Eric Pater Email & Phone Number

Eatontown, Nj, Us

Orlando, Florida, United States

-Responsible for maintaining the TMS accounts and assignments of over 6,000 staff, planning and conducting learning programs, training other staff, and accreditations.• LMS Domain Manager: Published locally developed training and activities, to include curricula, items, classes, exams, cohorts, and executed assignment profiles for various groups of staff. Ran a TMS help desk for 6,000+ VA staff, including troubleshooting, exam resets, assignment management, and account validations. Maintained registrations and attendance for multiple classes, and trained TMS Administrators and instructors to do the same. Provided compliance reports to the Director and other leaders monthly and as needed. Published locally developed training and exams for various subjects. Worked with national LMS administrators in CoP forums to resolve issues. Utilized the LMS TEST site (sandbox) to test functionality and changes in LMS.• Learning Manager: Conducted new employee orientation/processing for two years, managing a three-day agenda in a both a classroom and virtual setting. Trained dozens of staff as TMS Administrators. Trained instructors on using WebEx and Teams as a virtual method.

New Jersey

Hillside, New Jersey

Managed all aspects of a hemodialysis center including supervising a team of nurses, technicians, dieticians, and social workers (20 direct reports), managing the care for 92 patients, and providing a safe and compliant treatment center. Responsible for patient clinical outcomes, maintaining reverse osmosis water systems, managing a clinical and facility budget, recruiting/hiring, and preparing for department of health inspections. Managed staff licensing/certifications, training, and adherence to CMS, NJ State, and company policies and procedures. • Turned around a declining quality index score and improved from the region’s worst scoring facility to the top scoring facility.• Executed an improvement plan to ensure safe and compliant procedures resulting in passing a department of health inspection by recertifying entire staff and conducting multiple training sessions and internal audits.• Oversaw the replacement of the water room floor ($25k capital project) by planning and coordinating the work of two contractors, and ensuring no interruption of treatments for 92 patients.

Greater New York City Area

Supervise daily activities of four trainers though ADDIE and Project work while managing three direct reports. Apply dynamic leadership talents to a team of specialists and vendors in collaboration with business partners to design and implement new hire, product, Go-to-Market, and leadership development training programs. Work collaboratively with vendors to produce eLearning modules. Oversee on time completion of reports for New York State for hundreds of sales representatives and 4,000 employees for regulated training.Accomplishments:• Contributed to the company’s ability to add more than 35,000 members during the Go-to-Market period by ensuring 350 sales representatives and staff were re-certified for the first Marketplace Open Enrollment period• Served as an integral part of the Organizational CapabiltyDepartment responsible for facilitating training to the following:o seven other facilitators on new hire material; since August 2015 successfully trained over 350 new hires o three other sales trainers to conduct Go To Market training for more than 350 sales representatives • Achieved significant improvement to 4,000 employees’ awareness of state-required insurance program updates by managing a vendor and 2 team members to develop articulate storyboard courses• Led High Performing Team activities for several HR teams, training based on McKinney Rogers workshops• Cut down insurance plan member complaints through modification of training materials and training and development activities in coordination with the product manager and Marketing• Improved efficiency by leading a cross-department team to consolidate online courses from two LMSs to a single LMS• Entrusted to solve an undeveloped State training requirement for the Health and Recovery Program (HARP), including developing a Cultural Awareness course, thus resulting in professional, vendor-produced eLearning modules taken by the entire company with 4,000 employees

Fort Polk, La And Fort Sill, Ok

Directed and coordinated daily aspects of operations of two training organizations consisting of 120 managers, instructors and staff. Spearheaded a staff of eight employees to manage all facets of human resources, short- and long-term planning, budget, maintenance, travel, and daily operations for five team managers of 80 employees. Took charge of designing and implementing customized training programs based on US Army requirements to train more than 3500 service members. Allocated approximately $120K training and maintenance budgets. Closely monitored the performance of 10 foreign contractors/vendors to simulate training scenarios.Accomplishments:• Selected by the Department of the Army to be an organization director, of which only 10% of those eligible are chosen; selection is based off of a history of exemplary performance and demonstrated leadership skills• Received the US Army Legion of Merit award through demonstration of excellent service to clients within 20 years• Built a highly productive Training Team for all US Army brigade-level units in Europe and developed a driver training program that became a model for the US Army• Restructured and presided over two organizations while managing between 5 and 10 direct reports to design and implement six diverse training programs • Gained recognition to the company for facilitating superior training by resolving a motivation problem, identifying solutions with managers and team members, and improving training programs that increase instructor’s satisfaction • Held accountable for developing and translating customized training programs for 15 executive leaders’ staff• Mentored and developed four team managers who earned promotions

Fort Leavenworth, Ks

Served as the lead project officer for several complex Army programs involving $60M in contract work. Ensured on time project completion by closely monitoring team members and contractors. Maintained frequent interaction with executive leadership to provide updates on project status, prepare decision briefings, and communicate results. Handled “Secret” level of email communication with team members in Iraq and Afghanistan while maintaining Secret level Security Clearance from Department of Defense. Designed effective staff training programs for Army units worldwide using high level simulations and classroom instruction. Orchestrated training events by conducting research including fact-finding visits to staff working in the Iraq combat theater. Accomplishments:• Pioneered the development of complex programs for the US Army by diligently managing a diverse groups of subject matter experts in person and through virtual means• Provided expert oversight to stakeholders to coordinate operational needs assessments and develop requirements for 7 high-level Army initiatives with budgets of up to $60M • Provided analysis that ultimately removed a redundant program allowing for $10M to be returned to the budget for other needed programs• Worked collaboratively with a Technical Team consisting of 12 subject matter experts to operate a new program that improved the capability of aircraft to detect improvised explosive devices • Exhibited superior critical thinking, problem solving, leadership, and communication skills• Commended for developing storyboards used to train four organizational staffs using high level computer simulations after comprehensive research and a 30-day fact finding visit to the 3rd Infantry Division in Baghdad• Rose from ranks and promoted to organization director by displaying high degree of personal commitment, exemplary performance, and leadership

Fort Drum, Ny And Baghdad, Iraq

Supervised a 30 member staff in a 450-person battalion responsible for training, operations, and administrative functions. As executive officer, directed 30 staff members in Iraq to analyze, plan, and monitor hundreds of operations for a brigade of 3,500 personnel.• Trained 2 groups of 30 staff to manage both normal operations for 200 personnel at Fort Drum, NY while simultaneously supporting 100 personnel in operations in northern Iraq. • Supervised 30 staff who contributed to the planning and execution of hundreds of operations around Baghdad, Iraq, resulting in the organization receiving the Meritorious Unit Commendation from the Secretary of the Army.• Recognized in evaluations as a problem solver possessing the ability to make complex key events happen, such as voting security plan for Iraq elections in Western Baghdad, the first air-deployed leaflet drop in Baghdad, and delivering security vehicles to key Iraqi leaders.• Planned and executed a training exercise which involved moving 400 personnel in 100 vehicles 320 miles and conducting two weeks of military and logistic operations.

Canadian Forces Base Gagetown, New Brunswick, Canada

Nominated to serve as a US Army representative to the Canadian Armed Forces; one of only 12 total US exchange officers in Canada. Served as course supervisor and instructor covering topics on leadership, field operations, safety and doctrine.

Fort Lewis, Wa

Commander of a Palidin Howitzer battery, responsible for the training, safety, morale, and leader development of 120 Soldiers. Provided accurate and timely fire support to 3d Brigade, 2d Infantry Division. Planned long and short term training strategies and goals. Maintained a 40+ vehicle fleet and $200K+ budget.

Virginia Commonwealth University, Richmond, Va

As Assistance Professor of Military Science, managed and supervised a ROTC program consisting of 70 cadets/students, and three staff members at one of the largest universities in Virginia. Conducted weekly leadership workshops, taught courses on military leadership subjects, conducted informational and recruitment events on and off campus. Planned and led off campus leadership excursions. Worked with campus staff to promote and award scholarships.

Mba, Business Management

MBA

Certificate, Pre-Command Course

Activities and Societies: Army Battalion Pre-Command and Field Artillery Pre-Command Courses

Master Of Business Administration - Mba, Business Administration And Management, General

Certificate, Senior Staff Operations, Operations

Certified as battalion commander for the US Army. Certified as staff operations officer/manager. Instructor Certified.

Ba, History

Activities and Societies: Army ROTC, Kappa Delta Rho Fraternity, Ranger Challenge, Children's Miracle Network BA in History. ROTC.