Eric Redline Email and Phone Number
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With over 20 years of experience in pharmaceutical and life sciences marketing, I am the EVP, Product Strategy at Swoop, a leading conversational AI company for the life sciences industry. My mission is to envision the future of conversational AI and design a roadmap that positions us for growth and innovation.I lead a team of talented product managers and collaborate with conversation writers, engineers, and creatives to build a product that meets the growing demand for digital-first engagements. I leverage data and analytics to inform decisions, technology to drive customer satisfaction and process improvement, and conversational AI to create highly scalable solutions. I am also a co-founder, board member, and advisor of several start-ups, and have helped companies across various stages of growth. I am passionate about creating impactful products and solutions, being a servant leader, a change agent, and an innovator.
Brightinsight
View- Website:
- brightinsight.com
- Employees:
- 170
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Svp, Customer Success And Market DevelopmentBrightinsightNorth Wales, Pa, Us
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Evp, Product Strategy (Conversational Ai)Swoop Jan 2023 - PresentNew York, Ny, UsAs EVP, Product Strategy I have a fun responsibility to envision the future of our conversational AI capabilities and design a roadmap that positions us for growth. I lead a team of talented product managers and collaborate with conversation writers, engineers and creatives to build a product that meets the growing need for digital-first engagements for the life sciences industry. -
Co-Founder / Board Member / AdvisorNumoola Oct 2017 - PresentPittsburgh, Pennsylvania, UsAs a co-founder I led all aspects of strategic planning, business operations, sales and partnerships and product management. I was recruited to join NuMoola as CEO and took the company from ideation stage through product launch and revenue generation. During that time I developed partnerships with our bank of record, conducted market research with users and raised capital to continue growth plans. -
Svp, Digital TransformationAshfield, Part Of Udg Healthcare Feb 2022 - Jan 2023Ashby-De-La-Zouch, Leicestershire, GbAs the Head of Ashfield Engage's Digital Practice, I bring together innovative technologies, digital transformation expertise and a customer-centric perspective to deliver impactful products and solutions across the patient, caregiver and provider landscape. From omnichannel engagement to speech analytics and conversational.AI, the Digital team is impacting every part of the customer journey. -
Vp, Omnichannel Strategy & ImplementationAshfield, Part Of Udg Healthcare Jun 2021 - Feb 2022Ashby-De-La-Zouch, Leicestershire, Gb
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Vp, It Business Partner, AmericasAshfield, Part Of Udg Healthcare Mar 2020 - Jun 2021Ashby-De-La-Zouch, Leicestershire, GbAs the lead IT Business Partner at Ashfield, I am responsible for partnering with both business and technology colleagues to bring the most innovative technology solutions to the front lines of Ashfield.
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Vp, InnovationAktana Jan 2019 - Mar 2020San Francisco, Ca, UsHelping tech companies develop innovative solutions for the pharmaceutical and life sciences industry with specific emphasis on brand strategy, field force engagement and multi-channel coordination. Augmenting client engagement teams with strategic advisory services including on-site client workshops, therapeutic category expertise across Oncology, Woman's Health, Respiratory, Immunology and Cardiovascular markets and sales calls. -
Managing Partner & Strategic AdvisorTextninja Co. Jun 2014 - Mar 2020Chicago, Il, UsProviding strategic guidance to CEO regarding business model development, financial projections, and go-to-market approach.Apis Ventures merged with TextNinja to join forces and drive synergy to more effectively impact distracted driving. We are combining the best technology of both companies and have shifted our focus to the fleet arena. We are still committed to impact personal drivers but recognize a need for more platforms to improve the overall safety of the many fleet drivers on the road. -
Vice President, Customer EngagementAktana Jan 2016 - Oct 2017San Francisco, Ca, UsManaging all aspects of client engagement to ensure successful roll-out of software, post implementation support and on-going account interaction. Additionally I work with Product Management to shape product and company strategy based on customer and market dynamics.
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Vice President, Client Delivery, Product Development And QaPharmametrics Oct 2010 - Jan 2016Fort Washington, Pa, UsAdvising clients on a wide array of business issues in the managed markets sector leading to more accurate and actionable decisions. PharmaMetrics is specifically involved in contract management software, contract processing and consulting services. In this role, I bring the voice of the customer to our product development roadmap and serve as a translator of business requirements to our technology team all while ensuring that we deliver the highest quality products and services to the market. -
Sr. Director, Client Service OperationsImpactrx Aug 2008 - Oct 2010Us•Identified and implemented process efficiencies with outsource vendors. Changes resulted in improved turnaround time of 20% and annualized reductions of $100,000, a 10% savings in departmental budget.•Deployed pooled resource model within Production team resulting in a 26% increase in revenue per employee (YTD)•Developed mission and vision statements for departments in conjunction with overall departmental strategy. Led to increased awareness of departmental objectives and improved career development for employees -
Sr. Manager, Oncology Business UnitImpactrx, Inc Sep 2002 - Aug 2006Us• Integrated newly launched oncology product, providing sales force optimization and targeting analytics, into charter client. Efforts led to additional revenue of $500K, a 25% increase in spending.• Managed client relationship worth $2M serving as day to day liaison, recommended changes to sample pack strategy, customer segmentation, and messaging execution. Impact of recommendations and quality of customer service combined with facilitation of meeting between key client and ImpactRx executives led to 50% increase in revenue.• Collaborated on oncology product development, leveraging existing market knowledge, conducting client focus groups, and acting as conduit between IT and marketing teams. This resulted in action-oriented customer reports and software.
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ConsultantAccenture, Ltd Jun 1999 - Sep 2002Dublin 2, Ie• Led team of two developers to create automated response system for submission of off-label product usage. System reduced turnaround time by nearly 50% and improved customer relations between sales representatives and physicians• Designed, developed, and implemented an error identification system alerting client of invalid data from vendors. Implementation led to reduced human involvement and faster access by field sales force to territory information.
Eric Redline Skills
Eric Redline Education Details
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The Wharton SchoolHealthcare Management -
Saint Joseph'S UniversityPharmaceutical Marketing
Frequently Asked Questions about Eric Redline
What company does Eric Redline work for?
Eric Redline works for Brightinsight
What is Eric Redline's role at the current company?
Eric Redline's current role is SVP, Customer Success and Market Development.
What is Eric Redline's email address?
Eric Redline's email address is er****@****ana.com
What is Eric Redline's direct phone number?
Eric Redline's direct phone number is +121527*****
What schools did Eric Redline attend?
Eric Redline attended The Wharton School, Saint Joseph's University.
What are some of Eric Redline's interests?
Eric Redline has interest in Poverty Alleviation, Animal Welfare, Health, Economic Empowerment.
What skills is Eric Redline known for?
Eric Redline has skills like Market Research, Strategic Planning, Analytics, Strategy, Leadership, Data Analysis, Management, Product Development, Account Management, Business Analysis, Healthcare, Analysis.
Who are Eric Redline's colleagues?
Eric Redline's colleagues are Chaitanya D, Niharika Naidu, Kristin Zyga, Amar Tangade, Karthik C, Justyn Shull, Pavan Kumar.
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