Eric Lowry Email and Phone Number
Eric Lowry work email
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Eric Lowry personal email
Hello! My name is Eric Lowry and I'm a former bumper car mechanic. I am now a full-stack web developer and Senior AWS Engineer with a passion for learning and strong a background in Contact Centers and integrations.While attending school at California State University Long Beach, I worked for a small telecommunication company, and learned how to program in the Nortel/Avaya line of enterprise-grade telephone system platforms.After graduating, I continued in the information technology space, leveraging my Nortel/Avaya expertise to support the telephone network for the Disneyland Resort parks and hotels. This led to my first Senior Engineer role at Pacific Life Insurance Company supporting their Unified Communications infrastructure. I had done quite a bit of growing. I knew how to work with a range of platforms. I learned how to program voice networks and call flows by scripting in proprietary languages. I sharpened my ability to work with customers and help interpret technology. I learned that I loved to learn. However, something was still missing.Enter AWS and Amazon Connect (Amazon's Contact Center solution). I had the privilege to watch a team of developers enhance the "out of the box" functionality of Connect by leveraging other AWS services. The connective tissue of these services was made up of AWS Lambda functions built with languages like Node.js and Python. To me it seemed like a superpower, and I WANTED THAT POWER!I enrolled in an accelerated web development program at LearningFuze, a local bootcamp, where I dedicated 10-12 hours a day to my education as a developer. I learned new languages and technologies like JavaScript, Node.js, React.js, PostgreSQL and much more. I was able to build a strong foundation for this new developer chapter in my life.Shortly after completing my time at LearningFuze, I joined the team at VoiceFoundry as an AWS Engineer designing and delivering dynamic contact center solutions and integrations powered by Amazon Connect and the AWS ecosystem. I've continued to learn wherever possible, adding even more languages and technologies to my arsenal such as Typescript, Python, AWS CDK, and more. I have passed the AWS Certified Solutions Architect Associate certification exam, and am currently working towards my next AWS certification. I have since become a Senior AWS Engineer, continue to learn, and love every minute of this developer journey!GitHub - https://github.com/EricL0wry
Deloitte
View- Website:
- deloitte.com
- Employees:
- 490451
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DeloitteCalifornia, United States -
Specialist SeniorDeloitte Sep 2022 - PresentWorldwide, OoSpecializing in Amazon Connect and AWS for the Deloitte GPS Digital Contact Centers practice -
Senior Aws EngineerVoicefoundry Dec 2021 - Sep 2022Tulsa, Ok, Us -
Aws EngineerVoicefoundry Jun 2020 - Dec 2021Tulsa, Ok, Us -
Manager, OperationsCognizant Oct 2019 - Jan 2020Teaneck, New Jersey, UsServed as the Network Voice tower technical and team lead supporting Pacific Life corporate voice technologies.• Designed and updated contact flow applications using AWS (Connect, DynamoDB, Lambda) and oversaw day-to-day administration in the Amazon Connect Contact Center.• Supervised on-site and remote voice team, ensuring quality delivery of daily operations.• Acted as primary escalation point and subject matter expert for voice tower. -
Sr. Unified Communications EngineerPacific Life Nov 2016 - Oct 2019Newport Beach, Ca, UsContributed to implementation, support and project initiatives for all corporate voice technologies. • Developed and maintained Avaya Contact Center applications using Java-based scripting language in proprietary IDE• Collaborated with peer engineers and project teams to successfully replace six core new enterprise voice platforms• Authored and updated library of design documents, technical processes, and user guides used company-wide• Ensured continued health of all voice related systems and infrastructure through regularly scheduled maintenance and patching. -
Telecommunications TechnicianDisneyland Resort Oct 2010 - Nov 2016Anaheim, UsImplemented and maintained voice systems infrastructure for the Disneyland Resort campus and all local peripheral Disney properties. • Designed and implemented IVR applications • Lead and participated in multiple large-scale projects • Processed and prioritized workflow while executing database changes using Nortel/Avaya command-line interfaceContract position through:• Strategic Products and Services: January 2013 – November 2016• Xerox Business Services, LLC: September 2012 – January 2013• Insight Global, Inc: October 2010 – September 2012 -
Lead Voice And Data TechnicianGalla Telecommunications Co. Jul 2005 - Oct 2010Lead Technician specializing in the installation, administration, and maintenance of the Nortel/Avaya line of products as well as the design and installation of structured voice and data cabling solutions.
Eric Lowry Skills
Eric Lowry Education Details
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LearningfuzeFull Stack Web Development -
California State University, Long BeachFilm And Electronic Arts -
California State University-San BernardinoGeneral Studies
Frequently Asked Questions about Eric Lowry
What company does Eric Lowry work for?
Eric Lowry works for Deloitte
What is Eric Lowry's role at the current company?
Eric Lowry's current role is Specialist Senior | 2x AWS Certified.
What is Eric Lowry's email address?
Eric Lowry's email address is er****@****dry.com
What schools did Eric Lowry attend?
Eric Lowry attended Learningfuze, California State University, Long Beach, California State University-San Bernardino.
What skills is Eric Lowry known for?
Eric Lowry has skills like Rest Api, Aws Cloudformation, Npm, Webpack, Aws Command Line Interface, Amazon Kinesis, Amazon Lex, Git, Amazon Web Services, Amazon Cloudfront, Calabrio One, Node.js.
Who are Eric Lowry's colleagues?
Eric Lowry's colleagues are Laluprasad Bandaru, Nicholas D'onofrio, Stephane Koloko, Andrea Hellstrand-Rodewig, Esther Ponciano, Tanju S., Dishank Jain.
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