Eric Mai Email & Phone Number

Denver, CO, US

Denver, CO, US

Kearny, US

• Integrating LLMs into drayage operations workflows to drive significant efficiency gains.

San Francisco, California, US

• Scaled the rider experience infrastructure and data processing systems to support the commercialization of autonomous vehicle services.
• Led initial architecture of a dynamic pricing system to optimize autonomous vehicle availability.

Palo Alto, California, US

• Tech lead for multiple high-impact initiatives, including curb management, taxi management, and scooter auditing.
• Architected migration from single to multi-tenant backend, maintained 4 9’s of availability, drove significant reductions in response times, established on-call best practices.
• Shaped emerging curb data standards through technical leadership on the Open Mobility Foundation Curb Working Group Steering Committee. Liaised between Lacuna and the OMF.

Palo Alto, California, US

• Provided strategic advice related to evaluation of marketplace product changes (e.g., dynamic pricing, rider/driver promotions) for a leading rideshare provider.
• Architected a software system for travel time prediction for a paratransit provider.

San Francisco, California, US

• Tech lead for surge pricing (2014-2016) and driver positioning (2016-2017). Led backend engineering effort to scale pricing and personalized driver positioning information from large neighborhoods to city blocks and.
• Product manager on marketplace data (2018). Consolidated marketplace-related analysis company-wide around a canonical set of metrics. Defined and implemented fine-grained company profitability and driver earnings.

• Guided the iOS app from prototype through successful public 1.0 release.
• Managed workflow between design and iOS contractors ensuring quality code was delivered on time and to spec.
• Integrated the iOS app with a custom hardware device over Bluetooth LE.
• Implemented continuous integration and automated unit / UI testing.

Austin, Texas, US

• Managed, designed, and developed iOS app VDOT 511 for the Virginia Department of Transportation. Provides real-time location-based traffic information and routing.
• Contributed to federal research on travel time reliability; published 3 research papers on transportation operations and data visualization. Invited speaker on mobile devices in transportation.
• Designed and developed innovative real-time systems for fleet tracking and dispatch, roadway performance monitoring, and dynamic roadway operations and control.

Huntington Beach, US

• Responsible for design and iOS development of Cabulous (now Flywheel), an XMPP-based taxi mapping, dispatch, and hailing system.

Berkeley, CA, US

• Designed and developed iPhone app BayTripper, the first transit routing service based entirely on real-time data. Co-authored a related research paper.
• Developed web and mobile applications for Intelligent Vehicle Infrastructure federal research program.
• Researched transportation behavioral economics and passenger information systems.

Norman, Oklahoma, US

• Student leader of 15 undergraduate, masters, and PhD students across 7 research projects.
• Co-authored 3 journal papers and 11 conference papers on neural networks.

New York, NY, US

• Assisted with shake table tests.
• Researched hybrid sensing for structural health monitoring.

Oklahoma City, OK, US

• Oversaw construction acting as an intermediary between the state, city, design engineers, and contractors.
• Coordinated on-site materials tests on concrete, asphalt, and soil.
• Prepared weekly environmental impact reports and progressive payment estimates.

M.S, Civil Engineering, Civil Systems Program; Intelligent Transportation Systems

B.S, Civil Engineering