Eric Russell Email & Phone Number

Knoxville, Tn, Us

Knoxville, Tennessee, United States

Gartner Digital Markets is committed to simplifying the software discovery process by offering tools and insights across Capterra, Software Advice, and GetApp, streamlining software discovery for businesses of all sizes.• Revolutionized usability benchmark testing strategies, leading to a 75% reduction in the research timeline, with findings resulting in potential for over 10% increase in revenue and user retention.• Guided and elevated a dynamic team of 4 UX researchers, promoting best practices, professional advancement, and a culture of excellence.• Pioneered best practices for embedded survey methodologies, including UX Lite and SUPR-Q, maximizing insight collection across products.• Collaborated seamlessly with primary stakeholders, bridging B2B business aspirations with user necessities.

Washington, District Of Columbia, United States

FiscalNote, a leader in policy and global intelligence, combines data, technology, and insights to equip organizations with actionable insights. Housing industry leaders like CQ, FrontierView, and VoterVoice, it's at the forefront of addressing political and business risks.• Rapidly promoted from the company’s inaugural UX research intern to associate researcher within 3 months, in recognition of exceptional work ethic, delivery of valuable insights, and key contributions to the UX team.• Successfully spearheaded over 7 research initiatives, consistently yielding top-tier insights and actionable strategies within challenging timeframes. • Championed ideation workshops across departments, harmonizing product direction and honing team priorities.• Partnered with design leads, using Sketch and Figma to validate and refine design concepts.• Demonstrated ability to manage multiple research initiatives while remaining adaptable and flexible to produce actionable insights on challenging deadlines.• Incorporated advanced tools, such as Dovetail, to modernize research operations and drive state-of-the-art UX research methodologies.

Fairfax, Virginia

George Mason University is an innovative and inclusive academic institution dedicated to shaping a just, free, and prosperous world, fueled by diverse perspectives and a unified vision for a better tomorrow.• Steered cognitive research endeavors, culminating in distinguished recognition and a symposium presentation at the Vision Sciences Society annual meeting in May 2019.• Excelled in research design from inception to analysis, mentored by leading figures in psychology and human factors domains.

Fairfax, Virginia

• Provided materials and instruction to enhance academic writing skills. • Scheduled research study sessions, created lecture topics, and facilitated experiments.

Maryville, Tennessee

Marketplace Simulations is a leader in developing comprehensive business and strategy simulation tools, widely used in educational and corporate training settings to provide real-world business management experience.• Utilized eye-tracking and in-lab methodologies to examine cognitive and behavioral reactions of gaming software in business/marketing university courses.

Louisville, Tennessee

Knoxville, Tennessee Area

• Administered cognitive tests to individual with Dementia and Multiple Sclerosis.• Assisted in the development of a longitudinal research project on MS.

Master Of Arts - Ma, Human Factors And Applied Cognition, 4.0/4.0

Spring 2019 Usabilathon Winner Redesign of Diversity in Psychology Website • Design emphasizes intuitive information architecture.

Bachelor Of Science (B.S.), Neuroscience (Psychology), 3.83/4.0

Activities and Societies: Psi Chi International Honor Society in Psychology Alpha Lambda Delta National Academic Honor Society Maryville.