 Recognized by parents for responsiveness to concerns and suggestions in ensuring academic success.  Regularly researched and implemented new methods to aid in student education and memorization. Fully engaged in daily education process including academic planning, teaching, counseling and grading. Mentored students to successful graduation. Accurately input and maintain student records for Report Cards and Transcripts.

Successfully demonstrate core values of teamwork, respect, excellence, accountability and passion in various roles for this grocery store ranked top three in the chain with annual sales of $35,000,000; build loyalty with customers by advancing the delivery of service; stellar record of satisfactory audits. Diligent in directing accurate delivery and processing of $8 million merchandise per annum from direct store deliveries and 30 vendors.  Identify opportunity to grow sales by notifying vendors of increased product demand and low inventory. Established relationships with Weis buyers to expedite proper accounting and merchandising of inventory. Keen ability to identify errors and shortages and enter data to Retalix system for proper billing and credits.  Key to managing shrink reduction by minimizing waste and damages and complying with receiving procedures. Successfully manage back room inventory levels to 10% of total product.

 Acted as role model for a team of 50 cashiers in establishing lifelong customer relationships and learning to engage during the sales process, resolve customer concerns and escalate situations for remediation. Recognized by HR for ability to manage and optimize resources in fluid environments. Ensured compliance of front end with Company policies including Anti-Money Laundering. Introduced new training focused on service, problem-solving, security, fraud and job efficiencies. Cross-trained teams producing the ability to minimize customer lines and wait times. Audited cash registers, resolved discrepancies and coached cashiers to improve performance and accuracy.  Self-directed in contributing to team success; helped store reach the million dollar mark on a holiday; cross trained in several grocery departments to assist customers and provide stock replenishment during peak hours.

Led a team of teachers in the delivery of self-paced ACE curriculum to 30 students grades 1 – 12 for this private school; collaborated with school board in development of annual budget of $120K. Recognized by parents for responsiveness to concerns and suggestions in ensuring academic success.  Successfully introduced instruction based on student learning styles. Fully engaged in daily education process including academic planning, teaching, counseling and grading. Partnered with Administrator in facilitating productive parent meetings.  Mentored students to successful graduation.

Delivered superb customer experiences for this national drugstore chain.  Recognized for diligence in executing day-to-day operations in compliance with company policies; prepared deposits, open and closed store, prepared cashier draws, prevented shrink, executed merchandising planograms.