Eric Nguyen Email & Phone Number

Plano, Texas, United States

Plano, Texas, United States

Generated over $10 million in total premium for renewal and new businesses. Review and analyze new business, renewals and endorsement requests.Obtain additional information as needed to determine acceptability based on underwriting guidelines and sound judgment.Establish and maintain positive, professional relationships with producers.Utilize effective sales and negotiation skills to obtain and retain accounts on the most profitable terms available.Work closely with other internal departments such as loss control, claims, premium audit and accounting to meet client service goals and increase knowledge on accounts.Follow TMM and department of insurance guidelines to ensure profitability and legality of book of business.Solicits renewal information, prepare draft quotes and process new business, renewals, endorsements and cancellationsAutomatically process non-money endorsements based on select criteria developed by the Corporate Underwriting.Assist with conditional notices, endorsement information, state filings and, cancellation and non-renewal notices.Assists on premium accounting problems or issues.Provide support to other underwriting units both locally or nationally as directed.Perform a quality control audit on select policies to ensure consistency and regulatory compliance.Initiate communication with agents and brokers over the phone, in writing, via email and any other sources to collect essential underwriting information.Properly document the underwriting file to meet all compliance requirements.Create additional file and policy documentation either through Word/Excel, etc.Answer brokers, Account Executive Officers and marketing’s requests for status of accounts.Maintain both manual and automated logs for internal reporting and compliance requirements as directed by the Team Leader.Interface with members of the team on a daily basis.

Addison, Texas

Underwriter Associate in the Construction Casualty Division in the Addison Office.Obtained Construction Risk and Insurance Specialist (CRIS) Designation through IRMIResponsible for evaluating exposures/controls, evaluating loss history, assessing financial condition, for the most complex business accounts including multi-national/local, package, portfolio or specialty policies, Workers compensation, General Liability, Auto, Umbrella, and Environmental/Pollution Policies.Worked on multiple lines of business with variances requiring customized analysis using multiple tools and references.Established, developed, and maintained broker and agent relationships with highest level of customer service to support agents and brokers goals and objectivesCollaborated with underwriters in the areas of procedures, proposal/binder creation, policy endorsements and policy content.Partnered with assigned underwriters and participates in the broker/customer interactions as appropriate.Reviewed, appraised and recommend submissions for acceptance or declination within established risk appetite based on underwriting guidelines.Evaluated and summarized exposures and controls both at the account level and at the Line of Business level.Evaluated loss potential due to catastrophe, severity, and/or frequency.Utilized accumulated account analysis to provide Underwriter with data required for pricing decisions.Assisted Underwriters on managing Cell Tower Program Portfolio which is $6.4 million in Gross Written Premium. Worked on Strategic and Operational projects in Guidewire and DocuSign facilitation & integration into the business unitBecame a Subject Matter Expert by conducting software testing, providing guidance, training, to ensure execution and delivery of the software launch to the business unit from initial stages to post implementation

Southlake, Texas

Worked under the supervision of Lloyd's South Central Regional Director to provide necessary support to the London-based managing agents whose syndicates write insurance and reinsurance in the USTasks and assignments include the market development effort in the regions of TX/LA/OK/AR.Conducted research and analysis on Lloyd's Syndicates based on business class and underwriting data

Mesquite, Texas

Worked part-time as an Optometric TechnicianPerformed a variety of tasks to assist the Optometrist in eye examinations and corrective procedure. Recorded patient medical histories and helped prepare the patient for the vision examination.Assisted Optometrist with tests to help ensure the accurate diagnosis and treatment of a diseased eye.Verified patient's vision insurances and submitted claims to the insurance.Provided customer service to patients, thoroughly explaining insurance co-pay, coverage, and addressed concerns.

Plano, Texas

Performed and assisted with rent-roll auditing under the supervision of the Director of Residential Support. Performed research and analysis projects for the company that focused on company and departmental goals. Gained exposure to real estate industry through job shadowing with company's property managers. Assisted Residential Director and Senior Residential Support Specialist in managing over 300 properties in California. Managed and coordinated vendor specific work-orders for properties under the guidance of supervisors. Interacted with tenants, and ensuring that all needs and concerns are met. Insured that each property has adequate amount of insurance coverage for the property.