Eric Russell Email and Phone Number
As a User Experience Researcher, I apply my expertise in human factors and neuropsychology to create user-friendly and impactful products. I lead critical UX research projects that shape the product roadmap and boost user satisfaction.I am motivated by being a part of team that mentors and elevates a dynamic team of UX researchers, promoting best practices and professional advancement. My passion for UX research stems from my education background, where I earned a Master of Arts in Human Factors and Applied Cognition from George Mason University and a Bachelor of Science in Neuroscience from Maryville College. My goal is to leverage research to design human-centered products that make the world a better place, one experience at a time.
Pilot Company
View- Website:
- pilotflyingj.com
- Employees:
- 12487
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Senior Specialist, Consumer InsightsPilot CompanyKnoxville, Tn, Us -
Senior Specialist, Consumer InsightsPilot Company May 2024 - PresentKnoxville, Tennessee, United States -
Senior User Experience ResearcherGartner Oct 2022 - Oct 2023Gartner Digital Markets is committed to simplifying the software discovery process by offering tools and insights across Capterra, Software Advice, and GetApp, streamlining software discovery for businesses of all sizes.• Revolutionized usability benchmark testing strategies, leading to a 75% reduction in the research timeline, with findings resulting in potential for over 10% increase in revenue and user retention.• Guided and elevated a dynamic team of 4 UX researchers, promoting best practices, professional advancement, and a culture of excellence.• Pioneered best practices for embedded survey methodologies, including UX Lite and SUPR-Q, maximizing insight collection across products.• Collaborated seamlessly with primary stakeholders, bridging B2B business aspirations with user necessities. -
User Experience ResearcherGartner Jun 2021 - Oct 2022 -
User Experience ResearcherFiscalnote Jul 2020 - Jun 2021Washington, District Of Columbia, United StatesFiscalNote, a leader in policy and global intelligence, combines data, technology, and insights to equip organizations with actionable insights. Housing industry leaders like CQ, FrontierView, and VoterVoice, it's at the forefront of addressing political and business risks.• Rapidly promoted from the company’s inaugural UX research intern to associate researcher within 3 months, in recognition of exceptional work ethic, delivery of valuable insights, and key contributions to the UX team.• Successfully spearheaded over 7 research initiatives, consistently yielding top-tier insights and actionable strategies within challenging timeframes. • Championed ideation workshops across departments, harmonizing product direction and honing team priorities.• Partnered with design leads, using Sketch and Figma to validate and refine design concepts.• Demonstrated ability to manage multiple research initiatives while remaining adaptable and flexible to produce actionable insights on challenging deadlines.• Incorporated advanced tools, such as Dovetail, to modernize research operations and drive state-of-the-art UX research methodologies. -
Associate User ResearcherFiscalnote Aug 2019 - Jul 2020 -
User Research InternFiscalnote Jun 2019 - Aug 2019 -
Graduate Research AssistantGeorge Mason University Aug 2018 - May 2020Fairfax, VirginiaGeorge Mason University is an innovative and inclusive academic institution dedicated to shaping a just, free, and prosperous world, fueled by diverse perspectives and a unified vision for a better tomorrow.• Steered cognitive research endeavors, culminating in distinguished recognition and a symposium presentation at the Vision Sciences Society annual meeting in May 2019.• Excelled in research design from inception to analysis, mentored by leading figures in psychology and human factors domains. -
Graduate Teaching AssistantGeorge Mason University Aug 2018 - May 2020Fairfax, Virginia• Provided materials and instruction to enhance academic writing skills. • Scheduled research study sessions, created lecture topics, and facilitated experiments. -
Research AssistantMarketplace Simulations Oct 2017 - Apr 2018Maryville, TennesseeMarketplace Simulations is a leader in developing comprehensive business and strategy simulation tools, widely used in educational and corporate training settings to provide real-world business management experience.• Utilized eye-tracking and in-lab methodologies to examine cognitive and behavioral reactions of gaming software in business/marketing university courses. -
Education SpecialistHelen Ross Mcnabb Center Feb 2017 - Jul 2017Louisville, Tennessee -
Research Intern - Cole Neuroscience CenterUt Medical Center Jan 2015 - May 2015Knoxville, Tennessee Area• Administered cognitive tests to individual with Dementia and Multiple Sclerosis.• Assisted in the development of a longitudinal research project on MS.
Eric Russell Education Details
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4.0/4.0 -
3.83/4.0
Frequently Asked Questions about Eric Russell
What company does Eric Russell work for?
Eric Russell works for Pilot Company
What is Eric Russell's role at the current company?
Eric Russell's current role is Senior Specialist, Consumer Insights.
What schools did Eric Russell attend?
Eric Russell attended George Mason University, Maryville College.
Who are Eric Russell's colleagues?
Eric Russell's colleagues are Becca Price, James Shaw, Jennifer Oren, Luis Estrada Jr, Ryan Montgomery, Karandeep Singh, Kristian Lynn.
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Eric Russell
Nashville, Tn4havenbehavioral.com, dvcr.com, affirmedcapitalgroup.com, g.uky.edu -
Eric Russell
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Eric Russell
San Mateo, Ca7venuenext.com, gazillion.com, gmail.com, unow.com, realnetworks.com, studioenterprise.com, realnetworks.com6 +165088XXXXX
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