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I am an IT professional with over 25 years of experience. I have a very broad and diverse set of skills to compliment today’s IT needs. I have over 5 years experience in desktop technologies (support to architecture), 20 years with server technologies (support to architecture) and performance and capacity planning methodologies. My responsibilities include: KTLO/engineering (architecture) and performance/capacity planning (testing and using testing methodologies). I am currently a senior systems administrator overseeing 15+ applications as well as infrastructure support (servers/monitoring/mentoring) within the Knights of Columbus Headquarters in New Haven, CT.Specialties: Professional in Windows server architecture and methodologies; 3rd-tier server support; research and design experience; vendor relationships.
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Senior System AdministratorKnights Of Columbus Dec 2008 - PresentNew Haven, Connecticut, UsSenior application administrator. Responsible for operations support of Tier 1 applications. Mentor peers on team in respect to application support as subject matter expert (SME). Implementation and configuration of new applications both in-house and vendor-supported. Visionary technology leader for management of current infrastructure issues and provide suggestions for technological improvement. Constantly evolving my skill set with new applications and technologies that are introduced at the Knights of Columbus.Applications Supported:-Office 365-PilotFish-MIB-Bloomberg gateways-CCURE 9000 [Software House] (security badge system)-Victor Application Server [American Dynamics] (video security system)-ONESOURCE (SaaS tax reporting system)-FIS Prime Compliance Suite (anti-money laundering system)-Archibus (facilities management application)-AXIS GridLink (grid computing forecasting and modeling tool for investments)-Box (SaaS online file hosting)-Microsoft SharePoint-PAM for MortgagesHardware Supported:-Nutanix Clusters-HP Proliant Servers-American Dynamics NVRs-Bosch Video Encoders-Nitek Ethernet Stretchers-Analog/Digital Video Cameras -
Infrastructure EngineerKnights Of Columbus Mar 2008 - Dec 2008New Haven, Connecticut, UsLevel 3 support engineer. Responsibilities include: Symantec Netbackup tape infrastructure [config/backup/restores/vaulting]. Advanced troubleshooting of Windows server environment for company headquarters. Performed server/appliance installs/rack space design/installs, cabling/fiber runs for data center instrastructure. Support of VMware ESX 3.5 infrastructure for test/dev environments. Provided expertise to in-house Level 3 support engineers as well as mentoring Level 2 and Level 1 support personnel.
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Architect\EngineerThe Hartford Jul 1998 - Jun 2007Hartford, Ct, UsArchitecture\engineering in a Fortune 500 company. Broad range of experience in the following disciplines:-Cluster (HP/NetApp) support/maintenance/migrations-Server Architecture (Microsoft)-Server Performance and Capacity Planning (BMC Patrol/Microsoft)-Server Support (Microsoft)-Server Monitoring (Microsoft)-Cluster Monitoring (IBM Tivoli/Tip)-Client Architecture (Microsoft)-Client Package Deployment (Microsoft)-Client Support (Microsoft) -
Technology StrategistAetna Jan 1997 - May 1998Hartford, Connecticut, UsTechnology strategist for subsidiary of Aetna Insurance, Aeltus Investment Management. Created latest desktop build for trading room traders (multiple monitor environment---extended video space). Architected and blueprinted process for desktop upgrades. Lead desktop support team comprised of 6 IT support professionals. -
Server Support AdministratorCompucom Nov 1995 - Jan 1997Fort Mill, Sc, UsServer support administrator - provided on-site support for Aetna Insurance in Middletown and Hartford; supported Novell 3.x/4.x server environment; Microsoft Exchange servers; performed migrations and 24x7 support. -
Desktop Support TechnicianPcnet Aug 1994 - Nov 1995Desktop support technician - provided on-site support for Fortune 500 company (Dunn & Bradstreet). Performed break-fix activities for Compaq laptops and printers.
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Desktop Support TechnicianHyperion Software Mar 1993 - Aug 1994Los Angeles, UsDesktop support technician for software company located in Stamford, CT. Responsible for day-to-day operations within the company; designed desktop builds, incorporated new technologies, assisted other desktop technicians when needed. Assisted with large-scale desktop deployments and resolved complex technical issues, especially crisis situations.
Eric Pero Skills
Eric Pero Education Details
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University Of ConnecticutPsychology/Minor: Sociology -
University Of Connecticut
Frequently Asked Questions about Eric Pero
What company does Eric Pero work for?
Eric Pero works for Knights Of Columbus
What is Eric Pero's role at the current company?
Eric Pero's current role is Senior Systems Administrator.
What is Eric Pero's email address?
Eric Pero's email address is er****@****ast.net
What is Eric Pero's direct phone number?
Eric Pero's direct phone number is +120375*****
What schools did Eric Pero attend?
Eric Pero attended University Of Connecticut, University Of Connecticut.
What are some of Eric Pero's interests?
Eric Pero has interest in Children, Economic Empowerment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Eric Pero known for?
Eric Pero has skills like Windows Server, Vendor Management, Disaster Recovery, Technical Support, Sharepoint, Troubleshooting, Sdlc, Servers, Microsoft Exchange, Enterprise Software, Information Technology, Lotus Notes.
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