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Eric Rosegay is listed as Results driven employee looking to make an impact at USG, a company with 4291 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at usg.com and a matched LinkedIn profile for Eric Rosegay.
Eric Rosegay previously worked as Customer Service at Usg and IP Support Supervisor at Comcast. Eric Rosegay holds Bachelor'S Degree, Business Administration / Project Management from Saint Leo University.
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AeroLeads found 1 current-domain work email signal for Eric Rosegay. Compare company email patterns before reaching out.
Eric Rosegay is a Results driven employee looking to make an impact at USG. He possess expertise in telecommunications, customer satisfaction, call centers, leadership, customer experience and 11 more skills.
Listed skills include Telecommunications, Customer Satisfaction, Call Centers, Leadership, and 12 others.
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A career timeline built from the work history available for this profile.
Chicago, Illinois, United States
-Answer calls and resolve issues in a high-call environment-Conflict resolution in topics from order placement to end-user delivery-Coordinate, assign, and track workload among peers to ensure daily completions of tasks-Identify inefficiencies and choke points to streamline departmental functions-Train, mentor, and coach new hires to cover all regular.
Schaumburg, Illinois, United States
-Oversee a team of 12-15 Customer Servive Agents-Communicate key performance trends, create action plans for improvement and development-Support customer escalations and seek effective solutions-Strong organizational relationships with customers, tech support, field ops, and troubleshooting services-Ranked 2nd (out of 32) overall top-performing supervisor.
Schaumburg, Illinois, United States
-Key team member in the creation and implementation of an eCare department within the Schaumburg office-Trained and developed 24 eCare customer service agents which utilized web-based chat technology-One of four on the EcoBill Initiative which sought to convert customers to digital billed. The team saved the company $25k within the first year.
Schaumburg, Illinois, United States
-Implemented technology resources to extend the reach and frequency of communication with customers-Launched and administered multiple SharePoint sites to groups with 30+ supervisors and 300+ CSRs-Secured internal systems access (Escalation Tracking System) for 3rd party vendors* *Provided better customer experience and better escalation resolution for.
Schaumburg, Illinois, United States
-Handled inbound customer service calls related to technical troubleshooting for cable and phone services-Researched and resolved billing-related escalations generated through the Schaumburg call center-Tracked accounts and work orders to recover lost Comcast equipment
Other employees you can reach at usg.com. View company contacts for 4291 employees →
Bailey Mike
Colleague at Usg
Hammondsville, Ohio, United States, United States
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YR
Yassel Ramirez
Colleague at Usg
Abilene, Texas, United States, United States
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AH
Andrew Hall
Colleague at Usg
Greater Chicago Area, United States
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TR
Todd Rowley
Colleague at Usg
Manassas, Virginia, United States, United States
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RD
Raul De La Torre
Colleague at Usg
Calexico, California, United States, United States
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GT
Gobernatz Thomas
Colleague at Usg
United States, United States
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KL
Kari Lemon
Colleague at Usg
Phoenix, Arizona, United States, United States
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WT
Williams Timothy
Colleague at Usg
Chester, West Virginia, United States, United States
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JV
Jose Valdez
Colleague at Usg
Jacumba, California, United States, United States
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JB
John Boettler
Colleague at Usg
Canton, Oklahoma, United States, United States
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Magna Cum Laude
Quick answers generated from the profile data available on this page.
Eric Rosegay works for USG.
Eric Rosegay is listed as Results driven employee looking to make an impact at USG.
AeroLeads has found 1 work email signal at @usg.com for Eric Rosegay at USG.
Eric Rosegay is based in Greater Chicago Area, United States, United States while working with USG.
Eric Rosegay has worked for Usg and Comcast.
Eric Rosegay's colleagues at USG include Bailey Mike, Yassel Ramirez, Andrew Hall, Todd Rowley, and Raul De La Torre.
You can use AeroLeads to view verified contact signals for Eric Rosegay at USG, including work email, phone, and LinkedIn data when available.
Eric Rosegay holds Bachelor'S Degree, Business Administration / Project Management from Saint Leo University.
Eric Rosegay is listed with skills including Telecommunications, Customer Satisfaction, Call Centers, Leadership, Customer Experience, Project Management, Customer Service, and Call Center.
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