Eric Alvarez Email & Phone Number

•Email Customer Service: Handle customer inquiries, concerns, and requests via email promptly and professionally.•Mail Management: Scan and prioritize incoming mails, flagging those requiring attention from senior management.•eBay Development and support: Manage the company's presence on eBay, including listings, descriptions, and customer service.•General Support: Assist the support team in handling customer inquiries and contributing to a positive work environment.

Turrialba, Cartago, Costa Rica

• Lead guided tours for various outdoor activities such as canyoning, trekking, camping, tree adventure, and birdwatching, ensuring safety and enjoyment of all participants• Coordinate and manage day-to-day operations of the company, including staff management, scheduling, and customer service• Develop and execute marketing strategies to increase brand awareness and customer engagement• Maintain equipment and ensure safety standards are met or exceeded for all activities• Demonstrate strong leadership and communication skills, working effectively with clients and team members to achieve business goals

Turrialba, Cartago, Costa Rica

• Train and supervise a team of guides, ensuring safety protocols and company standards are consistently met• Design and lead customized tours for high-end clients, showcasing the best of Costa Rica's natural beauty and adventure activities• Manage logistics and ensure a smooth operation of multiple tours simultaneously, coordinating with other team members and stakeholdersto meet client needs and expectations.

Turrialba, Cartago, Costa Rica

Turrialba, Cartago, Costa Rica

• Installed and maintained CCTV circuits in residential and commercial properties, ensuring efficient operation and customer satisfaction• Conducted on-site assessments to identify optimal camera placement and wiring configurations, providing customized solutions for each customer's needs

Turrialba, Cartago, Costa Rica

• Performed welding jobs on car frames and bodywork, ensuring safe and reliable repairs for customers• Conducted tyre changes and wheel alignments, ensuring proper balancing and alignment for optimal vehicle performance• Repaired and replaced car exhaust systems, ensuring compliance with environmental regulations and optimal engine performance

Turrialba, Cartago, Costa Rica

• Coordinated and optimized the harvest schedule and inventory management, ensuring efficient transportation and processing of sugar cane; developed and implemented a plan for cutting the cane instead of burning the fields, resulting in a significant reduction in environmental impact.• Developed and implemented harvest plans that maximized sugar cane yields while minimizing cost and reducing environmental impact• Conducted field assessments and analysis of soil, weather, and crop conditions to determine the optimal timing and techniques for planting, harvesting, and soil preparation