Eric Mooij Email & Phone Number

Wellington & Wairarapa, New Zealand

Executive account lead for the NZ Defence sector, around tactical and operational workflow automation solutions, including the design and Implementation of IT Service Management, Enterprise Service Management, Governance Risk and Compliance, and Information Risk Management technology solutions through the strategic advice, solution design, solution.

Wellington & Wairarapa, New Zealand

Founding Director of Task MonkeysCame together with Scott Lancaster, Peter Cooper and Shane Gibbs to bring into the world a great way to easily trade a task with cash.I designed the workflow to be as simple to use as possible, by limiting the effort on users to a minimum.* Workflow designer* Business leaderTask Monkeys was an online community networking.

Wellington & Wairarapa, New Zealand

Lead a 24x7 Customer Service team, supporting time-critical clients from all over the world, including Australia, Asia, Europe and the UKDesign and Document IT Service Management Procedures for Incident Management, Problem Management, Change Management, and Knowledge Management.Project Manage the design, setup, document and implementation of Service.

Wellington & Wairarapa, New Zealand

Reporting to the CEO, responsible for establishing an IT strategic plan and business transformation road-map to meet key organisational objectives.* Investigations & Auditing* Interviewing* Research* PresentationsPresented a market focused strategic plan to the MetService Executive team

Wellington & Wairarapa, New Zealand

Operations DirectorDIYFather NZ was an online interactive forum for dads that offers practical information about parenting from a male perspective. * Project Management* Performance Reports* Web Site Management www.diyfather,com * Author (Blog and Published Books)* TV Interviews - Campbell Live, Close Up, Good Morning, Morning TV Melbourne* Radio.

Wellington & Wairarapa, New Zealand

Project Manage the refurbishment program for Housing NZ, via Fulton HoganAssigned 100 state houses to re-decorate over a period of 3 months, included:* Stripping old wallpaper, plastering and painting* Complete redecoration of bathrooms* Additional Power-points* Window Security * Other minor repairsCoordinated multiple decorating, building, plumbing and.

Wellington & Wairarapa, New Zealand

Developed and Implemented the IRD Internal IT Service Desk, department.Recruited the IT Service Desk team members.Setup the procedures and processes for the Service Desk.A Project Member to transition 54 internal IT Help Desk functions into the new IT Service Desk teamDesigned, developed and delivered the training to the Service Desk, IT support teams and.

Wellington & Wairarapa, New Zealand

Team Manager of First Level Technical Service Desk for Datacom Services and for Datacom Systems Designed and implemented the Knowledge-base for both Datacom Systems and Datacom Services first level services.Improved procedures and templates to improve the operational readiness of the Service Desk of a new client and or service.Successfully managed.