Eric Mackey Email & Phone Number

Milwaukee, WI, US

• Led sustainability initiatives at Matterall, advising on circular economic strategies and impact innovation consulting.
• Conducted sustainable product audits and implemented product management strategies to drive positive environmental impact.
• Collaborated with product organizations to transition to the climate era through technical expertise and change leadership.

London, GB

• Provided expert consultation and up-skilling services for purpose-driven organizations in sustainable business, regenerative design, and business impact strategy.
• Specialized in supporting organizations with proven sustainability leadership on demand, focusing on climate, business strategy, and circular economy.

• Led the sustainability consulting sector at Delve, driving internal momentum and mentorship while expanding services for existing clients and opening new client channels through lead generation.
• Managed Industrial Design operations across three national studios, overseeing 5 direct reports and selling projects ranging from 25k-500K with 2 month-1 year commitments.
• Supported sales and marketing lead generation initiatives with thought leadership, capability presentations, proposal architecture, and project pitches.

Cork, Ireland, IE

• Managed global design operations for interdisciplinary UX, ID, CX, and Service Design at Johnson Controls.
• Oversaw product experience ecosystems and hardware development to drive innovation and sustainability.
• Mentored teams as a human-centered design coach, fostering creativity and implementing design processes for success.

Brookfield, WI, US

• Led technological innovation programs to advance digital hardware in the layout category, developing a visual brand language system and managing capital investments. Refreshed the entire Empire product portfolio.
• Applied human-centered design practices to drive digital adoption
• Spearheaded the development of a visual brand language system
• Managed capital investments for design projects

Brookfield, WI, US

Brookfield, WI, US

• Led international user research studies to provide insights for 10-year roadmaps.
• Developed multi-brand product strategies leading to successful launch of 25+ products.
• Identified strategic design opportunities for new business categories like Lighting and Apparel.

• Founded and led a full-service innovation agency, developing furniture, housewares, and consumer goods for retailers.
• Launched successful ventures in the foodservice, packaged goods, and consulting sectors, driving growth and market expansion.
• Managed cross-functional teams to deliver high-quality products, demonstrating strong leadership and project management skills.

• Led the design and product management teams to create top-selling office storage products for major retailers like Target and Walmart.
• Redefined the aesthetics and utility of office storage bays, resulting in increased sales and brand recognition.
• Collaborated with cross-functional teams to ensure product quality and market fit, driving growth for Innovative Storage Designs.

Oak Creek, Wisconsin, US

• Pioneered lean user research studies to introduce human-centered design early in the product development process, increasing customer demand.
• Developed Masterlock's entry into the cargo security category, leading to a key partnership platform.
• Motivated insights from discovery to product launch, reducing long-term development programs.

Lake Forest, IL, US

• Conducted observational and in-depth interview studies to deliver insights on customer behaviors and inform design strategy.
• Developed new product line opportunities for international food service brands like McDonald's, Wendy’s, and Yum!
• Collaborated with cross-functional teams to drive innovation and enhance user experience.

Menomonee Falls, Wisconsin, US

Master Of Business Administration - Mba

Bachelor’S Of Fine Arts, Industrial Design

Graphic Design

Sustainable Marketing

Education record