Eric Pacheco Email & Phone Number

Conshohocken, Pennsylvania, United States

King Of Prussia, Pennsylvania, United States

Manage, coach and develop a high-performing team of tenured sales engineers to deliver on key performance metrics, engineer the right outcomes with customers and sellers, and act as the technology and market SMEs.Maximize workload shifting including supporting 2nd largest enterprise region for orders and bookings, accounting for ~50% of cost requests and contributing to ~49% of the region’s revenue.Serves as trusted advisor for senior sales leaders to identify problems, mitigate roadblocks, solution and secure high-revenue, complex deals.Strengthen teams technical proficiency by developing teammates expertise in Optical Networking, IP and Data Layers and Software Defined Networks. Focus on building continuous self-learners with tangible results through certifications.Act as a conduit between Sales and Operations, driving cross-functional accountability and communication, using data to create a win together culture.Foster knowledge sharing to support peers and lift capabilities and best practices across regions and markets.Champion customer feedback for future product and network developments and continuous process improvement focusing on ease, speed and standardization. Participated in splicing cost standardization to drive down lead time from ~7 days to ~3 days on average.

King Of Prussia, Pennsylvania, United States

Generate new business and drive growth in existing accounts inpartnership with sales by matching unique customer requirements withproducts and solutions.Develop technical knowledge of services, building easy-to-understandbenefit narratives for customers from technical complexities.Design enterprise network solutions for emerging customer applications toalign with specific technical and financial parameters.Partner with sales to review, develop and deliver customer proposals,including cost-benefit analysis of solutions.Develop deep technical proficiency from Layer 0 to Layer 7 in addition tomarket trends and customer intelligence acting as the technical SME andbuilding trust with customers to improve seller proficiency.Drive internal collaboration with cross-functional teams (engineering,product, provisioning, operations) to curate and validate network designsthat align with capabilities.Deliver relevant training and learning opportunities for peers and cross-functional market leaders to standardize and drive speed and accuracy indesign and costing.Built deep customer management and responsibility for key large enterprise accounts driving joint accountability of account growth and follow-on sales.

King Of Prussia, Pa

Warrington, Pa

Delaware County Philadelphia Group

Own responsibility for P&L of individual branch location, growing fleet 7%YoY through marketing and nurturing of customer relationships.Develop expert skills in sales and business development, including clientservices, to ensure superior customer experience both for direct customersand insurance providers.Maximize revenue opportunity and decrease sales cycle time through on-time payments and vehicle forecasting that ensures customer satisfactionwhile maintaining proper fleet management and decreasing overhead. Participate, grow and mentor management trainees to ensure continuoussuccess and development of capabilities.Built relationships to develop partner ecosystem through referrals in order to grow market share.

Delaware County Philadelphia Group