Eric Nadeau

Eric Nadeau Email and Phone Number

IT Technical Advisor Specialist, Infrastructure and Evolution @ Intact
Longueuil, QC, CA
Eric Nadeau's Location
Longueuil, Quebec, Canada, Canada
Eric Nadeau's Contact Details

Eric Nadeau personal email

n/a

Eric Nadeau phone numbers

About Eric Nadeau

Have acquired a vast experience and expertise in telephony, information technology and networks. With over twelve years working with Avaya products including ten years in the Call center outsourcing industry, providing a full understanding of business and client’s requirements. Experience in planification and implementation of all kinds of systems in an IT/IS infrastructure.Specialties: IP Telephony and phone systems design, installation, analysis and support. IT/IS Infrastructure Administration and Management. Planification and Implementation of voice/data infrastructure. Project Management. Phone dialers Installation and Management. Systems Training.

Eric Nadeau's Current Company Details
Intact

Intact

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IT Technical Advisor Specialist, Infrastructure and Evolution
Longueuil, QC, CA
Website:
intactfc.com
Employees:
19775
Eric Nadeau Work Experience Details
  • Intact
    It Technical Advisor Specialist, Infrastructure And Evolution
    Intact
    Longueuil, Qc, Ca
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  • Intact
    It Technical Advisor Specialist, Infrastructure & Evolution
    Intact Mar 2015 - Present
    Montreal, Quebec, Canada
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  • Mts Allstream
    Avaya Application Specialist: Acss: Cm/Cmm/Aam/Sm/Smgr/Sbce/Ccelite
    Mts Allstream Oct 2011 - Mar 2015
    Montreal, Canada Area
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  • Bell
    Consultant Pre-Sales Engineering - Voice
    Bell Aug 2011 - Oct 2011
    Montreal, Canada Area
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  • Connex See Services Inc.
    Avaya Systems Specialist
    Connex See Services Inc. Feb 2008 - Aug 2011
    Avaya Systems - Configuration, installation, implementation, design and support.• MAC’s : Administration, analysis and programming of the different components according to client’s needs.• Remote Diagnostics : Tier 2 technical support of all the different components of the phone systems including PBXs, voicemails, reporting and CTI applications.
  • Cygnal Technologies
    Senior Technician Analyst
    Cygnal Technologies Mar 2007 - Feb 2008
    Remote Diagnostics and Move/Add/Changes : Tier 2 technical support of all the different components of Avaya phone systems including PBXs, voicemails, reporting and CTI applications.
  • Teleperformance Canada
    Senior Systems Manager - Infrastructure
    Teleperformance Canada Jul 2005 - Dec 2006
    Administration & Management of the Network Infrastructure connecting four contact centers with over 1600 stations and a data center.Administration & Management of the IT/IS Technical Support Group which included up to fourteen individuals in five different sites (senior systems administrators, network administrators and technicians).Installation, configuration, administration and management of all the phone systems, dialers and all telecommunication links data and voice.Project Management – Planning, organizing, designing and implementing *voice & data*
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  • Teleperformance Canada
    Telecom Manager
    Teleperformance Canada Oct 2003 - Jul 2005
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  • Sodema
    Telecom Analyst
    Sodema Jun 2002 - Oct 2003
  • Sodema
    Team Leader Technical Support
    Sodema May 2000 - Jul 2003
  • Sodema
    It Technician
    Sodema Jan 1997 - May 2000

Eric Nadeau Skills

Avaya Voip Telephony Telecommunications Call Center Unified Communications Pbx Ip Call Centers Disaster Recovery Contact Centers Solution Selling Technical Support Data Center Cti Network Administration Sip Wan Lan Wan Ivr Avaya Technologies Avaya Products

Eric Nadeau Education Details

Frequently Asked Questions about Eric Nadeau

What company does Eric Nadeau work for?

Eric Nadeau works for Intact

What is Eric Nadeau's role at the current company?

Eric Nadeau's current role is IT Technical Advisor Specialist, Infrastructure and Evolution.

What is Eric Nadeau's email address?

Eric Nadeau's email address is er****@****act.net

What is Eric Nadeau's direct phone number?

Eric Nadeau's direct phone number is +151480*****

What schools did Eric Nadeau attend?

Eric Nadeau attended Dawson College, College Cdi.

What skills is Eric Nadeau known for?

Eric Nadeau has skills like Avaya, Voip, Telephony, Telecommunications, Call Center, Unified Communications, Pbx, Ip, Call Centers, Disaster Recovery, Contact Centers, Solution Selling.

Who are Eric Nadeau's colleagues?

Eric Nadeau's colleagues are Flavia Da Silva, Caroline Doyon, Fred Schied, Taimoor Zia, Moeed Ahmed, Jennifer L Tougas, Fcip, Crm, Alexandre St-Laurent.

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