Eric Kok

Eric Kok Email and Phone Number

CSM and COO at FacilityApps.com @ FacilityApps.com
Purmerend, NH, NL
Eric Kok's Location
Purmerend, North Holland, Netherlands, Netherlands
Eric Kok's Contact Details

Eric Kok work email

Eric Kok personal email

About Eric Kok

I lead organisations to better results. I am a pragmatic problem-solver with a strategic perspective: I fix things for the long run. I am resolving the root cause of the problem, I am not only fighting symptoms! My observation skills provide me quick insight in how to move around people and organisations and how to get things done.I demand high quality output from myself and I challenge people to deliver to the best of their abilities as well. Their input is essential; it not only improves the work and plans, but also increases their involvement.If things don’t go exactly according to plan, I am not easily knocked off balance as I deal with setbacks pretty well and perseverance is something well known to me. Integrity and transparency are key elements of my personality and are important building blocks for the high performance teams that I create.I quickly disseminate large amounts of information and prioritize, so the focus is on the right aspects. Then execution can start, where people will be part of the transition towards a new situation. I showed my effectiveness in companies ranging from small and simple to international matrices in cross-functional roles. My highest added-value was in:• Turn-around / change management.• Salvaging projects & programs.• And often being the translator or the glue between functions e.g. Business vs. IT or cross-functional activities combining Legal, Finance, Operations, IT, Risk, HR and Procurement.In my free time, I enjoy playing futsal and 10-pin bowling.

Eric Kok's Current Company Details
FacilityApps.com

Facilityapps.Com

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CSM and COO at FacilityApps.com
Purmerend, NH, NL
Website:
facilityapps.com
Employees:
20
Eric Kok Work Experience Details
  • Facilityapps.Com
    Csm And Coo At Facilityapps.Com
    Facilityapps.Com
    Purmerend, Nh, Nl
  • Buttons For Cleaners
    Director Buttons For Cleaners
    Buttons For Cleaners Oct 2022 - Present
    Ghent Metropolitan Area
  • Facilityapps.Com
    Csm & Coo At Facilityapps.Com
    Facilityapps.Com Apr 2015 - Present
    Purmerend, The Netherlands
    Not only CSM, but also COO and part of FacilityApps' Product Management Team. Next to this, also Product Manager & Director for Buttons For Cleaners in Ghent, Belgium, our Belgian organisation.
  • Lazy Solutions B.V.
    Interim Manager & Coach
    Lazy Solutions B.V. Dec 2013 - Present
    Volendam, The Netherlands
    Soundingboard and advisor to entrepreneurs improving business performance by focussing on Business Strategy, Financial, Operational & IT Management.Projects: plant exporting company, electrician, credit union, marketing agency, textile wholesaler and a LED company.Interim Project Management & Project Recovery.
  • Ing
    Senior Managing Consultant
    Ing May 2012 - Dec 2013
    Amsterdam
    Responsible for a team of professionals (3 FTE) that advised ING's Ops&IT Management Team on their strategic change portfolio. This program was devised to prepare the organisation for the future. Our role in the Project Portfolio Management Office was to advise on project approval & control, project escalations & recovery, resource management, benefits & dependency management. We also supported the project & program managers on governance issues and conflict management. My portfolio… Show more Responsible for a team of professionals (3 FTE) that advised ING's Ops&IT Management Team on their strategic change portfolio. This program was devised to prepare the organisation for the future. Our role in the Project Portfolio Management Office was to advise on project approval & control, project escalations & recovery, resource management, benefits & dependency management. We also supported the project & program managers on governance issues and conflict management. My portfolio contained Data Center Strategy, Workplace Services en IT Security.Next to this, I was an active member of ING’s worldwide innovation group, that evaluated new technologies and their potential added-value. Show less
  • Ing
    Programme Manager Financial Markets
    Ing Aug 2011 - May 2012
    Amsterdam
    Member of the global Value Chain Financial Markets team, which was responsible for budget & resource management, project approval & control, requirements & vendor management. Within this team, I was responsible for the portfolio: equity derivates, collateral and all international projects. Important activities were stakeholder management, coaching and project recovery activities (interim project management and vendor management).
  • Ing
    Business Manager Financial Markets Central & Eastern Europe
    Ing Jul 2008 - Aug 2011
    Warsaw Area, Poland
    Based in Warsaw, Poland. Head of Resource & Business Management Financial Markets C&EE. I was the regional business sponsor for the Front-Office and Back-Office system replacement program. Led diverse, cross-functional teams in the fulfillment of corporate productivity, quality and bottom-line objectives, including a norms & values culture change program, an operational risk reduction program and a fraud detection framework.
  • Ing
    Regional Business Manager C&Ee & Deputy Coo
    Ing Oct 2005 - Jul 2008
    As the deputy COO, responsible for 9 countries in Central & Eastern Europe, 900 fte. I led diverse, cross-functional teams in the fulfillment of corporate productivity, quality and bottom-line objectives.As the regional treasurer, I was responsible for the budget cycle: budgeting, reporting, analysis, recommendations & forecasting. I also introduced integral and dynamic management reporting.I was also functionally responsible for the Business Management functions in the 9 locations.… Show more As the deputy COO, responsible for 9 countries in Central & Eastern Europe, 900 fte. I led diverse, cross-functional teams in the fulfillment of corporate productivity, quality and bottom-line objectives.As the regional treasurer, I was responsible for the budget cycle: budgeting, reporting, analysis, recommendations & forecasting. I also introduced integral and dynamic management reporting.I was also functionally responsible for the Business Management functions in the 9 locations. As a team, we introduced a.o. a different kind of performance management set-up, lean 6 sigma & a cross-border Service Level Management framework. Our approach changed the region in terms of efficiency and culture. The culture changed into a cooperative one leading to shared insights, more shared solutions and shared service centres. Show less
  • Ing
    Manager Financial Markets
    Ing Jul 2003 - Sep 2005
    Turn-around management of teams in a Global Processing Centre. I resolved issues around processes, IT and people in the following areas:• Investigations (8 FTE)• Static Data (20 FTE)• Derivatives (25 FTE)
  • Ing
    Project Manager
    Ing Oct 2002 - Jun 2003
    Establish trading desks and implement processing environments for:• Equity Derivatives in the USA• Currency Options in Slovakia
  • Dic Management Consultants
    Management Consultant
    Dic Management Consultants Aug 2001 - Oct 2002
    Participating in a feasibility study regarding the establishment of an international shared service centre for a global financial services provider. In addition, responsible for running the project office, who was responsible for supporting the Management Team and Management Committee defining strategy & execution on the Strategy & Planning department of this shared service centre.
  • Dic Information Consultants
    Project Manager
    Dic Information Consultants Nov 2000 - Jul 2001
    Integration process of two Dutch companies. I was responsible for the entire process of integration on: marketing & sales, customer support, IT and collaborative processes.
  • Dic Information Consultants
    Business Consultant
    Dic Information Consultants 1997 - 2000
    • Rollout of system and processes in 8 Eastern European countries. • Application Manager in the line support organisation that emerged after the implementation period. Main activities besides Business Support & Development, were business continuity, information & operational risk, IT security & vendor management.
  • Dic Information Consultants
    Junior Business Consultant
    Dic Information Consultants 1995 - 1997
    Maarssen
    • Marketing & Sales for a financial planning software package.• Various roles as the assistant to the CEO.

Eric Kok Skills

Program Management Strategy Management Consulting Change Management Banking Governance Financial Markets Management Business Strategy Portfolio Management Business Process Improvement Business Analysis Project Portfolio Management Business Process Financial Services Outsourcing Prince2 Financial Risk Operational Risk Management It Strategy Entrepreneurship Operations Management Payments Equities Leadership English Executive Management Central Europe Commercial Banking Business Transformation Business Management Coaching Process Improvement Interim Management Problem Solving Strategic Planning Problem Analysis Planning Innovation Reorganisation Department Reorganization Group Reorganisations Financial Management Shareholder People Management Sme Management Project Turn Around Operational Turnaround Turnaround Experience Business Turn Arounds

Eric Kok Education Details

Frequently Asked Questions about Eric Kok

What company does Eric Kok work for?

Eric Kok works for Facilityapps.com

What is Eric Kok's role at the current company?

Eric Kok's current role is CSM and COO at FacilityApps.com.

What is Eric Kok's email address?

Eric Kok's email address is co****@****hoo.com

What is Eric Kok's direct phone number?

Eric Kok's direct phone number is +316836*****

What schools did Eric Kok attend?

Eric Kok attended Insead, Nyenrode Business Universiteit, European University Antwerp, Sg Werenfridus, Zuidwester.

What are some of Eric Kok's interests?

Eric Kok has interest in Education.

What skills is Eric Kok known for?

Eric Kok has skills like Program Management, Strategy, Management Consulting, Change Management, Banking, Governance, Financial Markets, Management, Business Strategy, Portfolio Management, Business Process Improvement, Business Analysis.

Who are Eric Kok's colleagues?

Eric Kok's colleagues are Sem Wong, Max Van Gend, Marco Blees, Kevin Lopes Cardozo, Gerrie Eijlers, Calvin Baart, Chris Van Den Berg.

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