Eric Lyon Email & Phone Number

Independence, OH

• Avaya PBX - Responsible for daily maintenance & troubleshooting of software, hardware, and configurations including extensions and voicemail
• Open Thin Client – Proficient in PXE to booting Thin Linux to thin clients in a touch kiosks environment, set-up, configuring, and maintaining
• NETBackup – Responsible for maintaining hardware & software, maintenance, verifying backups & creating backup policies to align with company needs, and maintaining backup integrity for 32 clients, 3 backup servers, and.
• System Center SCCM 2007 – Administer bare metal deployment of PCs; deploy software, policies, and creating custom configurations
• Asset tracking - Maintain all company IT assets, manage software licensing, over 4,000+ pieces of hardware, inventory, and audits of software licensing
• Windows Server Administration - Responsible for daily maintenance, troubleshooting, and repair of 28 virtual servers and 21 physical servers

 Troubleshooting issues on client’s computers Advising clients on the most efficient and cost effective way to fix their computers Software and Hardware upgrades Installing computer networks both wired and wireless

 Fix glitches and issues with computerized equipment including, but not limited to video games, internet jukeboxes, and audio equipment Troubleshooting performance issues with pc components inside video games, internet jukeboxes, and audio equipment Wire client's businesses with networking, audio, and visual cables Install replacement/upgrade parts in.

 Light Programming Job Setup Large structural foam & plastic injection mold manufacturing

 Gun drilling

Associate Of Science, Computer Science

Coursework: Operating Systems, Internet Tools, Hardware Support, CISCO Routing Basics, Website Administration, Networking Basics.

Education record