Eric Wentzel Email & Phone Number

Sisters, Or, Us

Sisters, Oregon

Mohr Solutions is a technology company focused on helping their telecommunication partners with all their critical power needs. A component of critical power is the DC power system which includes batteries used for battery backup systems. My main role was to improve the planning and execution of the DC power plant replacement projects, looking for process improvements to streamline the overall process. Early improvements include the creation of engineering documentation packages for equipment installation, investigations into software packages to assist in the scheduling process, and visual tools such as Google Maps to communicate work with the team.

This was a special project role to help streamline a number of engineering systems and business tools across several business units. Areas of focus included CRM improvements for Marketing Team, Agile PLM modifications for project planning, and SAP roll out company wide and its impact on my specific business.

Developed targeted strategies and coordinated through Field Sales to penetrate and grow key accounts in the portable products market for Semtech’s TVS (Transient Voltage Suppression) diodes. Key accounts include several of the leading Smartphone manufactures, which represent a significant portion of Semtech’s overall revenue. Roles include roadmap development and coordination, communicating market trends, pricing for key customers, field visits promoting key products, internal communication to manage corporate messaging on latest products.● Worked with sales team to grow a key account with the result of doubling the revenue to over $30M annually. This was accomplished through focused promotional materials, customer visits, and custom part development based on voice of the customer inputs.● Manage pricing strategy and roadmaps for key customers with annual revenues greater than $100M annually. Actively balance pricing strategies with product roadmaps to achieve corporate business goals.● Responsible to manage product roadmap which includes the introduction of 2 to 3 products per quarter. Developed business case and analysis for new product ideas either from market research or voice of customer inputs.● Created marketing collateral including product briefs, design guides, and presentations to promote key Semtech products on the portable electronics market.

The key role in this position was the coordination of technical and manufacturing resources to develop and launch Interlink’s patented FSR (Force Sensing Resistor) technology into custom high volume applications typically in the cell phone and MP3 player market. In addition to launching products into the marketplace; other roles include the development and introduction of new business processes into the product development group and supervisory responsibility for Document Control. ● Interlink had an opportunity to win business opportunity that was twice the revenue of the existing Specialty Components. My role was to interface with the customer and sales team to develop a technical solution to meet the customer specifications. As a result of these efforts Interlink won the business in January of 2007. ● Once the business was won my role was to coordinate the efforts of the technical, manufacturing and quality teams to launch the product. This was accomplished through meetings, project schedules, and various other communication methods. The product was released to production one year after we started the engineering design work.● Prior to my employment with Interlink there had been no program manager assigned to the Specialty Component business unit. Areas I focused on for improvement include product costing for prototypes and mass production, technical liaison for customer and sales team, and revising New Production Introduction process. The end result is the growth in revenue by the end of 2008 by 3 times that in 2006.

Manage customer relationships in the development and improvement of pressure sensors for industrial applications. Roles include coordination of engineering resources to design and launch new products, working with quality department and operations to address product related issues. Working with sales and marketing to develop business plans for new products. Present and recommend business opportunities to executive management. Key contact for customers dealing with all issues product related issues.● Company representative on the third largest account for Kavlico, at the time of my assignment the customer relations and team interaction was low. My focus was to renew the inter-company team efforts by sharing the state of the business and focus on implementing Lean Manufacturing. Also, I focused on understanding the customer needs to shift their perception. The end result was a dramatic shift in our supplier rating, overtime reduction, and improved quality.● With the implementation of TS16949 it provided a chance for Kavlico to improve internal business processes. One area important to Program Management was the New Product Introduction process. Prior to my involvement the process consisted of 7 phases, and as part of work between my supervisor and myself with input from key stakeholders it was reduced to 5 phases. These reductions lead to a streamlined product introduction process that was usable by the teams not just to meet ISO requirements.● Prior to my hiring only the Director of Program Management handled the product costing for sales opportunities, which reduced his time to manage other areas. After my employment I became involved in the costing process which included introducing a new form and methodology for costing. With the introduction of the new process the product costing responsibility was transferred to the program managers freeing the Director to work on other business opportunities.

Responsible for the scale up of automotive catalyst coating technologies from R&D to mass production. Duties include planning, performing, and documenting experiments on bench, intermediate, and production scale equipment for new products. Design of new tooling and fixtures for the application of catalytic coating, support of general and specific documentation (QS- 9000 and ISO-9000).● A technical issue that presented itself during the scale-up of the catalyst coatings was a method to characterize the rheological properties of the coating fluids. To address this issue I investigated ways to use an existing measurement device to predict the fluids coating performance. A method was developed along with procedures in the use of a Brookfield Viscometer to determine the thixotropic behavior of the catalyst coatings.● Since Catalytic Solutions was a startup most of the engineering and business processes where being developed in real-time. One area that I implement an improvement for was engineering study reports. At the time the engineers had no common report structure or common repository. Utilizing Microsoft’s Sharepoint I developed a common report structure and repository for cross company use.

Long Beach, California

Used Reliability Based Metrics to track production problems coordinated the implementation of work process management throughout the refinery, team leader for root cause failure analysis investigations

Long Beach, California

Developed short-range gasoline blending plans and coordinated federal gasoline compliance for the refinery, implemented process improvements within the gasoline blending and shipping area.

Bakersfield, California Area

Performed tactical and strategic planning, provided technical support, coordinated testing of new technologies, recommended and implemented capital expense projects, worked with vendors and suppliers to improve daily operations.

Houston, Texas Area

Trained personnel in Texaco’s Reliability Engineering concepts, facilitated technology transfer conferences, and team leader for process improvement site assessments.