- Mr. Pinckney provides outstanding customer service to clients from around the world.- Mr. Pinckney actively researches and maintains up to date knowledge on industry compliance and consumer trends.- Mr. Pinckney oversees daily inventory of products and sets standard operating procedures for sales associates.

Mr. Pinckney built strong relationships within the Boston community to engage families in enrolling their youth in exciting outdoor experiences. - Eric organized iteneraries and led large groups of volunteers while clearly communicating the company's mission, expectations and procedures for youth trips.- Mr. Pinckney was responsible for organizing sensitive personal information within FormSite and enrolled over 400 kids in volunteer led activities. Eric performed database integration and optimization using advanced SQL queries for essential youth data.- Mr. Pinckney managed large batches of invoices within PayPal and worked closely with Boston Public Schools Principals to keep track of family payments for youth trips.- Mr. Pinckney focused his outreach efforts on K-8 schools & local community centers. Eric also scheduled bi-weekly zoom meetings with school principals, counselors and community center leaders to engage more families in our exciting outdoor programming.

- I was responsible for daily production and maintenance of an industrial grade food production machine.- I personally oversaw 3,000 batches of product for sales weekly.- I oversaw daily assembly and disassembly of the machine (including both hardware and software components).- I wrote standard operating procedures for machine production, assembly and maintenance. - I was responsible for training new and current staff on machine operation procedures.

I worked with an A/V team managing setups for various events during Super Bowl LIII.- Setup and synced media playback on event TV's.- Operated live sound board (Mackie 16-Channel live interface).- Setup CDJ's for booked DJ's.- Worked with a team to build and tear down stage and lighting.- Maintained excellent customer service and a keen attention to detail.

Managed the back-room stock and accepted all incoming store product.- Maintained a detailed log of damaged, incoming and out-of-stock items.- Used Salesforce as a tool to track sales analytics and compare to inventory metrics.- I kept a backlog of recurring product orders and carried out bi weekly audits of store stock.

Provided administrative support on an electronic auditing process for a development company and their leasing offices.- I conducted the auditing process using Microsoft Excel and Smart Sheet.- I was responsible for traveling to multiple development sites and troubleshooting their company provided devices (desktop computers, laptops and local wireless networks.)