Erico Oliveira Email & Phone Number
Who is Erico Oliveira? Overview
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Erico Oliveira is listed as CEO and Founder at SingularityBr, a with 1 employees, based in Brasília, Federal District, Brazil. AeroLeads shows a matched LinkedIn profile for Erico Oliveira.
Erico Oliveira previously worked as CEO & Founder at Singularitybr and Senior Support Consultant at Cognyte. Erico Oliveira holds Latu-Sensu Mba In Project Management, Project Management, Project Management Areas from Senac –Technology University Of Sc – Santa Catarina State.
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About Erico Oliveira
Brazilian, married, 34 years old. I'm passionate about technology and the pace it is evolving. Curious and self-learner by nature, I am always exploring new technologies and acquiring new knowledge that allows me to deal with the daily challenges of my work. I am a problem solver. =)I have solid experience (+ 15 years) in the IT area and I've been working as Senior Support Consultant for the past 4 years in a global leader company focused in Cybersecurity and Investigative intelligence. Most of my career is focused in the delivery and operation ecosystem, where I have obtained expertise in high-availability systems administration and management of complex Windows and Linux based environments.In the past few years, I have taken advantage of some opportunities and I am developing new abilities. Targeting allying my technical knowledge and ability to adapt, I am working closely with the projects and Customer success areas where I can develop skills related to leadership, communication and project management (my last specialization degree). > Experiences and abilities Highlights* Expertise managing windows and Linux systems;* Experience developing in Python and Shellscript* Solid background in processes and best practices of project management;* Experience working in a multi-cultural and worldwide team;* Good presentation skills developed delivering training sessions to teams worldwide;* Leadership profile, Organization, proactive behavior, good personal relationship and experience working in fast pacing and high pressure environments.
Listed skills include Linux, Voip, Tcp/Ip, Operating Systems, and 28 others.
Erico Oliveira's current company
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Erico Oliveira work experience
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Ceo & Founder
Current
Senior Support Consultant
- System analyst and support Level 2-3 for Cyber Intelligence and Telecommunication Software.- Responsible to coordinate the deployment and implementation of new systems on the customer. - Customer-facing support remotely and on site.- Main technical point of contact for the brazillian customers.- System Administration of Windows Server and Unix systems on critical operations.- Advocate for the customer on internal meetings and strategic decisions.- Active voice on… Show more - System analyst and support Level 2-3 for Cyber Intelligence and Telecommunication Software.- Responsible to coordinate the deployment and implementation of new systems on the customer. - Customer-facing support remotely and on site.- Main technical point of contact for the brazillian customers.- System Administration of Windows Server and Unix systems on critical operations.- Advocate for the customer on internal meetings and strategic decisions.- Active voice on Project’s lifecycle. From planning to delivery and acceptance on each project.- Elaboration of technical and project documentation. - Strategic Assessments to Customer Success manager.- Participate on POCs with pre-sales team- Participate on Technical and operational training to the customers. Show less
Support Consultant
Main Activities:- System analyst and support Level 2-3 for Cyber Intelligence and Telecommunication Software.- Responsible to coordinate the deployment and implementation of new systems on the customer. - Customer-facing support remotely and on site.- Main technical point of contact for the brazillian customers.- System Administration of Windows Server and Unix systems on critical operations.- Preventive maintenance and risk management for complex scenarios.-… Show more Main Activities:- System analyst and support Level 2-3 for Cyber Intelligence and Telecommunication Software.- Responsible to coordinate the deployment and implementation of new systems on the customer. - Customer-facing support remotely and on site.- Main technical point of contact for the brazillian customers.- System Administration of Windows Server and Unix systems on critical operations.- Preventive maintenance and risk management for complex scenarios.- Advocate for the customer on internal meetings and strategic decisions.- Active voice on Project’s lifecycle. From planning to delivery and acceptance on each project.- Technical and operational training to the customers.- Elaboration of technical documentation. Show less
Support Analyst
Main Activities:System analyst and support level 2 for solutions developed locally (Telecom). Administration and maintenance of high availability Linux and Windows systems. Proactive monitoring of logs and indicators to assure the health of the operations.Management of the risk management plan for complex systems.Customer-facing support and trainings.Deployment and documentation of new projects.
Support Analyst And Product Manager
Management of support level 1 and 2 team and responsible for the support level 3.Product Manager for system used by VoIP service providers. Technical and strategic administration of big and small VoIP service providers.Role on the Sales Team as Technical specialist. Role on the R&D team defining the system roadmap and following up all the solution lifecycle. Main experiences: - Shell scripting - Firewall (Iptables) - Proxy (Squid) -… Show more Management of support level 1 and 2 team and responsible for the support level 3.Product Manager for system used by VoIP service providers. Technical and strategic administration of big and small VoIP service providers.Role on the Sales Team as Technical specialist. Role on the R&D team defining the system roadmap and following up all the solution lifecycle. Main experiences: - Shell scripting - Firewall (Iptables) - Proxy (Squid) - Routing - Networking (Switches and routers) - Samba protocol - DNS (Bind) - Log Management (Rsyslog / Logrotate) - VPNs (OpenVPN/IPSec) - Virtualization (VBox / Zen) - Databses (MySQL / Postgres) - Hardware maintenance (Dell/HP) - Mediagateways (AudioCodes / Khomp / Dlink / Cisco) - Asterisk - FreePBX - SIP and SS7 protocols - Management and configuration of E1 Links (R2 / ISDN) Show less
It Technician
Basic infrastructure maintenance and basic network administration.
Erico Oliveira education
Latu-Sensu Mba In Project Management, Project Management, Project Management Areas
Bachelor’S Degree In System Analisys And Information Technologies With Emphasis On Management., Computer/Information Technology Administration And Management
Frequently asked questions about Erico Oliveira
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What company does Erico Oliveira work for?
Erico Oliveira works for SingularityBr.
What is Erico Oliveira's role at SingularityBr?
Erico Oliveira is listed as CEO and Founder at SingularityBr.
Where is Erico Oliveira based?
Erico Oliveira is based in Brasília, Federal District, Brazil while working with SingularityBr.
What companies has Erico Oliveira worked for?
Erico Oliveira has worked for Singularitybr, Cognyte, Suntech | Grupo Verint, Suntech | A Verint Company, and Kingvoice.
How can I contact Erico Oliveira?
You can use AeroLeads to view verified contact signals for Erico Oliveira at SingularityBr, including work email, phone, and LinkedIn data when available.
What schools did Erico Oliveira attend?
Erico Oliveira holds Latu-Sensu Mba In Project Management, Project Management, Project Management Areas from Senac –Technology University Of Sc – Santa Catarina State.
What skills is Erico Oliveira known for?
Erico Oliveira is listed with skills including Linux, Voip, Tcp/Ip, Operating Systems, Mysql, Network Administration, Windows, and Ip.
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