Eric Random, Pmp Email & Phone Number

West Des Moines, Ia, Us

In this role I lead the strategy and resolution of complex and significantly challenging enterprise-wide customer resolutions. I lead model development, data strategies, and analytical models with significant scope, costs and benefits. I also help evaluate and design high level regulatory remediation strategies, quality checks, and data analysis. By utilizing deep knowledge of business, customers, and products to synthesize data to “form a story” I am able to assist our larger organization with… Show more In this role I lead the strategy and resolution of complex and significantly challenging enterprise-wide customer resolutions. I lead model development, data strategies, and analytical models with significant scope, costs and benefits. I also help evaluate and design high level regulatory remediation strategies, quality checks, and data analysis. By utilizing deep knowledge of business, customers, and products to synthesize data to “form a story” I am able to assist our larger organization with data design and delivery. I am able to derive actionable deliverable details from large data caches from structured or unstructured sources from a multitude of data sources.Key Accomplishments: ►Utilize business relationships to streamline and shorten remediation project time lines.►Perform credible challenges through testing highly complex data analytics across multiple sources.►Act as an expert advisor to the cross functional leadership team regarding remediation details.►Ensure a single “source of truth” exists for a remediation that can be recreated and validated.►Successfully lead a team of analytic consultants through execution readiness for multiple remediation efforts. Show less

With thought leadership, I manage multiple cross-functional teams to ensure smooth flow of overall IT functions. My critical attitude drives me to plan, design, and oversee end-to-end incident management processes and technology analytics in compliance with IT rules and regulations. Using my keen eye for detail, I identify and solve complex technical production-related problems following professional standards and manage recourse allocation and administer vulnerability metrics in close working… Show more With thought leadership, I manage multiple cross-functional teams to ensure smooth flow of overall IT functions. My critical attitude drives me to plan, design, and oversee end-to-end incident management processes and technology analytics in compliance with IT rules and regulations. Using my keen eye for detail, I identify and solve complex technical production-related problems following professional standards and manage recourse allocation and administer vulnerability metrics in close working relationships with dotted-line onshore and offshore developers. In addition, I perform multiple IT operations to monitor quality assurance by checking and addressing issues with co-executives and software experts to overcome potential barriers. In harmony with these duties, I support implementing innovative practices by synchronizing all processes per specific corporate guidelines. Key Accomplishments: ►Served as application owner to administer multiple applications from security to BCP to day-to-day operations and played key role in determining applications’ objectives or requirements.►Led implementation of communication standards and templates for internal and external usage.►Provided excellent support to business users/clients by analyzing and resolving technology-related incidents occurring within multitude of system environments.►Enabled optimal business environment by showcasing leadership skills and aligning business initiatives with technology standards.►Assessed management plans and SQL Tuning to provide efficient work tracking system.►Administered on-call support implementation to ensure proper and accurate coverage of resources across 24/7 environment.►Tracked incidents, problems, root causes, and changed information by using analytical skills to yield better outcomes. Show less

During this role, I managed all projects promptly within defined budget and ensure resource availability and proper allocation. In addition to this, I collaborated with Business Initiatives Mangers, Analytic Managers, and additional support groups to explore new ideas, gather requirements, develop lean processes, and create testing plans and scripts to deliver high-end user satisfaction. Being a critical observer, I recommended notable action plans and suggestions to maintain business rules… Show more During this role, I managed all projects promptly within defined budget and ensure resource availability and proper allocation. In addition to this, I collaborated with Business Initiatives Mangers, Analytic Managers, and additional support groups to explore new ideas, gather requirements, develop lean processes, and create testing plans and scripts to deliver high-end user satisfaction. Being a critical observer, I recommended notable action plans and suggestions to maintain business rules, standards and procedures. I also supported business case development, including cost and benefits analysis. Key Accomplishments: ►Accomplished pre-defined goals and objectives by monitoring progress of ongoing projects and initiating detailed project plans.►Offered company-wide support by implementing end-to-end processes and managing team of professionals to optimize $80M annually in incentive payments.►Improved process automation by offering technical support to complete process definition lifecycle.►Trained functional teams on matters associated with system enhancements and guaranteed high-quality solutions within business case parameters adhering to process and project requirements and meeting financial, risk, service, staffing, technology, and organizational needs.►Initialized plans for restoring needs of process automation by engaging with business teams.►Complied with all organizational laws and directed implementation of development of SQL Reporting Data Warehouse by utilizing SSIS for business intelligence.►Utilized SQL queries interlinked with Advanced Excel VBA and SSRS Reporting to develop complex senior management and business level documentation.►Showcased skillset to monitor internal audits and bridged with IT partners to produce quality assured services and optimized solutions. Show less

During this role, I coordinated with projects teams, monitored team progress, ensured projects implementation in due time, and solved technical issues. Having diverse experience in technical operations, I completed program goals by directing junior teams on installation, decommissioning, and life-cycle refreshes of firewalls, wireless intrusion detection systems, and network intrusion detection systems within corporate footprint. Furthermore, as a top-performing liaison, I bridged between… Show more During this role, I coordinated with projects teams, monitored team progress, ensured projects implementation in due time, and solved technical issues. Having diverse experience in technical operations, I completed program goals by directing junior teams on installation, decommissioning, and life-cycle refreshes of firewalls, wireless intrusion detection systems, and network intrusion detection systems within corporate footprint. Furthermore, as a top-performing liaison, I bridged between client area and technical organization by managing analysis and resolving complex business problems using automated systems. Apart from this, I offered technical support to develop cost-effective strategies and procedures as per business guidelines and requirements. I also verified that all project team members understand and accept the project goals.►Directed technical teams and collaborated with stakeholders to discuss project status, milestones, and unexpected difficulties.►Coordinated with user groups worldwide to conduct training sessions, organize and resolve issues, and suggest changes and recommendations in collaboration with multiple engineering teams.►Monitored overall specifications for systematic changes about essential technology and business group signoffs.►Imparted downtime reduction by coordinating efforts between lines of business, vendors, and remote locations.►Sustained least customer impact by supervising system implementation and onshore and offshore resources usage. Show less

Charlotte, North Carolina Area

During this role, I enhanced strategic efforts to accomplish automated scripting of complete shutdown and exit of Finance business unit from Oracle Financials. Moreover, I identified and resolved complicated issues along with maintaining strong relationships with potential stakeholders. Being a versatile professional, I mapped and designed project plans to manage activities associated with various workstreams. I also coordinated with different departments to justify business and regulatory… Show more During this role, I enhanced strategic efforts to accomplish automated scripting of complete shutdown and exit of Finance business unit from Oracle Financials. Moreover, I identified and resolved complicated issues along with maintaining strong relationships with potential stakeholders. Being a versatile professional, I mapped and designed project plans to manage activities associated with various workstreams. I also coordinated with different departments to justify business and regulatory requirements, focusing on system implementation and process changes. Complemented by my finely honed strategic mindset, I gathered requirements from business partners to yield working requirements documents from developers.Key Accomplishments: ►Ensured accuracy of overall operations by performing technical integration of Corporate Financial Services division systems with merged and acquisition companies, including South Trust Bank, Tanager Financial, Metwest Securities, and Golden West.►Established productive relationships with technology providers and ensured prompt program execution along with achieving positive outcomes.►Nurtured long term relations with partner support groups using Oracle Financials and PeopleSoft Financials systems, including iProcurement, Technology Procurement, and Argis Asset Management.►Delivered maintenance of Oracle Financials Purchasing and iProcurement modules (111K users, 500K Annual requisitions, 600K annual Purchase Orders, $152B yearly spend, and PeopleSoft Financials and eProcurement modules (248K users).►Utilized multitasking skills to ensure execution of work requests while keeping in mind prioritization and deadline constraints.►Used integrated problem management tools to define tracking issues, resource and change management, and reporting functions. ►Scrutinized technical aspects of global organization to deliver development and execution of innovative strategies and solutions within company. Show less

Education record

Education record