Eric Muma Email & Phone Number

Colorado Springs, CO, US

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

• Looking to provide IT infrastructure and cybersecurity services and support for small to medium-sized local businesses.

Colorado Springs, Colorado, United States

• Instructs and mentors students enrolled in the Computer User Support Specialist program which includes courses on the ITIL4 Foundation, CompTIA A+, CompTIA Network+, and CompTIA Security+ certifications.
• Provides mentorship for students pursuing Cisco CCNA certification in addition to the certifications in the Computer User Support Specialist program.

• Implemented and managed Nike’s NetBrain network mapping/automation/SNMP system for a global network with nearly 6,000 networking devices.
• Provided training and demos on the NetBrain system for other members of the Global Network Engineering team.
• Successfully migrated the NetBrain system to the cloud and developed several automations to detect issues and reduce troubleshooting time.

Sacramento, California Area

• Instructs military personnel in the Nodal Network Systems Operator/Maintainer (25N) Military Occupational Specialty (MOS) course for the U.S. Army Signal Corps.
• Topics taught include: TCP/IP, routing and switching, Cisco CUCM/VoIP, COMSEC/cryptography, PBX, and network security.
• Unit subject matter expert for multiple advanced IT and telecommunications concepts.

Colorado Springs, Colorado

• Contract role with the city of Colorado Springs. Managed the operations and maintenance of the city's network infrastructure, to include firewalls, routing, switching, wireless, and VOIP, while the regular network team.
• Technologies worked with include: Cisco 3650 and 3850 series switches, Cisco 4500 and 6500 seriesswitches, Cisco Nexus 5k and 9k switches, Cisco 1900 and 4300 series routers, Cisco ASA firewalls,Cisco ISE (TACACS and.
• Use of ITSM standards for change management and documentation.

San Francisco Bay Area

• Administers, monitors, and maintains the corporate network, servers, and Active Directory;responsible for network/data availability, user access control, information and network security,disaster recovery, software.
• Regularly plans, designs and implements both minor and major network changes to improveavailability of data and network resources, increasing the efficiency of company-wide businessprocesses in a fast-paced.
• Sets budgets for major IT projects and is involved in procurements from beginning to end.
• Researches emerging technology; always on the lookout for ways technology can further improvebusiness processes.
• Manages the various Apple mobile devices used in production and inventory management throughApple MDM and OSX server.
• Multitasks between multiple roles: network administrator, systems administrator, network engineer,and help desk support.

Richmond, California

• Steady-state operations:
• Administers and maintains data, voice, and wireless networks in a Cisco and Apple environment.
• Troubleshoots, configures, and performs equipment upgrades for all network equipment.
• Provides end user desktop and mobile device support.
• Keeps all network documentation up to date.
• Field operations:

Sacramento, California Area

• Designed, installed, and maintained two-way radio networks and ancillary telecommunicationssystems for public safety and corporate clients. Designs included RF coverage maps and schematics.
• Supervised the installation of telecommunications systems and trained junior technicians andinstallers in proper installation and maintenance procedures.
• Applied diverse experience to successfully manage multiple equipment modernization projects forvarious public and private clients.

Washington D.C. Metro Area

• Led teams in the installation, operation, and maintenance of multichannel VHF radio systems and networks, satellite communications terminals, multiplexers, data and VoIP networking equipment and video teleconference.
• Combined expertise in radio/satellite communications and data networking to help shape the agency’s Everything Over IP (EOIP) integration project.
• High operations tempo; deployed on 70 missions, including 24 overseas missions, for a total of 914 days in a high pressure, no-fail environment.
• Hand selected to travel as a subject matter expert on many high visibility missions.

Fort Carson, Colorado

• Responsible for planning brigade-sized IP and phone switched networks for future missions. Control networks by monitoring performance statistics and providing advanced troubleshooting expertise while on mission..
• Hand selected for this position by the unit commander.
• Served as the primary network controller for a month long field exercise providing services for over 3,000 subscribers and covering over 130,000 acres of rugged terrain.

Fort Carson, Colorado

• Supervised teams of technicians in the installation, operation, and maintenance of the U.S. Army's Multiple Subscriber Equipment (MSE), providing digital voice and data communications. Charged with the training.
• Led a team of six technicians on a twelve-month overseas combat deployment and multiple field exercises.
• Diagnosed issues with upgrades made to the equipment used by the entire U.S. Army III Corps while deployed to Iraq; devised solutions that positively affected tens of thousands of high priority subscribers.