• Built rapport with regular tradies and provided excellent customer service to builders/DIY customers• Arranged special orders, purchase orders and quotes for building companies and bulk orders for site projects• Managed and organised delivery• Communicated with project managers to set out bulk order timelines for smooth and efficient project phases• Organised monthly barbeques and Bunnings merchandise for Powerpass Tradies to build stronger connection with tradies

• Developed an animated pitch that increased board engagement by 90%, turning complex strategies into user-focused visual narratives for faster approval.• Conducted stakeholder research and gathered feedback to align animations with organisational goals,achieving 35% higher client satisfaction.• Conducted daily workshops and developed storyboards befitting client's strategy proposition• Enhanced accessibility across digital platforms, broadening content reach by 35%, and refined visuals to meet multi-stakeholder brand standards.• Assisted animation team to develop realistic AI voiceover and animated pitch for client to present to Red Cross Lifeblood CEO and Executive board

• Spearheaded a user-centric UX/UI website redesign, boosting user engagement from 40% to 65% and satisfaction from 70% to 90% by optimising user flows• Led end-to-end design workshops that expedited development by 40%, ensuring responsive designs aligned with user needs and brand goals• Established brand guidelines to enhance consistency across digital assets, streamlining the design andimplementation process.• Performed usability testing, competitor analysis, heuristic evaluation, stakeholder interviews, persona creation, wireframes and hi-fidelity prototypes

• Responsible for design documentation (2D and 3D), graphic visualisations and materials in the Exhibition/Retail industry from concept to exhibition/store-ready.• Managed 15+ retail and exhibition fit-outs, achieving a 95% on-time delivery rate and enhancing clientsatisfaction by 30% through effective client communication and visualisation presentations.• Presented data-driven concepts to clients, which improved approval rates by 50% and aligned withbranding objectives to enhance user interaction.• Conducting research-backed graphic visualisations and design concepts, leading to enhanced marketdifferentiation and strategic alignment in competitive market.• Liaised with local suppliers and worked on projects with short turnarounds.• Project-managed construction and de-construction of stands and arranged logistics.

• Participated in council meetings under supervising Architect• Developed drawings in accordance to BCA/NCC regulations that met required council standards• Assisted in producing DA documentation from preliminary to issue stage• Arranged required documentation such as CC, PCA and OC before beginning work