Eric R. Chatham Email & Phone Number

Reidsville, Nc, Us

Reidsville, Nc, Us

Elon, Nc, Us

This is my home network [Oakbrook 17-102]. www.shekinya.net

Northbrook, Illinois, Us

Westchester, Il, Us

Level 2 Support; Project Lead O365 Mailbox Migration; Horizon View Administrator. • Maintain Microsoft Server 2012 and 2016 environment.• Project Lead for Office 365 migration to Exchange Online.• Troubleshoot Windows Server 2012 and 2016.• Install and incorporate Microsoft LAPS on all servers• Upgrade in house servers to Server 2019.• Automate various tasks with PowerShell• Maintain and administer Okta for MFA.• Maintain and administer Rubrik for backups• Maintain and administer VMWare Horizon View 7.• Upgrade VMWare vCenter and Horizon View.

Chicago, Il, Us

Chicago, Il, Us

Level 2 Support; Lead role in UC infrastructure, implementing and overseeing IT infrastructure with onsite and remote peripherals • Maintain, upgrade and troubleshoot UC systems (Skype for Business 2015, Exchange 2013 and O365) through patching, cumulative updates and quality rollups. • Deploy UC hybrid environment for Exchange 2013, Skype for Business 2015 and O365 with Azure AD Sync Services.• Build, implement, troubleshoot and maintain VMWare vSAN 6 environment. • Maintain and troubleshoot issues in vCenter 6 U2 environments; oversee and manage VM migrations, host upgrades in firmware and driver updates. • Implement, maintain and troubleshoot Windows Server (2008, 2012, 2016) in Windows AD environments.• Automate tasks with PowerShell. • Document procedures for troubleshooting and resolving technical problems.

New York, Ny, Us

• Manage multiple client IT Windows environment• Windows Admin. Windows Server 2003, Windows Server 2008, Windows Server 2012• Service Desk. Answer hotline calls for clients and troubleshoot problems with the customer.• Creating, implementing, managing and the troubleshooting of Windows' hosts and virtual machines in vCenter for multiple clients.• Technical writing. Document complex procedures in a step by step format for troubleshooting and resolving technical problems.• Automate processes through company proprietary software.• Project Management. Prioritize work based on client concerns and their mean time of resolution.• Manage work through company ticketing and monitoring system.• Participate in team meetings, train and mentor co-workers.

Eric R. Chatham Photography: http://photography.shekinya.net/index.html

North Canton, Ohio, Us

ATM software engineering, design and development.

North Canton, Ohio, Us

ATM software engineering, design and development. (Worked as a Consultant).

Plymouth, Mn, Us

• Administered Microsoft Windows Servers (Active Directory) and Linux based servers, Microsoft Workstations and network security devices for 150 users. • Designed various VBScripts to automate Windows Server tasks such as backups, data restores, file server cleanup tasks and collecting hardware information from servers.• Installed remote site billing system on Windows 2008 R2 platform, including Failover Clustering for SQL Server 2008 R2 Edition and DB Maintenance plans.• Designed C# software application, enabling Human Resource and Windows Server Administrators to integrate with Active Directory.• Implemented VMware (ESXi) platform/network on home site and remote company site, integrating iSCSI storage backend.• Standardized desktop/server profiles with Login scripts, drive mappings, security policies and GPO profiles.• Administered RHEL Linux Systems for web servers, CRM and numerous proprietary software applications.• Successfully relocated Data Center with equipment migrations, network transitioning and server backups.• Migrated to Windows 2003 Server/Exchange 2007 platform.• Consolidated Data Center server space through virtualization.• Migrated software programs and applications to VMware platform.• Administered HEAT application for trouble-ticketing and problem reporting.• Performed backup and restore of network data with Symantec Backup Exec 11d SP5.• Created and restored desktop/server images with Acronis software.• Trained new employees on new system implementations and infrastructure.• Established Forest Trust for company merger.• Administered and installed SharePoint MOSS 2007 for company intranet.• Administered SharePoint sites for each department in the company, providing user based permissions.

Cleveland, Oh, Us

• Installed Windows operating system on client desktops and laptops.• Worked with Windows 2003 Domain and maintained Active Directory.• Created and restored desktop images with Norton Ghost.• Administered desktop computers/laptops for 80 users.• Administered setup of printers phones and faxes for the staff members.