Eric Gibson, Mba Email & Phone Number

Greater Minneapolis-St. Paul Area

At Indigo Signworks, Inc. we build more than just great signs, we build long-term customer relationships. Our state-of-the-art manufacturing plant, dedicated team of craftsmen, and large install fleet, located geographically across North Dakota and Minnesota, enables us to provide a level of service others are not capable of.We have the largest staff of.

Greater Minneapolis-St. Paul Area

Currently teaching an MBA elective titled "Leading Organizational Change"

Minneapolis, MN

President of a 200 person, privately held organization in the contract manufacturing space. Managed business and customer relationships with a CRM module available through our ERP system in the medical device and aerospace markets. Direct P&L responsibility utilizing continuous improvement methods to gain operational efficiencies leading to bottom line.

Greater Minneapolis-St. Paul Area

• This role manages the different channels we use to communicate with our customers. This inlcludes technical services, patient services, patient management operations and sales and technical training.
• Lead global team of 2 Directors, 9 managers, 2 administrative assistants and 80 individual contributors. Functional teams are: Training Delivery, Training Development, Sales Training, Shared IT/Project Management.
• Managed a multi-million dollar Annual Operating Plan for three years of at or below plan expenses despite 8 of 12 quarters requiring mid-quarter adjustments in spending.
• Met the consistent challenge of reduced funding in the training space by developing new and innovative delivery methods for delivering training, standardizing the global new hire curriculum, revolutionizing case.
• Managed the technical and patient service call centers for three years with no increase in headcount and no decrease in call metrics by: Implementing a Siebel data format for call and event records, Cisco upgrades for.

Greater Minneapolis-St. Paul Area

• Lead a US focused high performing team of eight individuals that worked with the Regional Vice President of Sales to effectively implement strategies and tactics developed jointly with the therapy groups.
• Trained team to conduct focus groups and conducted multiple sessions with customers to evaluate new strategies before full development.
• This was an analytically driven, project oriented team that helped launch three (3) new products, execute on four major marketing initiatives and contributed to business growth of 10% in their target accounts.
• The competitive intelligence group produced analysis and data collection that facilitated both the sales and marketing strategic plans.

• US responsibility for service team including 100 managers and over 900 clinical specialists.
• Developed and implemented the strategy of efficiently supporting the current service model while evaluating potential strategy changes to reflect both shifting customer demands as well as maintaining a competitive.

Greater Minneapolis-St. Paul Area

• Manager of a four person team responsible for all marketing responsibilities of high power devices globally. Team directly managed inventory, pricing, distribution and launch strategies for heart failure market globally.
• Successfully launched two high power devices: Intrinsic (ICD) and Entrust (ICD/CRT-ICD).

Greater Milwaukee Area

• Grew the Milwaukee Region from two sales reps, a field clinical representative and $11 million dollars in revenue to a region consisting of seven sales representatives, six field clinical representatives, an.
• Was recognized as: -Top 5 Brady Region 1999, -100% to Brady &Tachy Plan 2000 -Top 5 Tachy Region 2001

Greater Minneapolis-St. Paul Area

• Managed a product-line marketing group consisting of two marketing associates and an assistant.

Greater Minneapolis-St. Paul Area

• Provided clinical support for customers within a four state area using Guidant pacemakers and defibrillators.

Greater Minneapolis-St. Paul Area

• Responsible for promotional activities and support of all bradycardia products with specific marketing responsibility for pacing leads.

Greater Minneapolis-St. Paul Area

• Managed all aspects of integrating an acquired EMG company into an existing organization. This included: product development and redesign, facilitating proper quality documentation, creating a marketing strategy.

Greater Minneapolis-St. Paul Area

• Responsible for marketing plan development and implementation, forecasting (production and sales), new product identification and management of a $12 million dollar a year product line.
• Markets included nursing homes and hospitals.
• Identified and developed new distribution channel that took a product that was declining 8% a year to a 1% gain in 14 months (Product line generated $7 million a year).

Greater Minneapolis-St. Paul Area

• Managed an $18 million dollar district with 12 sales representatives across three states.
• Successfully grew the diabetes business 15% and the psychiatry business 22% within the first six months.

Greater Minneapolis-St. Paul Area

• Negotiated managed care contracts for the Midwest.
• Winner of the Upjohn Academy Award for being in the Top 3% of the sales force nationally for 3 straight years.

Bachelor Of Science (B.S.), Biological Sciences

Master Of Business Administration (Mba), Marketing/Marketing Management, General