Eric Schreiber Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Snappy makes it easy to give co-workers and customers the perfect gift - every time. As GM, I own the P&L for our self-service business. I built the first versions of self-service acquisition, retention, and monetization from the ground up. Now, I’m empowering teams across Snappy to delight customers at scale and bring the best of product-led growth to all our customers.Early wins:- 2x increase in activated customers at Snappy (overall) by adding product-led growth to our sales-led growth, including foundational contributions to strategy, pricing, org structure, customer analytics and insights, marketing, and product- 15x improvement in website visitor to self-service sign-up, unlocking profitable acquisition - 10% growth in revenue per self-service sign-up by building and managing the first end-to-end lifecycle automation and experimentation engine, including the CRM, insights, and data to power it

New York, Ny, Us

Building self-service at Snappy so small businesses can send gifts and smiles too. We’ve since doubled down on the initial success and offer self-service to all users who want it!I drove the growth strategies, business strategies, and go-to-market as the business unit owner, team lead, and P&L owner. I was responsible for the big picture: cross-functional team leadership, product requirements, and commercial vision, and dove into execution where helpful across all functions: customer success, digital marketing, business development, hiring, analytics, and reporting.Wins included:-Scaled self-service product from $0 to $500K in pre-payments within four weeks of joining the company-Redefined product requirements and go-to-market and service strategy for greater self-service and to improve customer satisfaction -Automated lead management processes and nurture emails for ~50% of Snappy's inbound leads, driving >40% sign-up rates for SMB leads-Achieved 25% sign-up to send gift activation rates by building self-serve resources with high engagement rates and new sales-assisted motions

San Francisco, California, Us

ODF8 Fellowship for founders on entrepreneurship and building start-ups. I led research on Business-to-Business (B2B) opportunities and further developed skills in product management, product marketing and developing growth strategies, business development, and go-to-market, while learning from, teaching, coaching, and collaborating with amazing peers.

Built a business-to-business (B2B) Software as a Service (SaaS) tool for therapists: the easiest compliant way clients to do custom therapy homework. Led marketing strategy, business development, strategic planning, team management, product management, marketing, entrepreneurship, and customer research. Achieved 95%+ retention with initial customer cohort and endorsements from industry leaders and therapists from top institutions, including the Stanford University School of Medicine.

New York, Ny, Us

▪ Reactivated more than 5K churned users worth more than $500K in projected revenue. Led first-ever win-back effort across marketing, operations, analytics, and product▪ Grew consumer conversion (post-sign-up) by ~20%. Co-managed cross-functional product research, marketing strategy, experimentation, and analytics for improving sign-up to order conversion rates.

New York, Ny, Us

Capsule is a healthcare technology business rebuilding the pharmacy from the inside out, with an emotionally resonant experience, and technology that enables customized outcomes for doctors, hospitals, insurers, and manufacturers.

Us

Management consultant in the Silicon Valley Office focused on tech clients and sales growth.▪ Led global inside sales assessment for a Fortune 500 tech client that identified ~$400M in revenue and ~$40M in savings ▪ Analyzed sales contracts, designed quick win-back campaign worth $10M, defined data process upgrades for CFO of cloud provider▪ Used agile methods to co-design new service bundle and coach 25-person sales team, unlocking first enterprise-scale account wins

Seattle, Wa, Us

MBA internship

Stanford, Ca, Us

Co-created and taught three-hour guest lecture for 40 students in ME115C on how to use design thinking to improve financial model definition and iteration. I accepted the invitation to return and teach the same session (class session #2) during multiple academic quarters. Before heading to business school, I handed off course materials and teaching methods to colleagues at Jump Associates, who continued to teach the session in subsequent years.

San Mateo, Ca, Us

Managed teams of human-centered design consultants and led clients to develop, test, and launch new products, services, and strategies for Fortune 500 companies and smaller growing enterprises. ▪ Managed four consultants and 20+ cross-functional stakeholders on a multi-million-dollar, three-year project for Fortune 500 retailer ­­▪ Developed digital service for video-chat guidance with experts that achieved consistent test NPS rating scores of 9s and 10s ­▪ Built new occasion strategy and services (from research to testing) three years faster than comparable client efforts▪ Advised CEO of $100M revenue company and two senior clients to design and test new services and file six patents in eight weeks▪ Devised new idea testing and financial prototyping methods that set “the gold standard”, according to Fortune 500 client▪ Led over 10 training sessions and mentored two colleagues on financial prototyping, business testing, and design collaboration

Master Of Business Administration (M.B.A.)

Bachelor Of Arts, Science In Society Program – Interdisciplinary Study Of Science, Culture, And Technology

High School