Support Manager
Current
Oct 2022 - Present
AeroLeads people directory · profile
Eric Mutch Email & Phone Number
A Customer Focused Global Manager
at
Jolt
1 work email found
@sbcglobal.net
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Eric Mutch? Overview
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Quick answer
Eric Mutch is listed as A Customer Focused Global Manager at Jolt, based in Provo, Utah, United States. AeroLeads shows a work email signal at sbcglobal.net and a matched LinkedIn profile for Eric Mutch.
Eric Mutch previously worked as Support Manager at Jolt and Support Manager at Purestorage. Eric Mutch holds Master Of Business Administration - Mba, Information Technology from Western Governors University.
Company email context
Email format at Jolt
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{first}{last}@sbcglobal.net
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AeroLeads found 1 current-domain work email signal for Eric Mutch. Compare company email patterns before reaching out.
Profile bio
About Eric Mutch
A Customer Focused Global Manager with extensive experience in the senior management of both Start-up and large-scale operations which include technical support, customer service, network administration, training & development, quality assurance. Full profit/loss responsibility for over $7 million in annual revenue with over 120 employees. Involved in the implementation and scale-out of multiple sites including international (EMEA) in a start-up which required many many hats to wear.I love the start-up environment. I love meaningful work. I am proud of where I have been and excited about where I am going.SpecialtiesCTT, Certified Technical TrainerComptia Certified Project ManagerMTA: Microsoft Certified Networking FundamentalsA+: Certified Remote SupportAdjunct Instructor, College LevelStrategic PlanningTechnical Support/Customer Service ManagementQuality Assurance/Process Improvement
Listed skills include Nas, Netapp, Storage, San, and 43 others.
Current workplace
Eric Mutch's current company
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6 roles
Eric Mutch work experience
A career timeline built from the work history available for this profile.
Support Manager
- Scouted and resolved an office location in both Lehi Utah and Dublin Ireland, negotiated the lease and oversaw build out. Acted as Facilities, Recruitment and HR during startup phase for support. Provided site.
- Startup environment. Took part in building the company from less than 50 customers to many thousands, IPO, through first billion in revenue and 4 billion in value.
- Worked with contacts at the Irish development agency, EMEA Recruitment firms, and financial institutions
- Hired initial team of foundation support agents for both locations. Maintained healthy attrition over two years in Lehi and three years in Dublin (to date).
- Acted as Support manager for the initial teams while building management structure
- Responsible for Financials, Attrition, Metrics that Matter, Floor moral, Client Relations, QBR Reporting and Daily Operations.
Jun 2015 - Mar 2019
Manager
Mar 2013 - Mar 2019
Senior Technical Operations Manager
Responsible for Global Level 1 Technical Support, DIspatch and Customer Service for High Tech/Enterprise Clients. Manage 2 Operations Managers, 10 Technical Support Managers, and over 100+ Technical Support and customer support representatives
Jan 2008 - Mar 2013
Owner Operator
Quaternum Llc
All aspects of Business. I ran simultaneously, two locations and one c-store. I developed a unique production method. During the 2002 Olympics. We were rated best in Utah on the AOL site and held that honor for several years.
Sep 2001 - Sep 2007
Technical Trainer
Convergys/Microsoft/Provo College
Originally for Microsoft on the windows 2000, Millenium, and 9x projects. Then as Adjunct faculty for Provo College.I hold the CTT+ certification from Comptia. Also the A+, Netapp 1st level and MCSE industry certifications.
Jan 2000 - Nov 2002
2 education records
Eric Mutch education
Master Of Business Administration - Mba, Information Technology
Bachelor Of Science (Bs), It Management, Senior
Western Govenors University
FAQ
Frequently asked questions about Eric Mutch
Quick answers generated from the profile data available on this page.
What company does Eric Mutch work for?
Eric Mutch works for Jolt.
What is Eric Mutch's role at Jolt?
Eric Mutch is listed as A Customer Focused Global Manager at Jolt.
What is Eric Mutch's email address?
AeroLeads has found 1 work email signal at @sbcglobal.net for Eric Mutch at Jolt.
Where is Eric Mutch based?
Eric Mutch is based in Provo, Utah, United States while working with Jolt.
What companies has Eric Mutch worked for?
Eric Mutch has worked for Jolt, Purestorage, Pure Storage, Netapp, and Quaternum Llc.
How can I contact Eric Mutch?
You can use AeroLeads to view verified contact signals for Eric Mutch at Jolt, including work email, phone, and LinkedIn data when available.
What schools did Eric Mutch attend?
Eric Mutch holds Master Of Business Administration - Mba, Information Technology from Western Governors University.
What skills is Eric Mutch known for?
Eric Mutch is listed with skills including Nas, Netapp, Storage, San, Operating Systems, Data Center, Virtualization, and Tcp/Ip.
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