Eric Ordway Email & Phone Number

Jacksonville, FL, US

Responsible for operations and scaling best practices and systems, supporting client implementations, customer support, and D2D operations, for our rapidly growing compliance and credentialing services company. It's exciting after 25+ years supporting enterprise clients and their supply chains, to be leveraging a combination of technology and service in a.

Board Member of Non-Profit School for Children with Autism. www.TheJerichoSchool.org

Real Estate holding and development projects in GA/FL Region

New York, NY, US

Business Development and Operations leader assisting Genpact with the integration of 3 newly acquired companies. Activities include:- Lead M&A Operations and Finance integrations across adjusting claim services, managed repair, and warranty inspection service lines with Genpact operations, integrating people, processes, and technology into Genpact.

Responsible for Product, Operations, and Client development in BrightClaim's Property and Liability Adjusting Services, Contractor Managed Repair Programs, and Warranty Inspection services divisions. BrightClaim is a property adjusting services organization helping P&C Carriers streamline their claims processes. BrightClaim was acquired by Genpact Company.

Tallahassee, FL, US

Responsible for implementation and management of all strategic vendor programs and business analyst teams supporting claims and underwriting operations. Scope includes 22 current programs, 141 contracted vendor firms, 5,000+ vendor staff credentialed, $154M+ annual contract spend.

Atlanta, Georgia, US

- Strategic 5 year business plan for HD Supply's Plumbing / HVAC business.- Corporate support aligning sales organizations within 4 HD Supply Businesses with their Proprietary Brand development initiatives.

Atlanta, Georgia, US

• Successfully managed and grew Home Depot's National Accounts Sales organization and operations staff supporting all of Home Depot's Enterprise Sales organization which included Government Sales, Emerging Markets, and.
• National Accounts Sales Growth: $89M ’05 - $162M ‘07 sales (35% CAGR).
• CRM: Design and implementation of Salesforce.com for 120 users across four functional sales teams. Home Depot Retail expanded platform to 1,100+ users in 2007.
• Developed market research / analysis “Data Mart” used by multiple businesses for market demographics used in M&A and due diligence for green field branch openings.
• $600K annual Marketing Budget responsibility (conventions, market data, direct mail)
• Other initiatives including: product campaigns, sales team benchmarking, sales force effectiveness initiatives, voice of customer, boundryless selling, e-business initiatives.

Atlanta, Georgia, US

• Sr. Account Manager successfully developing and growing business with State Farm Insurance and other national clients for The Home Depot's National Accounts organization.
• National program rolled out to 210 markets in 12 months.
• Numerous Targeted Campaigns: Example, ICI Paint campaign grew annual State Farm related paint sales from $2M ’04 to $6M ‘05. Expanded across all national accounts in growing Paint sales from $8M ‘05 to $14M ‘06.
• EDI Billing System: Lead design and implementation team developing first customer EDI invoice billing platform in Home Depot history. Solution automated AR for 135K annual transactions across 1,440 purchasers for State.
• Six Sigma Green Belt – EDI billing system project

Responsible for development and management of all operations for this Third Party Administrator managing Contractor Programs for P&C Carriers in the U.S. and Canada.Developed web based Vendor Management SystemDeveloped Vendor Performance Management system ("POMS")