Eric Mackey Email & Phone Number

Milwaukee, Wi, Us

• Led sustainability initiatives at Matterall, advising on circular economic strategies and impact innovation consulting.• Conducted sustainable product audits and implemented product management strategies to drive positive environmental impact.• Collaborated with product organizations to transition to the climate era through technical expertise and change leadership.

London, Gb

• Provided expert consultation and up-skilling services for purpose-driven organizations in sustainable business, regenerative design, and business impact strategy.• Specialized in supporting organizations with proven sustainability leadership on demand, focusing on climate, business strategy, and circular economy.

• Led the sustainability consulting sector at Delve, driving internal momentum and mentorship while expanding services for existing clients and opening new client channels through lead generation.• Managed Industrial Design operations across three national studios, overseeing 5 direct reports and selling projects ranging from 25k-500K with 2 month-1 year commitments.• Supported sales and marketing lead generation initiatives with thought leadership, capability presentations, proposal architecture, and project pitches.

Cork, Ireland, Ie

• Managed global design operations for interdisciplinary UX, ID, CX, and Service Design at Johnson Controls.• Oversaw product experience ecosystems and hardware development to drive innovation and sustainability.• Mentored teams as a human-centered design coach, fostering creativity and implementing design processes for success.

Brookfield, Wi, Us

Led technological innovation programs to advance digital hardware in the layout category, developing a visual brand language system and managing capital investments. Refreshed the entire Empire product portfolio, leading to a significant increase in national customer base and sales volume.• Applied human-centered design practices to drive digital adoption• Spearheaded the development of a visual brand language system• Managed capital investments for design projects

Brookfield, Wi, Us

Brookfield, Wi, Us

• Led international user research studies to provide insights for 10-year roadmaps.• Developed multi-brand product strategies leading to successful launch of 25+ products.• Identified strategic design opportunities for new business categories like Lighting and Apparel.

• Founded and led a full-service innovation agency, developing furniture, housewares, and consumer goods for retailers.• Launched successful ventures in the foodservice, packaged goods, and consulting sectors, driving growth and market expansion.• Managed cross-functional teams to deliver high-quality products, demonstrating strong leadership and project management skills.

• Led the design and product management teams to create top-selling office storage products for major retailers like Target and Walmart.• Redefined the aesthetics and utility of office storage bays, resulting in increased sales and brand recognition.• Collaborated with cross-functional teams to ensure product quality and market fit, driving growth for Innovative Storage Designs.

Oak Creek, Wisconsin, Us

• Pioneered lean user research studies to introduce human-centered design early in the product development process, increasing customer demand.• Developed Masterlock's entry into the cargo security category, leading to a key partnership platform.• Motivated insights from discovery to product launch, reducing long-term development programs.

Lake Forest, Il, Us

• Conducted observational and in-depth interview studies to deliver insights on customer behaviors and inform design strategy.• Developed new product line opportunities for international food service brands like McDonald's, Wendy’s, and Yum!• Collaborated with cross-functional teams to drive innovation and enhance user experience.

Menomonee Falls, Wisconsin, Us

Master Of Business Administration - Mba

Bachelor’S Of Fine Arts, Industrial Design

Graphic Design

Sustainable Marketing

Education record