Eric Mongrain

Eric Mongrain Email and Phone Number

Retraité @ RONA
Eric Mongrain's Location
Greater Montreal Metropolitan Area, Canada, Canada
Eric Mongrain's Contact Details

Eric Mongrain personal email

n/a

Eric Mongrain phone numbers

About Eric Mongrain

Improve service delivery capabilities with self-service, automation, and service governanceI am a bilingual, motivated IT leader driven to improve business value within the end user service delivery domain. A team player with excellent interpersonal, communication, and prioritization abilities experienced at managing IT services and teams. I am able to leverage strong analytical skills, deep knowledge of IT systems, and industry frameworks, such as ITIL, to improve support processes based on best practices.

Eric Mongrain's Current Company Details
RONA

Rona

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Retraité
Eric Mongrain Work Experience Details
  • Rona
    Retraité
    Rona Aug 2023 - Present
    Boucherville, Québec, Ca
    View
  • Rona
    Chef De Service Gia Chez Rona
    Rona Feb 2023 - Present
    Boucherville, Québec, Ca
    View
  • Lowe'S Canada
    Manager Iam
    Lowe'S Canada Oct 2019 - Present
    Boucherville, Québec, Ca
    View
  • Cn
    Support Services Manager
    Cn Mar 2013 - Oct 2018
  • Cn
    Manager Of Access Mangement
    Cn Mar 2010 - Mar 2013
  • Cn
    Service Desk Manager
    Cn Oct 2005 - Mar 2010
  • Eds
    Hd Team Lead
    Eds 1996 - 2005
  • Cn
    Service Desk Analyst
    Cn Apr 1992 - Dec 1995
    Montreal, Qc, Ca
    View

Eric Mongrain Skills

Itil It Management Integration It Service Management It Strategy It Operations Business Process Project Management Disaster Recovery Business Process Improvement Security Cloud Computing Governance Enterprise Architecture Access Management Best Practices Identity And Access Governance

Eric Mongrain Education Details

  • Mcgill University
    Mcgill University
    Edc (Executive Developement Course)
  • Concordia University
    Concordia University
    Bcom

Frequently Asked Questions about Eric Mongrain

What company does Eric Mongrain work for?

Eric Mongrain works for Rona

What is Eric Mongrain's role at the current company?

Eric Mongrain's current role is Retraité.

What is Eric Mongrain's email address?

Eric Mongrain's email address is eric.mongrain@cn.ca

What is Eric Mongrain's direct phone number?

Eric Mongrain's direct phone number is +151439*****

What schools did Eric Mongrain attend?

Eric Mongrain attended Mcgill University, Concordia University.

What skills is Eric Mongrain known for?

Eric Mongrain has skills like Itil, It Management, Integration, It Service Management, It Strategy, It Operations, Business Process, Project Management, Disaster Recovery, Business Process Improvement, Security, Cloud Computing.

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