Eric Watkins Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, US

Atlanta, Georgia, US

Goodlettsville, TN, US

Gainesville, Georgia, US

Department of Operational ExcellenceFounded in December 2009, the department was created to provide the support services needed to support the development of leaders, high quality project execution, and continuous improvement professionals to ensure the viability of NGHS in any financial climate. The department has developed into five areas of operations.

Gainesville, Georgia, US

Responsible for the adoption lean management systems across the organizationManaged 5 internal lean consultants that support 17 operational departments across the health systemLed the development of a 5 year roadmap for the progress of our organizations lean transformationDeveloped department competency model for lean resource work teamAligned strategies.

Gainesville, Georgia, US

Executed 17 improvement projects including kaizen, 5S events, and value stream analysisAchieved financial sign off of over $1M in realized value by the Director of Finance over 2 year periodLed rapid improvement team in interventional radiology to patient flow by reducing arrival time to procedure start by 18%Coached 10 revenue cycle staff through the.

Gainesville, Georgia, US

Created new process flow for I.T. through the use of IP switches to increase throughput by over 300% and decreased labor cost by $141,000 Analyzed desktop build data to develop base build to reduce initial installations by IT build team by 30%Developed a clinical simulation for 5 directors and 19 practice administrators to teach lean principles in clinic.

Created business plan for company that was a finalist out of 100+ entries in the University of Tennessee first entrepreneur competitionBuilt web query VBA model to pull competitor pricing information for pricing analysis saving 1,300 annual labor hoursResponsible for forecasting monthly demand and maintaining 85% accuracy 18 months straightConstructed a.

Memphis, Tennessee, US

Rehabilitated investment strategies from high risk opportunities to low risk products to ensure security of retirement income Formulated a marketing series on the dangers of identity theft to present to local community groups to grow consumer base and trust Strengthened customer loyalty by constructing close business relationships with profitable customers.

Grapevine, Texas, US

Responsible for managing a staff of 4 in daily operations which included customer retention, inventory maintenance, execution of marketing campaigns, and exceeding expectations of sales goals Delegated daily operation responsibilities among 4 employees each day to optimize both business operations and customer service Executed marketing strategy in high.

Bachelor Of Arts (B.A.), Criminal Justice/Police Science

Masters, Business Administration; Logistics And Operations