Eric Levi Email & Phone Number

Toronto, ON, CA

Mississauga, Ontario, Canada

• Spearheaded a department launch at a new site (Richmond) by establishing network standard procedures and processes, providing safety and operations training, collaborating and advising management based on site needs.
• Co-Lead a department of 10+ members ensuring compliance of safety rules and regulations while exceeding performance goals by over 10% for a 6-month trailing period.
• Liaise between operations and management to ensure efficient cross-level communication and collaboration.
• Monitor team and individual performance, providing coaching and recommendations to ensure success on multiple levels.
• Analyze and respond to both expected and unexpected operational challenges by processing information, clarifying business goals and managing workforce to prioritize tasks ensuring customers and business needs are.
• Operate 5+ PIV’s (Powered Industrial Vehicles) on demand, while ensuring the fleet machines and drivers comply with MOL (Ministry of Labour) regulations.

Missisauga, Ontario, Canada

• Ensured team members were trained in a variety of safety procedures, including emergency preparedness, floor safety, ergonomics and reporting procedure in the case of safety incidents.
• Consulted with other members of the safety team regularly, providing updates and recommendations based on data, experiences and future trends to reduce incident rates.
• Helped the Mississauga site to reduce incident rates to network lows resulting in cross network site of the year recognition.
• Mentor new recruits during job-shadow sessions, ensuring swift but comfortable adaptation to the fast-paced environment of operations. Three (3) members mentored have gone into leadership roles as of date.

Brampton, Ontario, Canada

• Enhance customer experience through friendly service, offering product advice and recommendation based on customer need.
• Provide sales coverage on multiple product categories and services including rental equipment, flooring, lumber and wood-based supplies.
• Use POS systems to process customers orders through multiple formats (Online, In-person, pickup)
• Use inventory systems to ensure product availability through replenishment

Brampton, Ontario, Canada

• Received and sorted inbound supplies before redirecting them internally to fulfill individual department needs throughout the company.
• Inspected customer returns, processing refunds while addressing issues and customers need.
• Operate PIVs to organize and store product to ensure efficient usage of floor space.
• Created an inbound delivery log, continuously updating incoming shipments and product count before providing data to department head.

Mississauga, Canada

• Inspected and assisted in the installation of electrical systems and equipment in compliance with ESA (Electrical Safety Authority) regulation codes.
• Assisted certified electricians with supply management, installs and transportation needs to ensure customers were fulfilled in a timely manner.
• Assisted in emergency and restoration projects with contracts regularly exceeding 100,000 in labour, equipment, and supplies.
• Provided friendly service to retail and commercial customers through project updates, timelines and general advice.

Diploma, Electrical, Electronic And Communications Engineering Technology/Technician

- Electrical code and safety - Residential and commercial floor prints - Residential and commercial installation

High School Diploma, 9-12

Activities and Societies: Co-op/apprenticeship at Mircon electrical for the entirety of the 2018-2019 school year- Honor roll grades 9 -12