Eric Luk Email and Phone Number
Thoughtful, customer-centric business development and territory sales manager. Adept at developing strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial, industrial, and residential projects.Known as an enthusiastic team leader. Love to coach and mentor sales team members. Outstanding active listening, critical thinking, decision-making, negotiating, and problem-solving skills. Able to manage multiple tasks and competing priorities to win profitable business and delight customers. Core competencies include:» Sales Management. As Sales Manager at Canadian Aqualine, led a team of seven Inside and Outside Sales Reps. Team represented almost 30 product lines. Drove a revenue increase of 100% during nine years as Sales Manager. Team earned “Rep of the Year” awards in three of the final four years during tenure. Secured representation of three new major product lines. Increased sales of the Viega line by 23% YOY to $6M.» New Business Development. As Territory Manager at Rinnai America, took over a territory in the early days of the pandemic. Grew revenues 140% in three years – mainly by winning brand-new accounts. Built relationships with distributors, wholesalers, engineering firms, builders, and other strategic partners. Led speaking and training events with up to 50 people. Recently led a virtual training session for 40 members of the ASPE in Toronto.» Customer Account Penetration. As Sales Director at Conbraco, led a team of six Market Managers and five manufacturer’s reps. Drove a revenue increase of 30% during tenure. Secured multiple projects worth $5M of brand-new business. Developed a rebate and pricing strategy for mechanical contractors that helped secure a multi-tower residential project worth $1.5M.ericluk218 [at] gmail.com604-218-3185
Hisense Hvac Americas
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Regional Sales Manager - Western CanadaHisense Hvac Americas Jan 2024 - Present -
Territory Manager » British ColumbiaRinnai America Corporation Apr 2020 - Apr 2023Vancouver, British Columbia, CanadaHeadquartered in Nagoya, Japan, Rinnai is the world’s largest manufacturer ($2.2B) of tankless water heaters, furnaces, and fireplaces. The North American head office is in Peachtree City, Georgia.- Took over the territory in the early days of the pandemic; grew revenues 140% in three years.- Created and executed our residential and commercial sales and marketing programs among all segments. - Implemented pricing, applied discounts, advertised, and managed programs as approved… Show more Headquartered in Nagoya, Japan, Rinnai is the world’s largest manufacturer ($2.2B) of tankless water heaters, furnaces, and fireplaces. The North American head office is in Peachtree City, Georgia.- Took over the territory in the early days of the pandemic; grew revenues 140% in three years.- Created and executed our residential and commercial sales and marketing programs among all segments. - Implemented pricing, applied discounts, advertised, and managed programs as approved by the Director of Sales.- Analyzed field sales reports, interpreted results, and took corrective action to achieve sales targets.- Assisted in the preparation of annual and monthly sales forecast and sales targets.- Built relationships with distributors, wholesalers, architects, engineers, builders, and other strategic partners.- Achieved alignment with distributors and sales outlets to support supply chain.- Conducted commercial job sites to assist in system commissioning.- Provided product installation training (in-person, virtual) as needed to contractors by segment.- Conducted product knowledge training for all distributor sales (inside, outside, counter, and showroom).- Led speaking and training events with up to 50 people. For instance, recently led a virtual training session for 40 members of the American Society of Plumbing Engineers (ASPE) in Toronto. Show less -
Sales Director » Western CanadaConbraco Mar 2018 - May 2019Delta, British Columbia, CanadaConbraco was created when two makers of brass valves and fittings merged to form Consolidated Brass Company.- Led a team of six Market Managers and five manufacturer’s representatives. Team covered a territory that stretched to the eastern border of Manitoba. Drove a revenue increase of 30% during tenure.- Developed strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial… Show more Conbraco was created when two makers of brass valves and fittings merged to form Consolidated Brass Company.- Led a team of six Market Managers and five manufacturer’s representatives. Team covered a territory that stretched to the eastern border of Manitoba. Drove a revenue increase of 30% during tenure.- Developed strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial, industrial, and residential projects.- Secured multiple projects worth $5M of brand-new business.- Secured $250K in new business on one-year old product line, a 25% growth over the previous year.- Developed a rebate and pricing strategy to mechanical contractors that helped secure a multi-tower residential project that was worth $1.5M over the course of the project. Show less
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Sales ManagerCanadian Aqualine Sales Inc. Sep 2005 - Feb 2018Delta, British Columbia, CanadaCanadian Aqualine has been serving the needs of the plumbing and heating industry for over 50 years.- Led a team of seven Inside and Outside Sales Reps. Team represented almost 30 lines of plumbing and heating products throughout British Columbia and Alberta. Drove a revenue increase of 100% during nine years as Sales Manager. Sold products to wholesale distributors and contractors.- Developed strong relationships with decision-makers and influencers including owners, architects… Show more Canadian Aqualine has been serving the needs of the plumbing and heating industry for over 50 years.- Led a team of seven Inside and Outside Sales Reps. Team represented almost 30 lines of plumbing and heating products throughout British Columbia and Alberta. Drove a revenue increase of 100% during nine years as Sales Manager. Sold products to wholesale distributors and contractors.- Developed strong relationships with decision-makers and influencers including owners, architects, engineers, and contractors – to get products specified and sold into commercial, industrial, and residential projects.- Attained approvals from engineers on multiple products “as equal” or “approved alternate” on projects.- As Sales Manager, team earned “Rep of the Year” awards in 2014, 2015, and 2017.- Sold over $6M in Viega in 2017, a growth of 23% over 2016.- Secured representation of new major product lines (Taco, Perfect Aire, Native Trails).- Played a key role in sales and operations planning (S&OP); focused on forecasting sales and managing inventory.- Developed a streamlined quotation process that allowed most projects to be quoted within one business day.- Hired as an Inside Sales Rep; progressed through several roles to become Branch Manager in Calgary and then Sales Manager in Vancouver in 2009. Show less -
Project ManagerBc Comfort Group Aug 2003 - Jan 2005Burnaby, British Columbia, CanadaBC Comfort has served Vancouver businesses with quality mechanical building services for over 50 years.- Managed HVAC contracts on small commercial projects ranging up to $150K.- Oversaw everything from the initial quote to the final commissioning of the project.- Personally won over $300K worth of brand-new small commercial business. -
Assistant Manager, Mcdonalds Restaurants Of CanadaMcdonald'S Jun 1999 - Aug 2003Richmond, British Columbia, CanadaMcDonalds Restaurants of Canada is the Canadian master franchise of the McDonald's fast-food chain. They currently have over 1450 locations and 90K employees in Canada.- Started as a part-time employee in high school. Worked full-time during college to pay all college expenses. Promoted to Assistant Manager in 2001. Led teams of 30-40 employees.- Assessed daily operations by conducting daily recaps and identifying gaps in performance that resulted in improved productivity and… Show more McDonalds Restaurants of Canada is the Canadian master franchise of the McDonald's fast-food chain. They currently have over 1450 locations and 90K employees in Canada.- Started as a part-time employee in high school. Worked full-time during college to pay all college expenses. Promoted to Assistant Manager in 2001. Led teams of 30-40 employees.- Assessed daily operations by conducting daily recaps and identifying gaps in performance that resulted in improved productivity and customer service.- Trained and mentored team members; managed performance issues such as speed of service, accuracy, teamwork, and productivity.- Analyzed KPIs and statistics; formulated plans for growth and continuous improvement.- Opened a brand-new restaurant. Hired and trained most of the new team.- Converted a corporate store to franchise. Show less
Eric Luk Education Details
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Mechanical Engineering Technology -
Language And Software Skills
Frequently Asked Questions about Eric Luk
What company does Eric Luk work for?
Eric Luk works for Hisense Hvac Americas
What is Eric Luk's role at the current company?
Eric Luk's current role is Business Development Manager / Territory Sales Manager / Regional Sales Manager / Key Account Manager.
What schools did Eric Luk attend?
Eric Luk attended British Columbia Institute Of Technology, Language And Software Skills.
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