Eric Mullins Email & Phone Number

Mason, Ohio, United States

Cincinnati Area, Ky

Mason, Ohio

 Demonstrated agility by utilizing Excel expertise while onboarding new processes and complex data management tools Interacted with global P&G partners to obtain necessary data for semiannual forecasts Participated in regional review teleconferences, supplying feedback as needed Assisted in presenting data to global marketing executives

 Administered Scrumworks Pro application and provided first line support for 700 users Created ad hoc management reports based on data from various sources and presented them in web based, spreadsheet and PowerPoint format Developed a lessons learned application with database backend  Enhanced, updated & debugged process & project internal web sites Performed backup SharePoint Site Administrator duties Created prototype metrics dashboard for Metrics Refresh Initiative Interviewed senior executives for metrics requirements Mentored Project Managers on Waterfall and Agile development processes Led Process & Tools Training for Project teams Facilitated Risk Management & Tailoring sessions for Project teams Facilitated Lessons Learned, Post Mortems, & Retrospectives for Project teams Monitored project teams for process compliance via Quality reviews Performed Concept and Project estimation using Function Point Counting techniques

 Led testing as Test Lead for multiple web based applications Led off shore effort for four projects concurrently and remained subject matter expert Testing Point of Contact for major infrastructure releases for four years Developed spread sheet applications to track all defects on a daily basis for major infrastructure releases including creating automated graphs Developed front end interface for searching problem defect database Contributed to the customization of open source testing tool Presented metrics overview to senior management Developed readiness checklist application for release and development management Reviewed product Requirements for testability and completeness  Created test strategies, test plans & test scripts Executed manual and automated tests and reported results

 Created and executed detailed integration and system tests to ensure customer satisfaction Performed environment testing to ensure application compatibility across several operating systems and internet browsers Identified defects and verified fixes, allowing projects to meet both quality and schedule goals

 Designed and implemented test plans, reported problems and verified their resolution Implemented a system of test case management that established a standardized methodology used by QA Leads, contractors and other staff to improve quality of projects Created a method by which test results could be viewed by Program and Project Managers, QA Leads and other staff Designed a form-based web page that enabled team members to post reports Tested new and existing code daily to ensure increased quality of the product Created scripts that automated and monitored the running of tests, which resulted in increased efficiency

 Translated given load requirements to feasible application on available test equipment Combined and adapted test equipment in new ways to minimize the necessity of outsourcing tests Wrote procedures and directed Lab Technicians on the set up and execution of tests Designed and directed emergency testing such that high quality results were delivered in the best possible time Assisted laboratory technicians with troubleshooting and problem solving Redesigned laboratory processes to utilize new computer capabilities, which resulted in more accurate and consistent reporting of test data  Guided team members in the use and application of computer software, which allowed them to be more productive and efficient Trained and oriented new engineering personnel ensuring smooth transitions