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I am seeking Board & Advisory Roles in community and business organizationsCommunity Service Vision – We have a multitude of societal challenges, many of which finds its source and its solution in how we care for our children in the formative years of their lives. My community service emanates from my desire to serve children, their families and communities so that our youth will grow up to be thriving citizens in our society.Business Career Overview - I have been a global business executive with experience leading multiple functional areas in multiple industries. My track record is achieving business growth, leading workforce transformation and facilitating ongoing organizational success beyond my tenure. I have approached my roles with focus and enthusiasm to enable an organization to achieve the next level of performance by utilizing technology, culture change if appropriate, sustainable processes, discipline and focus.Highlights:• Global responsibility in EMEA, APAC, LatAM, Canada & Mexico• 20 years in Sales Management, Business Development, Service, Marketing, Product• Preceded by 15 years in General Management, Operations, Finance, Accounting• Information Technology, Software, Data Analytics, Telecommunications, Gaming industries• Go-to-market leadership in Software, Manufactured Product, Services, IT infrastructure• Distribution experience in Direct Sales from Enterprise through SMB, indirect, strategic partnerships• Diverse executive experience in large corporations through to early-stage start-upsExperience and Expertise include:• General management with P&L• Workforce Transformation ♦ Change Management ♦ Organization Transformation• Global Enterprise Sales ♦ Strategic Partnerships ♦ Business Development ♦ Market Development• Process Engineering ♦ Tools Development ♦ Process IntegrationI am on LinkedIn to strengthen community and business relations. Contact me at erictom1000@gmail.com.
Various Community & Business Organizations
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Board Member And AdvisorVarious Community & Business OrganizationsMenlo Park, Ca, Us
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Board Member & AdvisorVarious Community & Business Organizations 2019 - Present
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Evp & Chief Revenue OfficerTeradata 2017 - 2019Greater San Diego AreaResponsible for leading Teradata's global go-to-market strategy and execution across 45 locations worldwide, including our field organizations, direct sales, channel and consulting organizations. This included responsibility for 6,500 employees, 5,000 of which were in Teradata's data analytics consulting organization. Achieved 140% of corporate objectives in 2018.Teradata is the leading data analytic infrastructure and business solutions provider leveraging its software-as-a-service platform. Teradata is a public company with $2B in revenue and $5B in market cap. and 11,000 employees. -
Various Software CompaniesBusiness Advisor 2015 - 2017Soli – Advisory Board of Directors - Dec 2016 - CurrentlyBoston, MAConsumer application that creates a mutually beneficial eco-system around Consumers who are looking to positively influence their environment by consuming services and products of Businesses who support the environment by participating in Soli’s program to buy back carbon credits for each dollar spent by these consumers, thus reducing the availability of such carbon credits available to companies who buy such credits to offset their negative effects on the environment. This allows individual consumers to have an influence on their world by directing their spending and actively participate by aggregating their purchasing power. iHealthHome - May 2015 – Jan 2017Business AdvisorHonolulu, HISaaS care management system servicing hospitals, care agencies and healthcare organizations• Evaluated alternative market strategies, assessed geographic and market segments• Developed go-to-market plan for SMB segment, hired and executed to plan• Building enterprise segment go-to-market plan• Advisor on establishing discipline in product development process• Results – SMB acquisitions went from 0 to 10 sales per month in 12 months; funnel of 9 large enterprise opportunities
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Evp Global Sales & Marketing > Product Sales | Enterprise Solutions | SoftwareInternational Game Technology 2011 - 2015Las Vegas, NvLeader of global sales, global service, enterprise marketing, market and business development, reporting to the CEO, responsible for all enterprise revenue of over $2B annually and 1,500 people. Transformed the sales environment to a competitive, achievement-oriented, solution and consultative focused culture. Drove the development of lead-gen tools like Marketo; scalable processes through organization redesign including creation of strategic account program, sales operations, inside sales and field service functions while reducing overall costs; funnel management tools like SF.com and sales enablement tools like SAVO and Chatter. Managed transition from licensed software model to SaaS model. Integrated previously siloed functional groups into a cohesive cross-organizational process, coordinated amongst product management, sales, order processing, manufacturing, order delivery and service satisfaction. • Over-achieved plan in 2011, 2012 and 2013 • Strategic account revenue increased by 43% in 24 months• Lead-gen program created $222M in opportunities in its first year• Customer face time doubled in first year• Product delivery time reduced by 44%Leading participant on the CEO leadership team guiding industry and business direction, culture transformation and product direction.IGT is a leading gaming & entertainment company w/ over 50% global market share specializing in the design, development, manufacture and distribution of gaming equipment, software and network systems with total of 4,800 employees and a market cap of $4.5B when IGT sold for $6.4B to GTECH effective April 2015. -
Evp Na Sales & Global Marketing > Sales Transformation|Sales Process Engineering|Tools DevelopmentInternational Game Technology 2009 - 2011Las Vegas, NevadaLeader of North American sales, global service and marketing, reporting to the CEO and responsible for $1.8B in annual revenue and 1,300 employees.
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Vp Of Corporate & Business Development > Product Sales | Tiered Distribution | Strategic PartnersForce10 Networks (Now Dell) Apr 2007 - Jun 2009San Francisco Bay AreaDeveloped distribution channels through OEM and resale relationships, built regional VAR program that grew from $8M to $60M annually, managed strategic partner relationships that grew to $30M annually, and drove M&A activity. Reported to the CEO. Force10 Networks developed, built and distributed proprietary, high-capacity Gigabit Ethernet switches that powered some of the largest data centers and networks in the world, at the time carried 65% of all web searches, 50% of the US Internet traffic and a majority of HDTV sports programming in the US. The venture-funded company served the global enterprise data center and service provider markets, with $160M in annual revenues, employing 550 employees. -
Chief Executive Officer > General Management | Venture Funding | New MediaBroadband Interactive Tv Jan 2005 - Jul 2006Honolulu, HawaiiRan all functions of this software start-up, reporting to the Board of Directors consisting of venture capital and angel investors and the company’s founder. Raised $3 million and deployed services in Time Warner Cable.BBiTV proprietary software enabled consumers and organizations to develop its local and niche content via the web and publish on cable TV. Concluded the company would not be fully funded under its service model and restructured its operating model.
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Vp Of Sales, West > Customer Acquisition | Stabilize Service Revenue | Distribution ProcessQwest Communications (Now Centurylink) Jul 2003 - Dec 2004San Francisco Bay AreaResponsible for sales and technical support for all services to all enterprise customers in the Western half of the US with $1.5 billion in revenues, $100 million in expenses and 950 employees, reported to the EVP Business Markets, who reported to the CEO. Drove discipline and process into the sales management system and focused on the effective execution of strategies, reduced customer losses and stabilized a rapidly declining revenue base - line loss reduced by 57% in mid-market. Helped launch VoIP, converged network services and wireless services into the marketplace. Developed strategies to acquire new business which resulted in the following new customers: Kaiser Permanente, US Bank, eBay, Albertsons, Toshiba, Amgen, Disney, UnitedHealth Group and Microsoft. Led the business organization in revenue performance in 2004. -
Evp Product Development & Business Develpment > Managed Services | Channel DistributionPihana Pacific (Now Equinix) Jun 2001 - Jan 2003Honolulu, HawaiiLed product/services management, business development, channel sales and marketing, operating extensively in Asia, reported to CEO. Filled in for CEO during CEO’s 9-month absence for health reasons. Drove and executed the change in our business model to a comprehensive hosting service that served a global enterprise market, developed an extensive portfolio of managed services through local-Asian and global partners, and built a professional services consulting team. Developed sales channels with the following partners who required managed IT infrastructure services: EDS, Cap Gemini, IBM, CSC, AT&T and Qwest. Deployed a disaster recovery service for financial institutions that continues to be the leading provider in Hong Kong.Pihana was a start-up data center service provider with seven centers in the Asia Pacific region, raising $236 million in venture funding. Grew this pre-revenue start-up to $15M in annual revenues. Pihana sold itself to Equinix and Singapore Telemedia. -
Vice President Of Sales, West > Workforce Transformation | Customer Acquisition | Service RevenuesSprint Jan 1997 - May 2001San Francisco Bay AreaLed sales for Sprint Business for the western third of the U.S. responsible for all enterprise services. Grew the business during my tenure from $750 million to $1 billion in annual revenues with 350 employees. Successfully drove a business that was perennially last in performance over the previous seven years. In 14 months, built a positive and results-oriented environment. Our West area led Sprint Business in highest percentage revenue growth in 1999, 2000 and 2001. The organization continued to lead in performance for 18 months subsequent to my departure. -
Vice President & General Manager > General Management | LeadershipSprint Hospitality Group Jan 1995 - Dec 1996Honolulu, HawaiiHospitality Market GroupDirected all general management functions including complete P&L, strategic and market direction, operations and finance with 800 employees, reported to President of Sprint Business. Grew revenues from $140 to $300 million in 2 years and improved profitability by 124% in 1996.HMG was an autonomous subsidiary of Sprint, responsible for four nationwide vertical markets: hotels, universities, hospitals and payphones. HMG utilized an industry-leading software platform to provide outsourced operator services that directly resulted in the break-up of AT&T’s monopoly position over these markets.
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Chief Operating Officer & Chief Financial OfficerSprint Hospitality Group Dec 1990 - Dec 1994Honolulu, HawaiiLong Distance/USA
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Chief Financial OfficerLong Distance/Usa (Now Sprint) Jan 1988 - Nov 1990Honolulu, HawaiiLong Distance/USACPA
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Senior AuditorDeloitte Haskins & Sells Llp 1983 - 1987Honolulu, HawaiiCPA
Eric Tom Skills
Eric Tom Education Details
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Corporate Finance
Frequently Asked Questions about Eric Tom
What company does Eric Tom work for?
Eric Tom works for Various Community & Business Organizations
What is Eric Tom's role at the current company?
Eric Tom's current role is Board Member and Advisor.
What is Eric Tom's email address?
Eric Tom's email address is er****@****igt.com
What is Eric Tom's direct phone number?
Eric Tom's direct phone number is +165081*****
What schools did Eric Tom attend?
Eric Tom attended University Of California, Berkeley, Haas School Of Business, University Of Hawai‘i - Shidler College Of Business.
What are some of Eric Tom's interests?
Eric Tom has interest in Social Services, Children, Economic Empowerment, Education, Science And Technology, Health.
What skills is Eric Tom known for?
Eric Tom has skills like Business Development, Enterprise Software, Strategic Partnerships, Sales Operations, Saas, Product Management, Data Center, Go To Market Strategy, Leadership, Cloud Computing, Solution Selling, Sales.
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