Eric Lowry

Eric Lowry Email and Phone Number

Specialist Senior | 2x AWS Certified @ Deloitte
California, United States
Eric Lowry's Location
Orange County, California, United States, United States
Eric Lowry's Contact Details

Eric Lowry work email

Eric Lowry personal email

n/a
About Eric Lowry

Hello! My name is Eric Lowry and I'm a former bumper car mechanic. I am now a full-stack web developer and Senior AWS Engineer with a passion for learning and strong a background in Contact Centers and integrations.While attending school at California State University Long Beach, I worked for a small telecommunication company, and learned how to program in the Nortel/Avaya line of enterprise-grade telephone system platforms.After graduating, I continued in the information technology space, leveraging my Nortel/Avaya expertise to support the telephone network for the Disneyland Resort parks and hotels. This led to my first Senior Engineer role at Pacific Life Insurance Company supporting their Unified Communications infrastructure. I had done quite a bit of growing. I knew how to work with a range of platforms. I learned how to program voice networks and call flows by scripting in proprietary languages. I sharpened my ability to work with customers and help interpret technology. I learned that I loved to learn. However, something was still missing.Enter AWS and Amazon Connect (Amazon's Contact Center solution). I had the privilege to watch a team of developers enhance the "out of the box" functionality of Connect by leveraging other AWS services. The connective tissue of these services was made up of AWS Lambda functions built with languages like Node.js and Python. To me it seemed like a superpower, and I WANTED THAT POWER!I enrolled in an accelerated web development program at LearningFuze, a local bootcamp, where I dedicated 10-12 hours a day to my education as a developer. I learned new languages and technologies like JavaScript, Node.js, React.js, PostgreSQL and much more. I was able to build a strong foundation for this new developer chapter in my life.Shortly after completing my time at LearningFuze, I joined the team at VoiceFoundry as an AWS Engineer designing and delivering dynamic contact center solutions and integrations powered by Amazon Connect and the AWS ecosystem. I've continued to learn wherever possible, adding even more languages and technologies to my arsenal such as Typescript, Python, AWS CDK, and more. I have passed the AWS Certified Solutions Architect Associate certification exam, and am currently working towards my next AWS certification. I have since become a Senior AWS Engineer, continue to learn, and love every minute of this developer journey!GitHub - https://github.com/EricL0wry

Eric Lowry's Current Company Details
Deloitte

Deloitte

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Specialist Senior | 2x AWS Certified
California, United States
Website:
deloitte.com
Employees:
490451
Eric Lowry Work Experience Details
  • Deloitte
    Deloitte
    California, United States
  • Deloitte
    Specialist Senior
    Deloitte Sep 2022 - Present
    Worldwide, Oo
    Specializing in Amazon Connect and AWS for the Deloitte GPS Digital Contact Centers practice
  • Voicefoundry
    Senior Aws Engineer
    Voicefoundry Dec 2021 - Sep 2022
    Tulsa, Ok, Us
  • Voicefoundry
    Aws Engineer
    Voicefoundry Jun 2020 - Dec 2021
    Tulsa, Ok, Us
  • Cognizant
    Manager, Operations
    Cognizant Oct 2019 - Jan 2020
    Teaneck, New Jersey, Us
    Served as the Network Voice tower technical and team lead supporting Pacific Life corporate voice technologies.• Designed and updated contact flow applications using AWS (Connect, DynamoDB, Lambda) and oversaw day-to-day administration in the Amazon Connect Contact Center.• Supervised on-site and remote voice team, ensuring quality delivery of daily operations.• Acted as primary escalation point and subject matter expert for voice tower.
  • Pacific Life
    Sr. Unified Communications Engineer
    Pacific Life Nov 2016 - Oct 2019
    Newport Beach, Ca, Us
    Contributed to implementation, support and project initiatives for all corporate voice technologies. • Developed and maintained Avaya Contact Center applications using Java-based scripting language in proprietary IDE• Collaborated with peer engineers and project teams to successfully replace six core new enterprise voice platforms• Authored and updated library of design documents, technical processes, and user guides used company-wide• Ensured continued health of all voice related systems and infrastructure through regularly scheduled maintenance and patching.
  • Disneyland Resort
    Telecommunications Technician
    Disneyland Resort Oct 2010 - Nov 2016
    Anaheim, Us
    Implemented and maintained voice systems infrastructure for the Disneyland Resort campus and all local peripheral Disney properties. • Designed and implemented IVR applications • Lead and participated in multiple large-scale projects • Processed and prioritized workflow while executing database changes using Nortel/Avaya command-line interfaceContract position through:• Strategic Products and Services: January 2013 – November 2016• Xerox Business Services, LLC: September 2012 – January 2013• Insight Global, Inc: October 2010 – September 2012
  • Galla Telecommunications Co.
    Lead Voice And Data Technician
    Galla Telecommunications Co. Jul 2005 - Oct 2010
    Lead Technician specializing in the installation, administration, and maintenance of the Nortel/Avaya line of products as well as the design and installation of structured voice and data cabling solutions.

Eric Lowry Skills

Rest Api Aws Cloudformation Npm Webpack Aws Command Line Interface Amazon Kinesis Amazon Lex Git Amazon Web Services Amazon Cloudfront Calabrio One Node.js Html5 Aws Cdk Serverless Framework Figma Session Border Controller Aws Step Functions Telecommunications Contact Center Technology Amazon Connect Microsoft Visual Studio Code Adobe Photoshop Visio Amazon Ec2 Amazon Athena Cascading Style Sheets Amazon Dynamodb React.js Html Ivr Angularjs Microsoft Office Postgresql Bootstrap Aws Identity And Access Management Typescript Full Stack Development Aws Lambda Javascript Express.js Python Adobe Illustrator Material Ui Session Initiation Protocol Voice Over Ip Amazon S3 Lucidchart Cs1000 Github

Eric Lowry Education Details

  • Learningfuze
    Learningfuze
    Full Stack Web Development
  • California State University, Long Beach
    California State University, Long Beach
    Film And Electronic Arts
  • California State University-San Bernardino
    California State University-San Bernardino
    General Studies

Frequently Asked Questions about Eric Lowry

What company does Eric Lowry work for?

Eric Lowry works for Deloitte

What is Eric Lowry's role at the current company?

Eric Lowry's current role is Specialist Senior | 2x AWS Certified.

What is Eric Lowry's email address?

Eric Lowry's email address is er****@****dry.com

What schools did Eric Lowry attend?

Eric Lowry attended Learningfuze, California State University, Long Beach, California State University-San Bernardino.

What skills is Eric Lowry known for?

Eric Lowry has skills like Rest Api, Aws Cloudformation, Npm, Webpack, Aws Command Line Interface, Amazon Kinesis, Amazon Lex, Git, Amazon Web Services, Amazon Cloudfront, Calabrio One, Node.js.

Who are Eric Lowry's colleagues?

Eric Lowry's colleagues are Laluprasad Bandaru, Nicholas D'onofrio, Stephane Koloko, Andrea Hellstrand-Rodewig, Esther Ponciano, Tanju S., Dishank Jain.

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