Eric Levi Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

•Spearheaded a department launch at a new site (Richmond) by establishing network standard procedures and processes, providing safety and operations training, collaborating and advising management based on site needs and challenges•Co-Lead a department of 10+ members ensuring compliance of safety rules and regulations while exceeding performance goals by over 10% for a 6-month trailing period.•Liaise between operations and management to ensure efficient cross-level communication and collaboration.•Monitor team and individual performance, providing coaching and recommendations to ensure success on multiple levels.•Analyze and respond to both expected and unexpected operational challenges by processing information, clarifying business goals and managing workforce to prioritize tasks ensuring customers and business needs are fulfilled. •Operate 5+ PIV’s (Powered Industrial Vehicles) on demand, while ensuring the fleet machines and drivers comply with MOL (Ministry of Labour) regulations.

Missisauga, Ontario, Canada

•Ensured team members were trained in a variety of safety procedures, including emergency preparedness, floor safety, ergonomics and reporting procedure in the case of safety incidents.•Consulted with other members of the safety team regularly, providing updates and recommendations based on data, experiences and future trends to reduce incident rates.•Helped the Mississauga site to reduce incident rates to network lows resulting in cross network site of the year recognition. •Mentor new recruits during job-shadow sessions, ensuring swift but comfortable adaptation to the fast-paced environment of operations. Three (3) members mentored have gone into leadership roles as of date.

Brampton, Ontario, Canada

•Enhance customer experience through friendly service, offering product advice and recommendation based on customer need.•Provide sales coverage on multiple product categories and services including rental equipment, flooring, lumber and wood-based supplies. •Use POS systems to process customers orders through multiple formats (Online, In-person, pickup)•Use inventory systems to ensure product availability through replenishment

Brampton, Ontario, Canada

•Received and sorted inbound supplies before redirecting them internally to fulfill individual department needs throughout the company. •Inspected customer returns, processing refunds while addressing issues and customers need. •Operate PIVs to organize and store product to ensure efficient usage of floor space.•Created an inbound delivery log, continuously updating incoming shipments and product count before providing data to department head.

Mississauga,Canada

•Inspected and assisted in the installation of electrical systems and equipment in compliance with ESA (Electrical Safety Authority) regulation codes.•Assisted certified electricians with supply management, installs and transportation needs to ensure customers were fulfilled in a timely manner.•Assisted in emergency and restoration projects with contracts regularly exceeding 100,000 in labour, equipment, and supplies.•Provided friendly service to retail and commercial customers through project updates, timelines and general advice.

Diploma, Electrical, Electronic And Communications Engineering Technology/Technician

- Electrical code and safety - Residential and commercial floor prints - Residential and commercial installation

High School Diploma, 9-12

Activities and Societies: Co-op/apprenticeship at Mircon electrical for the entirety of the 2018-2019 school year- Honor roll grades 9 -12