Eric Peterson Email and Phone Number
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Eric Peterson phone numbers
Eric Peterson is a Empowering MSPs with Seamless Cybersecurity Solutions at Evo Security. He possess expertise in servers, windows server, active directory, troubleshooting, microsoft exchange and 33 more skills. Colleagues describe him as "I've known Eric personally and professionally for a few years now. He is an expert in his field and extremely interpersonal and knowledgeable. He is a great team player, willing to do whatever it takes to drive positive effects on his organization, community, co-workers, and company. He'd truly be an asset to any organization. He is extremely talented and brings a well-rounded skillset." and "I had the opportunity to work with Eric for eight years in the managed services industry, where I witnessed his dedication to driving growth and expanding the team. During his tenure, Eric led our division to achieve impressive results, including over 20% year-over-year growth and doubling the size of the department’s staff. Eric brought a clear focus to scaling the business and adapting to industry changes, ensuring our team was positioned to meet client needs and deliver value. His leadership contributed significantly to the growth and development of the organization during a period of rapid change. Eric's experience and achievements in the IT industry make him well-suited for leadership roles where growth and team-building are priorities. I believe he has the skills and drive to make a positive impact in his next position."
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Implementation EngineerEvo Security Dec 2024 - PresentAustin, Texas, Us -
Director Of TechnologyShowcase Kitchens, Inc. Apr 2024 - Nov 2024Green Bay, Wisconsin, Us• Developed and implemented IT strategies aligned with the organization's goals and objectives. • Oversaw IT projects from initiation to completion, ensuring that they are delivered on time, within budget, and according to specifications. • Maintained and optimized IT infrastructure, including networks, servers, storage, and other hardware and software systems. • Implemented and enforced IT security policies, procedures, and controls to protect the organization's data and systems from unauthorized access, breaches, and cyber threats. • Evaluated and selected IT vendors and service providers negotiated contracts and service agreements, and managed vendor relationships to ensure quality, cost-effectiveness, and alignment with business needs.• Stayed informed about emerging technologies and trends in the IT industry, assess their potential impact on the organization, and recommend adoption or integration of new technologies to enhance business processes and outcomes.• Provided technical support and assistance to end-users, troubleshot IT issues, and ensured timely resolution of problems. • Monitored IT performance metrics and key performance indicators (KPIs), analyzed trends and patterns, and generated reports to management on the effectiveness and efficiency of IT operations. -
It Business Development ManagerKerberrose Aug 2023 - Feb 2024Shawano, Wisconsin, Us● Consulted with existing and potential clients to assess and understand equipment needs and system requirements.● Drafted technology, sales proposals and other necessary documentation to explain products and services to clients.● Generate high-quality sales leads, follow up after initial contact, secure and renew orders, negotiate prices, and complete sales.● Proposed improved materials or products to clients and explains benefits of changes.● Prepared and monitored product orders and deliveries.● Oversee all aspects of customer experience from start to finish.● Attended business development meetings and conventions pertaining to the technology and managed services marketplace. ● Assisted with technical help when needed and able. ● Assisted in research and development of new products and processes to build Managed Services department. -
Director Managed ServicesAcp Creativit Jul 2007 - Aug 2023Chicago, Illinois, Us● Led and managed a high-performing Managed Services division, overseeing helpdesk engineers, technical advisors, and administrative staff● Focused on enhancing the customer journey and driving revenue growth while ensuring financial performance of the department● Engaged in pre-sales activities, developed service agreements, and collaborated with pre-sales engineering to price managed service offerings● Monitored and managed 80+ customer networks, ensuring compliance with service level agreements● Increased division profitability by 23% year over year by aligning services with high-profit offerings● Developed and delivered technical presentations to high-value clients, resulting in a 20% growth in managed services contracts● Recruited, coached, and retained top talent, fostering a motivated and cohesive team● Built strong vendor relationships and grew Datto fleet to 120+ devices, achieving Blue Diamond Partner status● Served as a trusted technical advisor, guiding customers through onsite system upgrades and cloud technology transitions (Microsoft 365 & Azure)● Delivered exceptional customer service and ensured resolution of issues to maintain high client satisfaction -
Lead Engineer - Small Business ServersCamera Corner Connecting Point Feb 2012 - Apr 2013Green Bay, Wi, Us● Led system design of small businesses.● Communicated direction on projects and support to small group of engineers.● Worked with CCCP service department to develop mentor program to help service level technicians.● Developed affordable small business maintenance plan for customers’ servers. -
Network EngineerCamera Corner Connecting Point Jul 2007 - Feb 2012Green Bay, Wi, Us● Gave help desk support for customers and worked in Data Center as needed.● Worked with Mailfoundry SPAM email filter.● Administered Citrix and DNS servers.● Arranged users in active directory for hosted exchange.● Setup client websites on hosted web servers and virtual servers on VMware platform.● Provided help desk support for internal users and responsible for internal network administration.● Consult with clients on best solutions for their networks.● Teamed with sales account representatives to develop project plans for installs.● Installed multiple software, backup solutions, and migrations. ● Teamed with HP Jet Direct to manage client printer fleet.● Resolved HP Servers and other hardware issues. -
Network AdministratorRelevant Radio Jan 2003 - Jun 2007Lincolnshire, Illinois, Us● Updated company intranet web page with Microsoft FrontPage and HTML code.● Created manuals for employee training sessions and trained users on company software. ● Designed 4 Access Databases for daily company use.● Handled upgrade of all servers with Windows patches and software updates.● Monitored backup system for local servers and replication from Green Bay to Minnesota.● Managed and ensured appropriate level of anti-virus protection.● Supported administration and addressed IT hardware, software and networks needs.
Eric Peterson Skills
Eric Peterson Education Details
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Northeast Wisconsin Technical CollegeMicrocomputer Specialist
Frequently Asked Questions about Eric Peterson
What company does Eric Peterson work for?
Eric Peterson works for Evo Security
What is Eric Peterson's role at the current company?
Eric Peterson's current role is Empowering MSPs with Seamless Cybersecurity Solutions.
What is Eric Peterson's email address?
Eric Peterson's email address is er****@****ccp.com
What is Eric Peterson's direct phone number?
Eric Peterson's direct phone number is +192043*****
What schools did Eric Peterson attend?
Eric Peterson attended Northeast Wisconsin Technical College.
What skills is Eric Peterson known for?
Eric Peterson has skills like Servers, Windows Server, Active Directory, Troubleshooting, Microsoft Exchange, Network Administration, Networking, Virtualization, Hardware, Computer Hardware, Microsoft Certified Professional, Software Installation.
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