Eric Reguin Email & Phone Number

Glastonbury, Connecticut

As a seasoned professional with extensive experience in policy-making, strategic planning, and operational management, I excel in driving organizational success through inspired leadership and effective communication. I am adept at developing, implementing, and reviewing operational policies and procedures to ensure optimal performance and high morale within the company.My role involves overseeing comprehensive reporting and planning processes, supporting seamless communication between employees and the management team, and collaborating with upper management to set and achieve both short-term and long-term goals. I am skilled in building cross-functional alliances and partnerships, which are crucial for fostering a cohesive and productive work environment.In the realm of software development, I manage the entire process and infrastructure, ensuring the automation of build, deployment, and testing processes through Infrastructure as Code. I am committed to driving and maintaining continuous integration and delivery pipelines, working closely with development teams to guarantee efficient and reliable code releases. Additionally, I oversee the monitoring and optimization of application and system performance, ensuring scalability and robustness.

Glastonbury, Connecticut

As an IT Operations Manager with a strong focus on process improvement and system administration, I specialize in optimizing performance, stability, and efficiency across a diverse range of platforms. With expertise in managing PingOne, Atlassian Data Center, and Cloud products, I orchestrate seamless operations while driving continuous improvement initiatives.Key Skills & Specializations:🌐 IT Operational Management: Steering IT infrastructure and operations to ensure seamless functionality and optimal performance.🛠️ System Administration: Proficient in administering PingOne, Atlassian Data Center, and Cloud products to maintain reliability and security.🔄 Process Improvement: Implementing streamlined processes to enhance efficiency and productivity, ensuring alignment with organizational goals.🔍 Application Support & Stability: Proactively monitoring and maintaining application stability to minimize downtime and optimize user experience.🚀 Continuous Improvement: Spearheading initiatives to enhance monitoring, alerting, and deployment practices, fostering a culture of continuous improvement.🤖 Automation: Defining and implementing automation solutions to streamline repetitive tasks and improve operational efficiency.With a proven track record of driving operational excellence and leveraging innovative technologies, I am committed to delivering results that exceed expectations.

Windsor, Connecticut

Windsor, Ct

Responsible for the management and successful delivery of medium to large IT Projects within the Service Delivery Office.

East Hartford, Ct

-Responsible for the planning and implementation of Global Infrastructure projects from initiation through execution and project closure.-Responsible for all financials of internal and external projects. -Experienced with working within a matrixed organization-Six Sigma White Belt certified-ACE Associate certified - UTC process improvement-Experienced with managing projects small and medium projects up to $1M

Csc East Hartford

Successfully manage various IT projects as well as identifying new business opportunity for CSC supporting UTC Pratt & Whitney.

Manage, qualify, and distribute business leads to store management.Worked cohesively with peers, subordinates, and upper level management across all channels.Created strategic plans around improving individual locations and the region as a whole.Mentored management and sales staff on sales and operational proficiencies.Coordinated training to improve specific sales metrics.Created and organized training to improve sales performance.

Liberal Arts

Education record

A.S. Applied Information Technology, Telecommunications