Eric M. Email & Phone Number

Kirkland, Wa, Us

San Francisco, Ca, Us

Santa Clara, California, Us

Protects systems by defining access privileges, control structures, and resources. Recognizes problems by identifying abnormalities; reporting violations. Implements security improvements by assessing current situation; evaluating trends; anticipating requirements. Also, I double down as a program manager by organizing programs and activities in accordance with the mission and goals of the InfoSec team. Developing new programs to support the strategic direction of the security organization. Creating and managing long-term goals. Developing a budget and operating plan for the program.

Santa Clara, California, Us

- Analyzing day to day investigations from external researchers to internal employees regarding vulnerabilities and potential attack vectors.- Executing Incident Response to identify and involve important stakeholders to effectively mitigate and remediate incidents.- Performing and assisting in incident Post Mortems to identify root cause and lessons learned.- Subject matter expert with our DLP program and technical lead in investigating alerts, configuring policies and showcasing weekly/monthly data metrics with Digital Guardian, a DLP/Insider Threat tool.- Technical lead to NIST 800-88 rev.1 media sanitization standards.- Managing a team of 7 analysts through quarterly projects in an agile framework from conceptualization, implementation and maintenance phases- Program Manager lead on essential security posture growth projects starting from the conceptual stage to deployment (SIEM, DLP, EPM)- Presents weekly status reports and capacity metrics to the SOC manager and InfoSec Director regarding operational metrics and project roadmaps- Performing daily scrums for the SOC team

Santa Clara, California, Us

Santa Clara, California, Us

Seattle, Wa, Us

• Supported on technical issues involving Microsoft’s core business applications and operating systems• Executed technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security• Experience in Kaseya, a remote monitoring and access system with alerts/notifications, and responded to tickets accordingly• Experience in ConnectWise ticket management tool• Communicated with a multitude of clients form various business firms• Escalated service requests appropriately that required high-level engineer support• Executed workstation imaging and setup for a wide variety of business firms

Santa Clara, California, Us

• Responding to requests for Linux system administration support• Working on a KVM hypervisor to understand and test on prem infrastructure• Built, tested and deployed an isolated network • Built, tested and deployed pfSense, LDAP, and NFS servers• Built, tested and deployed Ansible playbooks• Mentored another intern in virtualization, Linux, and pfSense• Decommissioned/Surplus any legacy systems, services & their hardware

• Managed a team of 6 that was conducting research of the economic impact of manufacturing and maritime business in the local community• Researched and created a survey both online using “Typeforms” and on paper.• Journeyed out on fieldwork explaining our vision and to collect introductory data• Executed weekly meetings to update team and our employer• Analyzed data received using “Tableu” from survey given to firms• Compiled data in a report and then presented to employer

- Provide support for faculty, staff, and students with any technical issues. - Manage various types of technology and media equipment such as laptops and cameras. - Provides support over the phone and in person in the IT lab- Maintaining and managing printers and networks

Tacoma, Washington, Us

- Deploying computer to employees, imaging, and wiping drives.- Updated hardware, operating system, and software for all computers for employees of BCRA- Help desk duties as technical support for BCRA - Under mentor-ship for system administration, networking, and command line interface • Analyzing system logs and identifying potential issues with computer systems. • Applying operating system updates, patches, and configuration changes. • Installing and configuring new hardware and software. • Adding, removing, or updating user account information, resetting passwords, etc. • Answering technical queries and assisting users. • UX encryption testing for potential users • Responsibility for documenting the configuration of the system. • Troubleshooting any reported problems. • System performance tuning. • Ensuring that the network infrastructure is up and running. • Growing competencies in networking switches and managing vlans and trunks • Worked on enterprise deployment scripting with growing competencies in psexec, msiexec, and orca