I effectively support the president in enhancing and executing the company’s mission, values, and goals. By spearheading sales innovations, business development, and driving profitability, I will contribute to the company's success. Regular evaluations and addressing shortcomings will ensure continuous growth through relentless sales efforts, compelling marketing strategies, and exceptional operations that align with our strategic objectives. This will be achieved by building and nurturing lasting relationships, enhancing brand awareness, generating leads, and closing sales, resulting in new revenue growth. My steadfast focus is on identifying and creatively solving customer challenges with innovative solutions, establishing Equisek, Inc. as an invaluable partner for our clients.

Equisek brings a different philosophy to the table. Our motto is "Service, Excellence, and Knowledge." We offer daily, weekly and monthly rentals of the latest audiovisual technology. With over 40 years of experience, customer service is our number one priority. Equisek's goal is 100% customer satisfaction as a one-stop rental solution for our clients.

Teaching, Counseling, Coaching, Mentoring, and Music.

Developed and fostered lasting relationships with key decision-makers across the nation. Worked assiduously with local and national clientele, 24-7, to provide solutions, negotiate contracts, drive revenue growth, and increase customer satisfaction and loyalty. Hunted for and secured sustained rental revenue through new and existing partnership channels. Cultivated and executed all aspects of account production, preservation, and customer care. Effectively managed national client base utilizing CRM, Navision, and ongoing relational strategies and KPI management. Stayed current with developments and initiatives within the event technology industry. Remained on the edge of industry knowledge through ongoing training and development.

Led the sales effort through consultative, relationship-first selling, event technology inspiration, influence, and event intelligence. Responsible for effectively guiding customers through event experiences, identifying solutions that met their goals and objectives, resulting in transformative event outcomes and revenue growth.

I was installed as the (functionally) Acting Director during the final months of PSAV's in-house partnership contract. I spearheaded the effort to cultivate and grow the in-house relationship despite our important preparations to conduct the location-level handoff with the newly selected in-house partner.

Managed Labor schedules, event technology requirements and onboarded, trained, and developed new hires and as-needed technicians. forecasted equipment requirements, was a catalyst for sub-rental vendor relationships, and led my team to execute daily room sets, equipment strikes, and creative event production.

Responsible for leading all operations and increasing overall revenue and profitability, while enhancing customer satisfaction through all phases of service. Solicited new and repeat business through a relationship-first sales approach that incorporated consultative selling competencies. Cultivated and preserved relationships with key hotel personnel, executives, and C-level partners to enhance the overall business relationship with the hotel and elevate the quality of event execution.

Set, struck, and operated all event technology audio, video, lighting, and switching for a vast number of superlative events and meetings crucial to the integrity of our service commitment, quality and execution. Administered the daily flow sheets, exceeded professionalism standards, and represented the company’s shining standard of service excellence in a high impact, extremely demanding environment.

My first foray into the live event, hotel services, event services sectors. Was responsible for the set, strike and daily operation of audio visual technology in the live event environment in the fast-paced, downtown Boston locale.

I was a customer service/sales associates and provided fast, friendly in-store service by actively seeking out customers to assess their needs and provide assistance. Provided daily expertise for incoming customers, dispute resolution, order creation, interpersonal facilitation, and conflict resolution.

Worked with the sales team in supporting their client-facing service and sales process for full-scale recording studio equipment and design.

Responsible for audio equipment maintenance, customer service and organizing equipment for live shows.

Citizens Teller, Sales and Customer Service Specialist• Managerial duties: aided branch manager in overseeing daily operations.• Maintained personal, commercial and business accounts for clients statewide.• Responsible for managing all money ordered and shipped to the bank.• Extreme customer service skill in a fast paced, highly professional workplace.