As a Managing Director, I help clients in the retail and ecommerce industry to achieve transformative outcomes by providing expert guidance and strategic advice on strategy, business process optimization, channel development, and demand generation. I have over 20 years of retail experience, with a focus on customer experience enhancement and omni-channel environment.Previously, I was the Director of Marketplace Programs at Best Buy Canada, where I led the strategy and execution of the online marketplace platform, enabling brands and third-party sellers to offer their products and services to millions of customers. I leveraged my computing and mobile solutions expertise to drive revenue growth, customer satisfaction, and operational efficiency. I also spearheaded initiatives to onboard national brands, launch re-commerce programs, and integrate with key third-party solution providers. I am passionate about innovation, customer-centricity, and excellence, and I seek to bring these values to my next role as a retail leader.