical specifications for distribution and reporting systems modifications; cultivated project plans and presented to senior management, arranged staff and vendor resource scheduling, monitored user acceptance testing and go-live.• Successfully reorganized IT staff to maximize member capabilities by recognizing strengths and talents then pairing them with appropriate tasks.
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Director, Infomation TechnologyMitsui Machinery Distribution (Mmd Equipment) Mar 2005 - Mar 2009• Led a two-person IT team responsible for the day-to-day monitoring of computer networks and maintenance of core fulfillment and distribution systems. Developed reporting applications with SQL Server, MS Access, and Crystal Reports. Built and maintained contractual relationships with 3rd party vendors providing technology services to MMD. Established new systems and made modifications to existing ERP to maximize capabilities with current technologies. Determined technical specifications for improved processing and developed departmental strategic plans, policies, and procedures for new financial and reporting systems. • Converted loan application system from legacy based system to new state of the art loan application for better facilitation of equipment loans to smaller businesses.• Established critical business reports to measure Key Business Performance Indicators for proper analysis of past and future operation• Successfully implemented a Clientele CRM system to track and project future revenue.• Initiated plans for Sarbanes/Oxley (SOX) Compliance implementation to establish internal controls for financial reporting that meet state and federal guidelines.
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Project ManagerVista Computer Services Feb 2004 - Feb 2005Managed internal assets to assist with system modifications for customers such as Lexus/Nexus including time and cost estimates and resource planning. Maintained vendor relationship with Unitech EDI and implemented EDI solutions with customers including Cambridge University Press, LexisNexis and Human Kinetics. Oversaw full life cycle implementation of Product Information Management system for School Specialty Products from project initiation, planning, resource management and system roll out. • Designated to supervise VISTA’s first application of Oracle based Product Information Manager in US; tracked resource utilization, task scheduling, budget, outstanding issues and problem resolution.• Account management and coordination of support for customers of VISTA Computer Services. -
Group Director Of ItTaylor & Francis Dec 1995 - Feb 2004Milton Park, Abingdon, Oxfordshire, GbWas responsible operation of the U.S. Information Technology Group. Interacted with key departments to establish strategic information technology plans for finance/editorial/production/marketing operations. Participated in Global IT planning with colleagues in the UK, established a blueprint for a global strategy. Managed and negotiated contracts with external telecommunications, data communications, and fulfillment software and hardware vendors/contractors. Developed the annual IT operating and capital expense budgets. Provided leadership to, and oversaw the team building and performance evaluations, of the Information Technology and Operations Group staff. Directly responsible for project management and implementation of new ERP system handling product fulfillment, customer service, credit management, inventory control, and distribution. Managed all changes and modifications to all systems (customer service, EDI, order fulfillment, credit management, distribution, finance, et al). • Played a key role in driving company’s growth from $30 million to $80 million by developing and implementing EDI (Electronic Data Interchange) within the fulfillment systems to enable the electronic processing of orders and invoices.• Oversaw implementation of new financial system (Oracle) and conversion data from legacy system.• Developed web-based corporate sales reporting system.• Managed the successful conversion of fulfillment systems.• Developed information system strategies resulting in an increase in overall departmental efficiencies and increased productivity while facilitating regularly scheduled meetings with various department. New systems implemented addressed areas such as rights and permissions, content management, website development and were instrumental in increased efficiency/productivity in the development of software enhancements to current finance, product fulfillment, marketing, and production systems.
Eric Stern Skills
Management
Integration
Crm
Leadership
Project Management
It Strategy
Program Management
Strategic Planning
Cross Functional Team Leadership
Information Technology
Vendor Management
Saas
Strategy
Business Development
Team Building
Erp
Databases
Business Process Improvement
Customer Service
Disaster Recovery
Telecommunications
Training
Business Analysis
Sales
Budget Development/control
Project Planning
Microsoft Sql Server
Business Intelligence
It Management
Budgets
Consulting
Tcp/ip
Finance
Integrated Marketing
Inventory Management
Professional Services
Business Planning
Crystal Reports
System Administration
Windows Server
Needs Analysis
Risk Assessment
Erp Implementations
Crm Integration
Epicor
Data Analysis
Database Administration
Staff Development
Operations Management
Ecommerce
Eric Stern Education Details
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Drexel UniversityManagement -
Temple UniversityPsychology
Frequently Asked Questions about Eric Stern
What company does Eric Stern work for?
Eric Stern works for International Society For Pharmacoeconomics And Outcomes Research (Ispor)
What is Eric Stern's role at the current company?
Eric Stern's current role is Director Information Technology.
What is Eric Stern's email address?
Eric Stern's email address is er****@****zon.net
What is Eric Stern's direct phone number?
Eric Stern's direct phone number is +161082*****
What schools did Eric Stern attend?
Eric Stern attended Drexel University, Temple University.
What are some of Eric Stern's interests?
Eric Stern has interest in Personal Interests, Business Challenges, Personal Interests Running, New Technology, Professional Interests, Business Development, Education, Cycling, Reading, Professional Interests New Technology.
What skills is Eric Stern known for?
Eric Stern has skills like Management, Integration, Crm, Leadership, Project Management, It Strategy, Program Management, Strategic Planning, Cross Functional Team Leadership, Information Technology, Vendor Management, Saas.
Who are Eric Stern's colleagues?
Eric Stern's colleagues are Emily Sinkiewicz, Caleb Ibeh, Ualikhan Yerkinbek, Julia Chamova, Mba, Paul Wong, Meghan Pipher, Tina Migeot.
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