Eric M. Email & Phone Number
@247-inc.com
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Who is Eric M.? Overview
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Eric M. is listed as Shared Services ProfessionalSpanish for Filipinos FounderCouncilor candidate - District 1 of Parañaque at BHP, a with 10 employees, based in Metro Manila, Philippines. AeroLeads shows a work email signal at 247-inc.com and a matched LinkedIn profile for Eric M..
Eric M. previously worked as Purchasing Analyst at Bhp and Service Delivery Director at Ttec. Eric M. holds Bachelor Of Arts (B.A.), Broadcast Communication from University Of The Philippines Diliman.
Email format at BHP
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AeroLeads found 1 current-domain work email signal for Eric M.. Compare company email patterns before reaching out.
About Eric M.
Eric M. is a Shared Services ProfessionalSpanish for Filipinos FounderCouncilor candidate - District 1 of Parañaque at BHP. He possess expertise in training, bpo, training delivery, call centers, performance management and 39 more skills. Colleagues describe him as "Eric is easy to work with, and very meticulous. He's down to earth and upbeat, making him nice to work with and around. He takes his work seriously and is willing to dedicate as much time as needed to ensure his clients get both what they want and a very high quality product.", "Eric is a highly independent leader. He is great at anticipating the needs of his team and his surroundings. An excellent performer. You can trust that he will represent your team and company well.", and "Eric works hard and is always on time. He is smart, strict and very credible."
Listed skills include Training, Bpo, Training Delivery, Call Centers, and 40 others.
Eric M.'s current company
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Eric M. work experience
A career timeline built from the work history available for this profile.
Service Delivery Director
Director Of Operations
• Managed highly-profitable Digital campaigns for US and Canadian clients as head of fulfilment• Took lead in business expansion efforts as founder of this start- up company to expand our global footprint by 150%
Senior Operations Manager
• Consistently cornered top vendor scorecard rankings due to Brand NPS, Efficiency and Client feedback• Responsible for day-to-day operations for a US Retail client with a HC of over 1000 FTEs (Voice & Chat)
Digital Marketing Lead
• Conducted Quality reviews of campaign strategies that resulted to revenue increases by up to 10x• Supervised Google and Microsoft ads engineers and strategists
Vendor Manager
• Drove vendor performance in about 17 US states in meeting invoice targets and increased productivity by 75%• Designed and Implemented on-boarding and recurring Training programs for new and existing employees and vendors
Instructional Systems Design Manager
• Completed curriculum overhauls that resulted to 10% to 185% improvements in New Hire Key Performance Indicators (KPIs)• Utilized Scenario Based Learning, Adult Learning Principles, and new wave learning principles in agenda designs
Training Manager
• Helped secure preferred vendor status for a minimum of 3 years in large part due to our exemplary NH waves' performance• Developed competencies of growing training team and oversaw aggressive ramps for CRM clients in Mobile, Satellite/Digital TV, Fixed line, and VOIP laterals
Class Training Manager
• Developed talents of Trainers and Associate Trainers in facilitating New Hire and Continuing Education training courses for Sales and Warranty Services LOBs• Consistently met Mobilization, Resource allocation and Headcount demands
Senior Training Specialist
• Produced best-performing New Hires for both Inbound and Outbound classes in Sales, Warranty, Customer Service, Financial Services, and Technical Support for UK, US, and Canadian markets• Launched and transitioned client training programs for a newly established site in Central America to expand global footprint
Toefl Instructor
• Acted as a lecturer and personal instructor to foreign nationals preparing to take their TOEFL exams• Recognized as one of the best instructors on the subject matter based on feedback from administrators and students
Colleagues at BHP
Other employees you can reach at bhpbilliton.com. View company contacts for 10 employees →
Paul Gentles
Colleague at BhpGreater Adelaide Area, Australia
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NB
Nima Brooks
Colleague at BhpAustralia
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TT
Trang Truong
Colleague at BhpHouston, Texas, United States
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LL
Lee Lehnberg
Colleague at BhpGreater Perth Area, Australia
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FW
Fiona Wild
Colleague at BhpMelbourne, Victoria, Australia
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GM
Ganesh Muthusamy
Colleague at BhpGreater Sydney Area, Australia
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CW
Christina Wong
Colleague at BhpTucson, Arizona, United States
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AW
Adam Webb
Colleague at BhpAustralia
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JS
John Sargent
Colleague at BhpWestern Australia, Australia
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BV
Bruno Versiani
Colleague at BhpGreater Perth Area, Australia
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Eric M. education
Bachelor Of Arts (B.A.), Broadcast Communication
High School
Elementary
Frequently asked questions about Eric M.
Quick answers generated from the profile data available on this page.
What company does Eric M. work for?
Eric M. works for BHP.
What is Eric M.'s role at BHP?
Eric M. is listed as Shared Services ProfessionalSpanish for Filipinos FounderCouncilor candidate - District 1 of Parañaque at BHP.
What is Eric M.'s email address?
AeroLeads has found 1 work email signal at @247-inc.com for Eric M. at BHP.
Where is Eric M. based?
Eric M. is based in Metro Manila, Philippines while working with BHP.
What companies has Eric M. worked for?
Eric M. has worked for Bhp, Ttec, Wanamaker, [24]7, and White Shark Media.
Who are Eric M.'s colleagues at BHP?
Eric M.'s colleagues at BHP include Paul Gentles, Nima Brooks, Trang Truong, Lee Lehnberg, and Fiona Wild.
How can I contact Eric M.?
You can use AeroLeads to view verified contact signals for Eric M. at BHP, including work email, phone, and LinkedIn data when available.
What schools did Eric M. attend?
Eric M. holds Bachelor Of Arts (B.A.), Broadcast Communication from University Of The Philippines Diliman.
What skills is Eric M. known for?
Eric M. is listed with skills including Training, Bpo, Training Delivery, Call Centers, Performance Management, Outsourcing, Change Management, and Instructional Design.
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