Eric Luk Email & Phone Number

Vancouver, British Columbia, Canada

Headquartered in Nagoya, Japan, Rinnai is the world’s largest manufacturer ($2.2B) of tankless water heaters, furnaces, and fireplaces. The North American head office is in Peachtree City, Georgia.- Took over the territory in the early days of the pandemic; grew revenues 140% in three years.- Created and executed our residential and commercial sales and marketing programs among all segments. - Implemented pricing, applied discounts, advertised, and managed programs as approved… Show more Headquartered in Nagoya, Japan, Rinnai is the world’s largest manufacturer ($2.2B) of tankless water heaters, furnaces, and fireplaces. The North American head office is in Peachtree City, Georgia.- Took over the territory in the early days of the pandemic; grew revenues 140% in three years.- Created and executed our residential and commercial sales and marketing programs among all segments. - Implemented pricing, applied discounts, advertised, and managed programs as approved by the Director of Sales.- Analyzed field sales reports, interpreted results, and took corrective action to achieve sales targets.- Assisted in the preparation of annual and monthly sales forecast and sales targets.- Built relationships with distributors, wholesalers, architects, engineers, builders, and other strategic partners.- Achieved alignment with distributors and sales outlets to support supply chain.- Conducted commercial job sites to assist in system commissioning.- Provided product installation training (in-person, virtual) as needed to contractors by segment.- Conducted product knowledge training for all distributor sales (inside, outside, counter, and showroom).- Led speaking and training events with up to 50 people. For instance, recently led a virtual training session for 40 members of the American Society of Plumbing Engineers (ASPE) in Toronto. Show less

Delta, British Columbia, Canada

Conbraco was created when two makers of brass valves and fittings merged to form Consolidated Brass Company.- Led a team of six Market Managers and five manufacturer’s representatives. Team covered a territory that stretched to the eastern border of Manitoba. Drove a revenue increase of 30% during tenure.- Developed strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial… Show more Conbraco was created when two makers of brass valves and fittings merged to form Consolidated Brass Company.- Led a team of six Market Managers and five manufacturer’s representatives. Team covered a territory that stretched to the eastern border of Manitoba. Drove a revenue increase of 30% during tenure.- Developed strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial, industrial, and residential projects.- Secured multiple projects worth $5M of brand-new business.- Secured $250K in new business on one-year old product line, a 25% growth over the previous year.- Developed a rebate and pricing strategy to mechanical contractors that helped secure a multi-tower residential project that was worth $1.5M over the course of the project. Show less

Delta, British Columbia, Canada

Canadian Aqualine has been serving the needs of the plumbing and heating industry for over 50 years.- Led a team of seven Inside and Outside Sales Reps. Team represented almost 30 lines of plumbing and heating products throughout British Columbia and Alberta. Drove a revenue increase of 100% during nine years as Sales Manager. Sold products to wholesale distributors and contractors.- Developed strong relationships with decision-makers and influencers including owners, architects… Show more Canadian Aqualine has been serving the needs of the plumbing and heating industry for over 50 years.- Led a team of seven Inside and Outside Sales Reps. Team represented almost 30 lines of plumbing and heating products throughout British Columbia and Alberta. Drove a revenue increase of 100% during nine years as Sales Manager. Sold products to wholesale distributors and contractors.- Developed strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial, industrial, and residential projects.- Attained approvals from engineers on multiple products “as equal” or “approved alternate” on projects.- As Sales Manager, team earned “Rep of the Year” awards in 2014, 2015, and 2017.- Sold over $6M in Viega in 2017, a growth of 23% over 2016.- Secured representation of new major product lines (Taco, Perfect Aire, Native Trails).- Played a key role in sales and operations planning (S&OP); focused on forecasting sales and managing inventory.- Developed a streamlined quotation process that allowed most projects to be quoted within one business day.- Hired as an Inside Sales Rep; progressed through several roles to become Branch Manager in Calgary and then Sales Manager in Vancouver in 2009. Show less

Burnaby, British Columbia, Canada

BC Comfort has served Vancouver businesses with quality mechanical building services for over 50 years.- Managed HVAC contracts on small commercial projects ranging up to $150K.- Oversaw everything from the initial quote to the final commissioning of the project.- Personally won over $300K worth of brand-new small commercial business.

Richmond, British Columbia, Canada

McDonalds Restaurants of Canada is the Canadian master franchise of the McDonald's fast-food chain. They currently have over 1450 locations and 90K employees in Canada.- Started as a part-time employee in high school. Worked full-time during college to pay all college expenses. Promoted to Assistant Manager in 2001. Led teams of 30-40 employees.- Assessed daily operations by conducting daily recaps and identifying gaps in performance that resulted in improved productivity and… Show more McDonalds Restaurants of Canada is the Canadian master franchise of the McDonald's fast-food chain. They currently have over 1450 locations and 90K employees in Canada.- Started as a part-time employee in high school. Worked full-time during college to pay all college expenses. Promoted to Assistant Manager in 2001. Led teams of 30-40 employees.- Assessed daily operations by conducting daily recaps and identifying gaps in performance that resulted in improved productivity and customer service.- Trained and mentored team members; managed performance issues such as speed of service, accuracy, teamwork, and productivity.- Analyzed KPIs and statistics; formulated plans for growth and continuous improvement.- Opened a brand-new restaurant. Hired and trained most of the new team.- Converted a corporate store to franchise. Show less

Bachelor Of Science (Bs), Mechanical Engineering Technology

Education record

- Fluent in English and Cantonese - Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook, Teams) - Microsoft Excel (pivot tables.