Eric P. Email & Phone Number

Fort Pierce, Florida, United States

Fort Pierce, Florida, United States

• Brought 4 customers back who went to a competitor.
• Worked closely with existing clients to uncover potential areas of service expansion by presenting recommendations to the decision-making team.
• Perform regular check-ins with existing account holders to ensure their needs are being met. Thus, resulting in an annual retention rate 4 percentage points above plan.

Palm Beach, Florida

• Team Lead and SME in FirstNet.
• Out of 200 sales representatives, ranked top 20.
• Built rapport with potential customers to overcome objections and regularly exceeded sales targets.
• Developed and implemented training standards and materials for the South Florida In-Home Experts
• Determined gap analysis and enhanced existing processes to maximize the current workforce.

Vero Beach, Florida

• Managed 40 Retail Sales Consultants & drove results in 3 different locations.
• Mentored 15 sales staff into promotions and sales managers.
• Analysed statistical data relative to sales goals and developed tailored training utilizing SuccessFactors, motivational coaching, and continuous feedback. All resulting to enhance company culture and to improve store.
• Developed district sales workshops to increase store revenue, exceed monthly goals, and to develop strong logistical skills.
• Oversaw the inventory of 1500 products including verifying chargebacks and adjustments.

Extensive customer service and sales experienceSuperior proficiency with e-mail, Internet, and MS Office applications such as Word, Access and ExcelStrong skills in building professional relationships with a diverse client baseOutstanding facility in explaining and promoting product benefits and featuresExcellent oral and written communication skillsHigh.

Tampa, Florida, United States

• Installed, operated, and maintained computer systems, routers, switches, and encryption devices to provide network communications assets to an organization of 150 individuals.
• Oversaw Local Area Networking, to include running cable to end-user systems, providing network updates, and administered telecommunications through Cisco Call Manager. While maintaining 100% network connectivity for.
• Identify and solve complex problems in highly dynamic environments.
• Worked independently and efficiently in delivering insightful, well-supported, and clear intelligence analysis that enables informed decision-making.
• Led team of 65 personnel in work assignments, scheduling, performance reviews, disciplinary action, and long-term career planning/development/promotion.

Associate Of Science - As, Computer And Information Sciences, General

Business Administration And Management, General

Business Management - Retail Managment