Eric Normand Email and Phone Number
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Eric Normand personal email
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My career path has led me to get management responsabilities in many IT areas, in engineering or operation, which brings me a good sight of what is expected from IT teams by the business and how to fullfil it. I'm particularly interested in building an efficient organisation within a complex environment, keeping always in mind which are from my point of view the two golden rules :- meet business expectations, - human is the richness of the company.
Carrefour
View- Website:
- carrefour.fr
- Employees:
- 87278
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Senior Project Leader On Cora And Match Stores Acquisition ProgramCarrefourBagneux, Fr
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Senior Project Leader On Cora & Match Stores Acquisition ProgramCarrefour Dec 2023 - PresentMassy, Île-De-France, FrLeading the stream dedicated on all technical services : Network, Infrastructure, Workspace, Devices & Cybersecurity
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Head Of Technical Services OperationCarrefour Mar 2021 - Dec 2023Massy, Île-De-France, FrManagement of Operations for all IT commodities : Infrastructure, Network, Workspace, Devices and Security IT services including the proximity & VIP support on premise
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Director Of Integration Lifecycle Management ProgramCarrefour Nov 2019 - Feb 2021Massy, Île-De-France, FrDeploy a new model of Software Integration with CI/CD chains for all IT Carrefour IT departments based on implementation of dedicated team per Business line.Leading the program with IBM Partnership
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Head Of Digital OperationCarrefour Jan 2019 - Oct 2019Massy, Île-De-France, FrIn Charge of On-line Services Operation of Carrefour France, one of the biggest french retail compagnies, dedicated on Functionnal activities
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Director Of Orange Private CloudOrange Aug 2016 - Dec 2018Issy-Les-Moulineaux, Île-De-France, FrI'm in charge of the new Orange France Private Cloud. The aim at this intense project is to provide a disruptive cloud plate-forme eitheir in his architecture, the way to build it and the way to use it. -
Orange Cloud For Business CioOrange Business Services Jul 2013 - Jul 2016Paris, FrOrange Cloud for Business is an OBS affiliate dedicating to provide private or public cloud offers for enterprises. My duties were to build from scratch and operate a complete IT system, connected with OBS one, supporting OCB business chain, provisioning cloud environments and data analysis. We introduced agile methodology in order to provide quickly features to users and also to deal with a complex environment. I was Leading multicultural teams (France, India & Egypt). -
Head Of International Messaging Customer OperationsOrange Business Services Oct 2010 - Jun 2013Paris, Fr- Responsible of Service Continuity and Quality of Support for OBS messaging & collaborative solutions customers with “follow the sun” model- Management of high skilled international experts (Cairo, Rio, Sydney) for platform maintenance (change, incident & capacity management)- Build and manage an expert community for performing transversal projects- Handle Customers relationships with Business Units.
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Director Of Industrial StrategyFrance Telecom Jul 2007 - Sep 2010Issy-Les-Moulineaux, Île-De-France, Fr- In charge of the sourcing strategy for the Billing entity - Management of pan-european transversal streams to improved and transformed the Billing organization (France, UK, Spain, Poland)- PMO for IS group of the Suppliers Activity Management processus (continuous improvement, SSII relationships)- Monitor the Billing entity budget (47,5 M€)
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Project Director For Broadband Domain (Billing & Mediation)France Telecom Jul 2004 - Jun 2007Issy-Les-Moulineaux, Île-De-France, Fr- Head of a team of 40 members. Annual Budget of 19 M€- Responsible of projects from the High Level Design to Operation with the integration of developments from the prime contractor (external or internal)
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Head Of Bss (Billing Support System) ServiceFrance Telecom Oct 2002 - Jun 2004Issy-Les-Moulineaux, Île-De-France, FrWanadoo is a former subsidiary of FT Group and 1st Internet provider in France- Management of Studies and Projects for IS Billing of Wanadoo- Head of a team of 30 members- Launch of first french offer of VOIP
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Head Of Information SystemWanadoo Service Pro Nov 2000 - Sep 2002Wanadoo Service Pro was an Internet Start up for SMB market - Subsidiary of Wanadoo- In charge of building the IS of Wanadoo Service Pro- In charge of the TeleCommerce Platform (Online BtoC for SMB firms)- Set up partnerships with Internet firm in order to build an ASP offer
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From It Specialist To Project ManagerIbm Global Business Services Sep 1995 - Oct 2000Armonk, New York, Ny, Us- Project Manager of Fix price project for Internet & Videotext applications for FTMS (Mobile operator, subsidiary of France Telecom Group)- TMA for the application managing Customer Contract of Cegetel- Design & Development at HEINEKEN for the Marketing Datawarehouse- PMU : Design and development for the application managing bets for horse racings (1000 Men Months, 90 people)
Eric Normand Skills
Eric Normand Education Details
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Ecole Nationale Supérieure Des Ingénieurs Electriciens De GrenobleSpecialized In Signal Processing -
Management School At Orange Group
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Math Sup/Spé Hoche (Versailles)
Frequently Asked Questions about Eric Normand
What company does Eric Normand work for?
Eric Normand works for Carrefour
What is Eric Normand's role at the current company?
Eric Normand's current role is Senior Project Leader on Cora and Match Stores Acquisition Program.
What is Eric Normand's email address?
Eric Normand's email address is er****@****oup.com
What is Eric Normand's direct phone number?
Eric Normand's direct phone number is +44.738.120.*****
What schools did Eric Normand attend?
Eric Normand attended Ecole Nationale Supérieure Des Ingénieurs Electriciens De Grenoble, Management School At Orange Group, Math Sup/spé Hoche (Versailles).
What are some of Eric Normand's interests?
Eric Normand has interest in Politics, Science And Technology, Education, Environment.
What skills is Eric Normand known for?
Eric Normand has skills like Team Management, Managerial Finance, Project Management, Pmo, Telco, Outsourcing, Mobile Devices, Telecommunications, Integration, Program Management, Architecture, Business Transformation.
Who are Eric Normand's colleagues?
Eric Normand's colleagues are Jean Philippe Mendes, Wellington Bernard, 胡嘉桥, Julie Esson, Iriel Sanz, Christian Ramanambitana, Sheikah Mosabbah Alkindi.
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